{"id":558691,"url":"https://alion.io/job/first-american-information-security-operations-manager","title":"Information Security Operations Manager","company":{"id":8115,"name":"First American","domain":"firstam.com","url":"https://alion.io/company/first-american","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":35,"ghost_share":0,"stale_share":0.886,"repost_share":0.029,"time_to_fill_p50_days":33,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Security","role_family":"Security","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Ana, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":129300,"max":172300,"currency":"USD","period":"year","gross":null,"usd_annual":172300},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"DLP","optional":false},{"name":"SIEM","optional":false},{"name":"JavaScript","optional":true},{"name":"Node JS","optional":true}],"status":"live","first_seen_at":"2026-09-08T00:00:00Z","employer_posted_date":"2026-09-08","last_verified_at":"2026-11-08T12:31:15Z","board_verified":true,"closed_at":null,"days_open":61,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":61},"description":"Who We Are\nJoin a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We Do\nThe Information Security Operations Manager will manage the day-to-day services and/or delivery related to the First American Information Security Operations programs.What You'll Do:\nActing as the top technical manager for the people, processes, and technology related to First American’s Security Operations Center (SOC). Responsible for developing and maturing processes to proactively monitor, detect, and respond to security threats, including the ongoing refinement and enhancements of security controls and configurations for security monitoring systems.\nMaintains ownership of the Security Operations Center service delivery including the SOC operating model, services, 24/7 coverage, severity criteria, escalation paths, quality assurance, staffing, budget requests, vendors, roadmap, and outcomes.\nOversee the monitoring of information security systems, alerts and indicators of compromise used to protect the enterprise from attacks and identify compromised systems.\nLeads incident response actions as Incident Commander, with incident-declaration authority, to protect the company and address cyber threats while ensuring proper adherence to policies and procedures.\nAccountable and responsible for determining scope, severity, urgency, and business impact; setting containment and recovery priorities; maintaining decision logs; coordinating business and technical workstreams; and providing executive updates.\nOrganizes and, where necessary, participates in an on-call rotation to ensure 24/7 monitoring and incident response.\nProvides leadership by instructing, mentoring, and training team members as they learn processes, develop their skills, and grow their knowledge.\nWorks proactively to identify, develop, and implement incident response processes and procedures to mitigate security risks including enhancing the incident response plan and associated incident response playbooks.\nManages relationships with Security Services Providers to monitor, detect, and respond to security incidents and is accountable for service definitions, SLAs, KPIs, analyst quality, escalation, privileged access, data handling, incident-notification obligations, exercise participation, and corrective actions.\nLeads efforts to tune threat detection logic and prioritize alerts to ensure security related events are properly identified.\nLeads and manages the execution of activities in the areas of incident response, risk identification, analysis, classification, and mitigation strategies.\nLeads and/or participates in capacity planning, role expectations, hiring, training plans, readiness assessments, career paths, succession, retention, sustainable on-call design, and workload health.\nCreates reports; researches and analyzes data, report trends and vital information to senior management/business partner.\nResearches and stays abreast of emerging technologies, new vulnerabilities and exploits that may compromise internal systems.\nTracks, analyzes, and reports security metrics and proposes counter measures to address security trends that are not in line with company’s desire risk profile.\nDevelops and maintains a holistic view of Information Technology and business acumen to align pragmatic and forward-looking information security practices and architectural design to advance business goals.\nContribute to the evaluation, testing and implementation of new security systems and processes.\nAssist internal and external auditing entities and disaster recovery activities as needed.\nWhat You'll Bring:\nMust have hands-on working knowledge of security incident response tools such as SIEM, SOAR, EDR/XDR, Identity Threat Detection, and Network Threat Detection technologies.\nExperience leading a Security Operations Center (SOC) environment, analyzing alerts from various systems such as SIEM, Cloud Services, Email Security Gateways, Endpoint Security.\nDeep analytical skills and capabilities\nProven leadership skills and is results focused\nAbility to organize, plan and carry out assignments with minimal supervision/direction.\nExperience in implementing Information Security technologies and/or processes\nExperience in product evaluations and analysis\nExcellent written and verbal communication skills up to and including executive leadership\nExcellent interpersonal, relationship-building and teamwork skills\nGenerally, requires a BS Degree in Computer Science, Information Technology, Cybersecurity, or equivalent work experience\n5+ years of consecutive hands-on experience working in a SOC environment, utilizing industry leading network security monitoring technologies, application, web, database and Security Event and Information Management (SIEM), IDS/IPS, endpoint, email security gateways and DLP technologies.\nGIAC, CEH, OSCP, CISSP, CISM preferred\nPay Range: $129,300.00 - $172,300.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **\nFirst American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).\nFirst American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.\nWhat We Offer\nBy choice, we don’t simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.","description_format":"text","description_chars":7623,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Real Estate Appraisal"],"lifecycle":[{"event":"open","at":"2026-09-09T01:09:57Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.497,"p_room":0.36,"age_days":61,"expected_fill_days":33,"reasons":["conf:4","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":172300,"is_top_pay":true},"html_url":"https://alion.io/job/first-american-information-security-operations-manager","json_url":"https://alion.io/job/first-american-information-security-operations-manager.json","meta":{"generated_at":"2026-11-08T12:54:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27440,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8115},"rest":"https://alion.io/mcp/rest/get_company?id=8115"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirst-american-information-security-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirst-american-information-security-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirst-american-information-security-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/first-american-information-security-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirst-american-information-security-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":558691}},{"tool":"search_jobs","arguments":{"company":"firstam.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":558691},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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