{"id":579422,"url":"https://alion.io/job/first-american-sr-product-manager-payment-processing","title":"Sr. Product Manager - Payment Processing","company":{"id":8115,"name":"First American","domain":"firstam.com","url":"https://alion.io/company/first-american","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":33,"ghost_share":0,"stale_share":0.879,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Santa Ana, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":129300,"max":172300,"currency":"USD","period":"year","gross":null,"usd_annual":172300},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agile","optional":false},{"name":"Platform Engineering","optional":false}],"status":"live","first_seen_at":"2026-09-09T20:31:27Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-11-03T14:54:38Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"Who We Are\nJoin a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We Do\nFirst American Trust product teams create innovative banking solutions for the real estate industry. We are looking for an energetic, self-motivated individual who is excited to work through ambiguity and deliver exceptional user experiences and lasting value to our customers. The Senior Product Manager will partner closely with business and technical teams to gather insights, understand current business processes, challenges, and opportunities, in order to help build and deliver advanced solutions. You will collaborate closely with business stakeholders, product engineering, and platform engineering. You will participate in defining and communicating the strategic path for the platform components as well as the day-to-day decisions regarding product development and product releases. This includes using your knowledge of technology, processes, methodologies, and principles to lead product teams to successful outcomes. The ideal candidate must be customer-obsessed and have experience guiding Agile teams to build solutions from design to realization. They should be excellent at defining product objectives and outcomes, prioritizing features, managing timelines, gathering requirements, and communicating with stakeholders in a clear and concise manner.What You'll Do:\nActively contribute to cultivating a robust customer-obsessed, product-led design culture.\n\nFacilitate and drive alignment among key stakeholders and lead them to converge ona shared view of product priorities.\n\nDrive the vision and delivery of new product features to support business growth and strategic priorities.\n\nTranslate product strategy intoroadmaps anddetailed requirements.\n\nWorks closely with product delivery counterparts to deliver with quick time-to-market andoptimizeresources to deliver value to customers.\n\nPrioritize product opportunities collaboratively with other product team members and engineering.\n\nDefine high-level customer requirements for the entire customerexperienceincluding product features and functions.\n\nWorks with users to understand andvalidatetheir needs.\n\nConduct regular feedback sessions to gain valuable customer feedback on the product features and enhancements being developed.\n\nDevelop metrics to assess the success of new features anddeterminenecessary enhancements.\n\nParticipate in planning meetings and provide advice and guidance on the direction of the product.\n\nCollaborate with customers and team members to ensure a solid and well-rounded understanding of developing needs.\n\nContinually assess the behaviors and needs of customers, emerging trends, and industry expectations.\n\nLeverage insights toidentifyopportunities and define requirements for product differentiation and innovation, while ensuring compliance.\n\nDrive the strategy and evolution of commercial payment products across ACH, wire, and instant payment rails; applying deep knowledge of payment capabilities, economics, risk, and operating models to solve commercial banking use cases, improve client workflows, andidentifyopportunities for differentiated payment solutions\n\nUnderstand technical issues well enough to make the right decisions about prioritizing not only new product features but also reducing technical debt or improving resiliency.\n\nSupport a comprehensive testing strategy,validatingsolutions through quality assurance and user acceptance testing feedback.\n\nWhatYou’llBring\nBachelor's degree or equivalent combination of education and experience\n\nExperience in product development, requirements and risk analysis, pricing, planning, competitive analysis, and financial planning and strategy\n\n5-7 yearsdirectly relatedexperience in product or service development\n\n3+ years of experience in Agile product management\n\nExperience working with strategic partners\n\nWorking knowledge of product/work management and collaboration tools, such as Atlassian products,MiroandProductboard\n\nSubject matterexpertiseinmoney-movementorchestration and integration with payment systems (checks, ACH, book transfers, wires, and real-time payments).\n\nDemonstrated leadership presence with excellent communication skills and the ability to interact with stakeholders and all levels of management.\n\nProven success in defining and launching new productsor platforms.\n\nSuccessfultrack recordin software/technology product management and delivering features in an iterative and fast-paced environment.\n\nProvenabilityto collaboratively engage with leaders to create,identify, and implement solutions to further the effectiveness of the business.\n\nSuperior interpersonal and communication skills that bridge the gap between business and engineering teams.\n\nRelentless focus on the customer with experience developing and prioritizing high-level product requirements that enhance the user experience.\n\nStrategic, results-driven leader passionate about designing best-in-class commercial treasury management experiences.\n\nStrong interpersonal skills with a keen ability to explain complex concepts.\n\nSound decision-making, creativity, critical thinking, and problem-solving skills.\n\nContinuous learner about the future treasury management experiences, solving for customers’ current challenges and exploring future needs\n\nAbility to build relationships and ensure cooperation across First American teams.\n\nA strong desiretopitch inwhere needed, embodying a true team spirit.\n\nHigh levelof business acumen, strategic agility, ability to develop others, influence outcomes and change, andnegotiate forresources.\n\nPay Range: $129,300.00 - $172,300.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **\nFirst American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).\nFirst American intends to conduct a review of an applicant’s criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.\nWhat We Offer\nBy choice, we don’t simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.","description_format":"text","description_chars":8581,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways","Property & Casualty Insurance","Real Estate Appraisal"],"lifecycle":[{"event":"open","at":"2026-09-09T20:31:27Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.505,"p_room":0.36,"age_days":54,"expected_fill_days":33,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":172300,"is_top_pay":false},"html_url":"https://alion.io/job/first-american-sr-product-manager-payment-processing","json_url":"https://alion.io/job/first-american-sr-product-manager-payment-processing.json","meta":{"generated_at":"2026-11-03T15:18:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21275,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8115},"rest":"https://alion.io/mcp/rest/get_company?id=8115"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirst-american-sr-product-manager-payment-processing"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirst-american-sr-product-manager-payment-processing"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirst-american-sr-product-manager-payment-processing"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/first-american-sr-product-manager-payment-processing\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirst-american-sr-product-manager-payment-processing"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":579422}},{"tool":"search_jobs","arguments":{"company":"firstam.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":579422},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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