{"id":4297890,"url":"https://alion.io/job/first-horizon-it-systems-engineer","title":"IT Systems Engineer","company":{"id":1761559,"name":"First Horizon","domain":"firsthorizon.com","url":"https://alion.io/company/firsthorizon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Metairie, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false},{"name":"Agile","optional":true},{"name":"AI Agents","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"Bitbucket","optional":true},{"name":"Confluence","optional":true},{"name":"Dynatrace","optional":true},{"name":"Git","optional":true},{"name":"Grafana","optional":true},{"name":"Jira","optional":true},{"name":"PowerShell","optional":true},{"name":"Python","optional":true},{"name":"Splunk","optional":true}],"status":"live","first_seen_at":"2026-11-13T20:45:55Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T02:12:48Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"First Horizon Bank is seeking an innovative, energetic, and driven Technical Solutions Analyst to deliver an outstanding end-to-end client experience. You will collaborate across Enterprise Architecture, platform teams, and line-of-business leaders to deliver scalable, high-quality, high-performing technology solutions. This role blends hands-on technical analysis with solution ownership-leading projects, driving integrations, improving reliability and performance, and automating manual processes to help modernize the bank.\nWhat you’ll do\nDocument and deliver integrations: partner with Enterprise Architecture and other IT teams to design, implement, and maintain new integrations that are secure, and scalable\nConsult on products and projects: translate business objectives into clear technical requirements (BRDs/FRDs/TDDs), data flows, and solution designs; de-risk delivery with prototypes and POCs\nAnalyze and model data: perform data mapping, validation, and profiling; advise on data architecture and lineage; deliver reporting and dashboards (e.g., Power BI) that inform decisions\nElevate performance and reliability: facilitate the implementation of monitoring, alerting, and performance measurement (KPIs); drive continuous improvement in response time, availability, and throughput\nAutomate and optimize; streamline manual processes using scripts or low-code tools; refactor workflows and integrations for resiliency and cost-effectiveness\nChampion client experience (CX): bring a problem-solving, root-cause mindset to every initiative; advocate for simplicity, accessibility, and measurable outcomes\nEnable partners: build trusted relationships with line-of-business partners and platform associates; develop training materials, run user sessions, and contribute to knowledge articles/runbooks\nHow your impact will be measured\nOn-time, high-quality delivery of analysis, artifacts, solutions and enhancements to existing solutions.\nPerformance improvements (e.g., response time, reliability, KPIs, etc.) on production applications or solutions you support.\nStakeholder satisfaction and adoption of delivered capabilities\nRequired qualifications\nClient-focused with the ability to understand and respond to business needs\nStrong sense of ownership and bias for outcomes; able to independently drive solutions across multiple teams\nExcellent written and verbal communication; can translate between business and technical audiences\nStrong sense of curiosity and problem-solving skills; comfortable with log analysis and tracing\nStrong analytical and statistical skills; passionate about metrics and top-performing applications; attention to detail\nExperience with technical analysis, systems integration, or a similar role (banking/financial services experience a plus)\nBachelors Degree\nRequired technical skills\nDocumentation and design: BRD/FRD/TDD, data flow and architecture diagrams, sequence/flowcharts\nData analysis: data mapping, validation, profiling, and reconciliation\nReporting/visualization: dashboard creation with Power BI and/or Tableau\nDatabases: practical experience with relational databases (SQL querying, performance basics) and unstructured databases\nAPIs/integration: understanding of REST, auth patterns, and ability to read API specs and validate payloads\nPreferred skills\nScripting for automation (e.g., Python, PowerShell) and data wrangling\nObservability tooling (e.g., App Insights, Splunk, Dynatrace, Grafana) and log/trace analysis\nCollaboration and delivery: Jira, Confluence; familiarity with Agile ceremonies and backlog hygiene\nAPI gateways/platforms and event/messaging patterns\nCloud platform familiarity (Azure or AWS) and modern integration patterns\nSource/change control: understanding of version control and release management; familiarity with Git/Bitbucket\nWork environment\nLocation: Memphis, TN or Metairie, LA\nWork arrangement: Full Time, Onsite\nWhy join us\nMake a visible impact modernizing enterprise platforms that serve our clients and associates\nPartner with experienced technologists and line-of-business leaders in a collaborative, outcomes-driven culture\nGrow your skills across integration, data, automation, and performance engineering\nExposure to and hands-on experience with the latest emerging technologies (e.g. generative AI, agentic AI, modern cloud services, etc.)","description_format":"text","description_chars":4343,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-11-14T02:12:48Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":39,"reasons":["conf:1","win:early"],"computed_at":"2026-11-14T03:25:13Z"},"pay":null,"html_url":"https://alion.io/job/first-horizon-it-systems-engineer","json_url":"https://alion.io/job/first-horizon-it-systems-engineer.json","meta":{"generated_at":"2026-11-14T03:25:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5105,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1761559},"rest":"https://alion.io/mcp/rest/get_company?id=1761559"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirst-horizon-it-systems-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirst-horizon-it-systems-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirst-horizon-it-systems-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/first-horizon-it-systems-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirst-horizon-it-systems-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4297890}},{"tool":"search_jobs","arguments":{"company":"firsthorizon.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4297890},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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