Escrow Support Processor
Who We Are
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We Do
Found typically in centralized processing (rather than an individual branch setting). Provides centralized clerical processing of all documents connected with the initiation or closing of escrows, relieving branches of high volume paperwork. Communicates information and instructions to escrow branches, but not to customers.Job Description
HOW YOU'LL CONTRIBUTE
Provides a wide range to a team of Escrow Support Processors and Escrow Officers.
Work is very similar to work performed by associate level, although tasks may be slightly more complex with greater experience and knowledge.
May work on escrow openings and closings.
Performs clerical functions to set up (open) escrow files.
Prepares correspondence, escrow files and orders preliminary title reports.
Performs fund disbursements.
Prepares and delivers closing statements and closing letters.
Schedules and provides instructions to couriers.
Orders payoffs, liens, homeowner association documents and evidence of insurance.
Distributes preliminary report.
Communicates with branches, as needed.
Follows functional area’s processes and procedures in daily activities; Troubleshoots as needed.
Actively contributes to the results of a team and works toward achieving goals and objectives.
Other duties as assigned
WHAT YOU'LL BRING
Required Education, Experience, Certification/Licensure
High school diploma or equivalent
1-2 years escrow processing experience
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
Must be able to follow Escrow Procedures and have awareness of regulations governing escrow process
Working knowledge of fundamental concepts, practices and procedures of department/field
Good verbal and written communication skills
Establishes effective working relationships at the work group level