{"id":2472462,"url":"https://alion.io/job/first-event-service-specialist","title":"Event Service Specialist","company":{"id":4417015,"name":"FIRST","domain":"firstagency.com","url":"https://alion.io/company/first-agency","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":88,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":56988,"max":65536,"currency":"USD","period":"year","gross":null,"usd_annual":65536},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T17:58:27Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-19T16:07:21Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Building a Brand Starts with a Story\nFIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.\nManaging over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.\nConsistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more. Learn more at www.firstagency.com\nLocation: New York - This is a full-time, on-site role.\nEmployment Type: 6-month fixed-term contract, with the potential to convert to a permanent position.\nWhat You Would Get To Do\nThe Event Service Specialist will consistently deliver exceptional service to our client through excellent event service delivery. Along with other FIRST team members, the Event Service Specialist will represent the FIRST Solutions brand on-site within a well-known tech company. In this role you, your main focus will be to be the primary point of contact to successfully execute events, working with the FIRST team and various internal service providers.\nYour Contributions\nPrimary contact on the event day for event hosts, working hand in hand with event managers and service partners to ensure appropriate execution and service delivery in each area of event support including catering, audio/video production, security, transportation, and room setup support.\nWork across various event spaces, traveling between different floors and buildings throughout the day\nCoordinate and execute event logistics\nReviews all event needs and re-confirms or clarifies any areas of concern prior to event\nSupport events onsite which could include managing multiple events a day\nTroubleshoot issues and escalate any advanced needs to the appropriate internal partner\nCommunicate any pertinent adds/changes to the event team and supporting services lines as needed (i.e.: guest count changes, schedule changes, room setup or catering changes)\nAssist event managers in the planning of large-scale events\nSupport the end-to-end planning for small-scale events as needed\nProvide administrative support for event managers by keeping tracking tools, event planning documents and internal planning systems up-to-date and accurate\nResponsible for compiling reports related to on-site events including post-event data\nSupport the Guest Services team as needed, which could include but is not limited to guest check-in, wayfinding, swag organization and distribution and answering questions on event details\nWhat We Are Looking For\nBachelor’s Degree preferred\nPosition requires 1 year of experience\nMust be fluent in English\nThis role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required. This is an on-site position.\nKnowledge of basic and fundamental standards of event management and event operations\nExcellent interpersonal, communication and organizational skills\nExperience working cross-functionally with various levels of stakeholders in a fast-paced environment\nCreative problem solver, resourceful, team player\nAdaptability to situations and ever-changing demands\nHighly organized with the ability to handle multiple tasks to meet strict deadlines\nExcellent time management and multi-tasking skills\nAmbitious and proactive with a calm and flexible approach to handling pressure\nExperience working on large and complex databases is a plus\nAt FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth\nMedical, Dental & Vision, which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)\n401 (k) \nFive Flexible Spending Accounts Options\nGenerous Paid Time Off Allowance\nEmployee Assistance Program (EAP)\nLife, Disability & Pet Coverages\nWellness Stipend\nMobile Phone Allowance\nComplimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more\nAura Identity Theft Protection\nUnited States Residents: The base salary range for this position is $56,988 - $65,536. This role is overtime-eligible in accordance with company policies.\nPlease note that the national salary range listed in the job posting reflects the new hire salary range across various U.S. locations that would be applicable to the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.\nFIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.","description_format":"text","description_chars":6066,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Event Marketing","Event Management","Corporate Events"],"lifecycle":[{"event":"open","at":"2026-10-13T20:14:47Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.856,"p_room":1,"age_days":5,"expected_fill_days":21,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":65536,"is_top_pay":true},"html_url":"https://alion.io/job/first-event-service-specialist","json_url":"https://alion.io/job/first-event-service-specialist.json","meta":{"generated_at":"2026-10-19T17:13:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13008,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4417015},"rest":"https://alion.io/mcp/rest/get_company?id=4417015"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirst-event-service-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirst-event-service-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirst-event-service-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/first-event-service-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirst-event-service-specialist"}]}