{"id":168778,"url":"https://alion.io/job/first-american-senior-product-operations-manager-remote","title":"Senior Product Operations Manager (Remote)","company":{"id":8115,"name":"First American","domain":"firstam.com","url":"https://alion.io/company/first-american","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":33,"ghost_share":0,"stale_share":0.879,"repost_share":0.03,"time_to_fill_p50_days":33,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Ana, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":129300,"max":172300,"currency":"USD","period":"year","gross":null,"usd_annual":172300},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Claude","optional":false},{"name":"Confluence","optional":false},{"name":"Cursor","optional":false},{"name":"Jira","optional":false},{"name":"Miro","optional":false}],"status":"live","first_seen_at":"2026-08-28T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-11-06T15:34:58Z","board_verified":true,"closed_at":null,"days_open":70,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":70},"description":"Who We Are\nJoin a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We Do\nJoin a transformative team shaping how First American builds and delivers technology products that power the real estate industry. Our Strategic Technology Team brings together Product, Design, Engineering, and other technology disciplines across eight product domains, building products and platforms that serve our employees, customers, homebuyers, and real estate professionals.We are looking for a strategic, hands-on operator who thrives in ambiguity, brings structure to complex problems, and proactively turns opportunities into action. As a Senior Product Operations Manager, you will work across product development teams to improve how we build, deliver, and scale, across our ways of working, data, tools, and emerging AI capabilities. You will enable teams to adopt new approaches, remove friction, and continuously improve the effectiveness and scalability of product development.\nWhat You’ll Accomplish\nCreate and implement plans for pre- and post-product launch processes\n\nProactively identify and mitigate operational risks that may impact delivery timelines, quality, and end user experience\n\nIdentify high-leverage opportunities across product development teams within the technology organization, turning ambiguous problems into actionable paths forward.\n\nUse AI, automation, and emerging capabilities to simplify work, improve decision-making, and create more effective product development lifecycle workflows\n\nExperiment with new ways of working and translate what works into practical, scalable approaches that teams can adopt and sustain\n\nEnable and coach teams on new tools and ways of working, driving adoption through hands-on partnership and continuous learning\n\nCollaborate with Data Science, Analytics, Product, and Engineering to analyze data and produce meaningful insights to inform decision-making\n\nManage the product tool stack and establish usage standards and guidance\n\nFacilitate experiments by establishing best practice guidelines and tracking and sequencing experiments\n\nLiaison with Product Marketing, Customer Support and other departments to ensure product enablement success\n\nCollaborate with Product Managers to publish regular reporting for internal stakeholders and leadership\n\nWhat You’ll Bring\n5+ years of experience in product operations and/or product management\n\nDirect experience managing product development life cycle processes\n\nDemonstrated ability to take complex, loosely defined problems, create structure, evaluate options, and independently drive toward an outcome\n\nStrong systems-thinking, with the ability to understand how people, processes, data, and technology interact and identify where change will have the greatest impact\n\nHands-on experience using AI and automation to improve the quality, speed, or scalability of your work and team workflows\n\nAbility to learn and experiment with emerging technologies, identify practical applications, and help others adopt new ways of working.\n\nStrong judgment and a bias toward action, with comfort making progress without perfect information or a fully defined path.\n\nStrong experience facilitating effective communication, coordination, and alignment amongst key partners and stakeholders to drive successful product outcomes and influencing without authority\n\nExperience conducting analysis and translating into actionable steps\n\nStrong experience driving continuous improvement of the product development life cycle to maximize effectiveness, efficiency, scalability, and innovation\n\nA customer-first mindset, always keeping the customer’s interest in mind when making decisions\n\nExperience working across modern product development approaches and improving ways of working based on team needs, enterprise organizational context, and desired outcomes\n\nExperience using data mining tools, customer experience management software, and direct observation to identify user behavior, design, and refine product features\n\nProficiency with standard MS productivity tools (Office and Teams), AI/automation tools (Cursor, Claude), product analytics and pathing tools (e.g., Amplitude, Segment), collaboration tools (e.g., Miro), product management tools (e.g., Jira, Confluence), with the ability to quickly learn and apply new technologies.\n\nPay Range: $129,300.00 - $172,300.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **\nFirst American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).\nFirst American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.\nWhat We Offer\nBy choice, we don’t simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.","description_format":"text","description_chars":7095,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Continuous learning"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Real Estate Appraisal"],"lifecycle":[{"event":"open","at":"2026-08-29T20:34:26Z"}],"visa":[],"liveness":{"score":13,"band":"cold","label":"Long shot","p_open":1,"p_active":0.46,"p_room":0.28,"age_days":70,"expected_fill_days":33,"reasons":["conf:5","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":172300,"is_top_pay":false},"html_url":"https://alion.io/job/first-american-senior-product-operations-manager-remote","json_url":"https://alion.io/job/first-american-senior-product-operations-manager-remote.json","meta":{"generated_at":"2026-11-06T16:29:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30677,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8115},"rest":"https://alion.io/mcp/rest/get_company?id=8115"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirst-american-senior-product-operations-manager-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirst-american-senior-product-operations-manager-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirst-american-senior-product-operations-manager-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/first-american-senior-product-operations-manager-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirst-american-senior-product-operations-manager-remote"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":168778}},{"tool":"search_jobs","arguments":{"company":"firstam.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":168778},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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