{"id":1413836,"url":"https://alion.io/job/first-due-2026-platform-site-reliability-engineer","title":"Platform Site Reliability Engineer","company":{"id":1984676,"name":"First Due 2026","domain":"firstdue.com","url":"https://alion.io/company/firstdue","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":165000,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":165000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Platform Engineering","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"CircleCI","optional":true},{"name":"CloudFormation","optional":true},{"name":"Datadog","optional":true},{"name":"Docker","optional":true},{"name":"GCP","optional":true},{"name":"GitHub Actions","optional":true},{"name":"GitLab CI","optional":true},{"name":"Grafana","optional":true},{"name":"Jenkins","optional":true},{"name":"Kubernetes","optional":true},{"name":"New Relic","optional":true},{"name":"Prometheus","optional":true},{"name":"Pulumi","optional":true},{"name":"Splunk","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-09-28T15:30:45Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-09-29T23:18:43Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About First Due\nFirst Due’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer, smarter, and more effective operations.\nJob Title: Platform Site Reliability Engineer\nLocation: Remote - US Only\nCountry: United States\nDepartment: Engineering\nReports To: Director, Platform Engineering\nPosition Type: Full-Time\nSalary: $165,000 + Bonus\nJob Summary:\nFirst Due is seeking a highly motivated Platform Site Reliability Engineer (SRE) / DevOps Engineer to help build, scale, and maintain the infrastructure, deployment pipelines, and operational systems that power our platform. This individual contributor role is responsible for improving system reliability, performance, security, deployment processes, and scalability while partnering closely with Engineering, Product, and Security teams. \nThe ideal candidate is passionate about automation, operational excellence, cloud infrastructure, software development and deployment processes, observability, and continuous improvement. They thrive in fast-paced environments and enjoy solving complex technical challenges that directly impact customers and business outcomes. \nThis candidate will be an excellent fit if they are not afraid to drive consensus on standards, develop the golden path, and partner with senior engineering leadership to influence or mandate others to adopt the standards. \nKey Responsibilities:\nInfrastructure & Platform Engineering \nDesign, implement, and maintain scalable, secure, and highly available cloud infrastructure.\nBuild and manage infrastructure-as-code solutions to support repeatable and reliable deployments.\nContinuously improve platform reliability, resiliency, scalability, and performance.\nPartner with engineering teams to ensure services are designed and operated with reliability and observability in mind.\nSupport disaster recovery, backup, and business continuity initiatives. \nDevOps & Automation \nDesign, implement, and maintain CI/CD pipelines to enable efficient and reliable software delivery.\nAutomate manual operational tasks and improve deployment processes across environments.\nPartner with engineering teams to streamline development workflows and reduce operational overhead.\nImprove release management practices and deployment strategies.\nChampion DevOps best practices across the organization. \nReliability & Operations \nMonitor production systems and proactively identify opportunities to improve availability and performance.\nParticipate in incident response, troubleshooting, root cause analysis, and post-incident reviews.\nDevelop and maintain monitoring, alerting, logging, and observability solutions.\nHelp define and monitor service-level objectives (SLOs), service-level indicators (SLIs), and reliability metrics.\nSupport on-call rotations and assist with critical production incidents when necessary. \nSecurity & Compliance \nPartner with Security and Engineering teams to implement and maintain secure infrastructure practices.\nSupport vulnerability remediation, patch management, access controls, and security monitoring.\nAssist with compliance initiatives and infrastructure controls.\nEnsure systems adhere to security, privacy, and operational best practices. \nCollaboration & Continuous Improvement \nWork closely with Engineering, Product, QA, and Security teams to support platform initiatives.\nDocument infrastructure, operational processes, and technical standards.\nIdentify opportunities to improve reliability, efficiency, developer experience, and operational excellence.\nContribute to technical discussions, architectural reviews, and long-term platform strategy. \nQualifications:\n5+ years of experience in Site Reliability Engineering, DevOps, Cloud Infrastructure, Platform Engineering, or a related role.\nStrong experience managing and supporting production cloud environments.\nExperience building and maintaining CI/CD pipelines and deployment automation.\nStrong understanding of infrastructure-as-code principles and tooling.\nExperience troubleshooting production systems and resolving complex operational issues.\nKnowledge of networking, security, scalability, and high-availability architectures.\nStrong scripting or automation experience using languages such as Python, Bash, PowerShell, or similar.\nExperience working closely with software engineering teams throughout the software development lifecycle.\nStrong analytical, problem-solving, and communication skills.\nAbility to balance operational stability with delivery speed and business priorities. \nPreferred Qualifications:\nExperience supporting high-growth SaaS platforms.\nExperience with AWS, Azure, or Google Cloud Platform.\nExperience with Kubernetes, Docker, and containerized environments.\nExperience with Terraform, Pulumi, CloudFormation, or other infrastructure-as-code tools.\nExperience with GitHub Actions, GitLab CI/CD, Jenkins, CircleCI, or similar automation platforms.\nExperience with observability platforms such as Datadog, New Relic, Grafana, Prometheus, Splunk, or similar tools.\nExperience with Database Operations, Database Scacling, Query Optimization, and BCDR\nExperience with implementing Zero-downtime deployments\nFamiliarity with security frameworks, compliance requirements, and operational governance practices.\nExperience building highly available, mission-critical applications and services.\nExperience supporting distributed and remote engineering organizations. \nFor US-based Roles\n All applicants must be authorized to work for any US employer in the United States. Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check. As part of the I-9 verification of authorization to work in the US, Locality Media participates in E-Verify.\nPhysical Demands and Work Environment\n This role is fully remote with minimal travel expectations at this time. Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to .\nWorking at First Due\n First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit www.firstdue.com to learn more.\nIf you are a resident of a state requiring wage transparency, please reach out to  for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.\nFirst Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated.\nWhen you apply for a role at Locality Media, LLC d/b/a First Due, we collect personal information such as identifiers (e.g., name, email, phone number), professional and employment information, education information, and information you provide in your application materials. We use this information to evaluate your candidacy, communicate with you, and manage our recruiting process. We may share this information with our service providers who assist with recruiting and background screening. We do not sell or share applicant personal information for cross-context behavioral advertising. We retain applicant information in accordance with our data retention policies. California residents have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA. For more information, please review our Candidate Privacy here.","description_format":"text","description_chars":8455,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Document Management","Contract Manufacturing"],"lifecycle":[{"event":"open","at":"2026-09-28T19:55:03Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":37,"reasons":["conf:3","win:early"],"computed_at":"2026-09-29T05:45:00Z"},"pay":{"stated_usd_annual":165000,"is_top_pay":true},"html_url":"https://alion.io/job/first-due-2026-platform-site-reliability-engineer","json_url":"https://alion.io/job/first-due-2026-platform-site-reliability-engineer.json","meta":{"generated_at":"2026-09-30T04:18:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2959,"day_limit":5000,"remaining_today":2041,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}