{"id":3934806,"url":"https://alion.io/job/first-horizon-sre-engineer","title":"SRE Engineer","company":{"id":1761559,"name":"First Horizon","domain":"firsthorizon.com","url":"https://alion.io/company/firsthorizon","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Dynatrace","optional":false}],"status":"live","first_seen_at":"2026-11-07T23:40:08Z","employer_posted_date":"2026-11-07","last_verified_at":"2026-11-08T06:12:11Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"The Site Reliability Engineer will be an active contributor responsible for configuring Dynatrace as the main business monitoring platform and SolarWinds as the primary networking monitoring tool at the bank. This role requires deep technical expertise in enterprise technology, extensive experience with Dynatrace SaaS Gen3, and proficiency in SolarWinds, along with the capability to implement monitoring solutions in a highly regulated banking environment. The engineer must be Dynatrace certified and have at least 5 years of experience working directly with Dynatrace in complex enterprise settings.\nKey Responsibilities:\nImplement monitoring for business applications, infrastructure, cloud environments, and Azure tenants and subscriptions using Dynatrace SaaS Gen3.\nConfigure and optimize OneAgent, synthetics, log ingestion, custom metrics, tagging strategies, management zones, and business application mapping.\nCreate dashboards and reports for both technical (SRE, DevOps, operations) and business (executives, application owners) stakeholders. Use DQL to generate advanced queries, dashboards, reports, and insights.\nUse alerts, problems, and events to deliver actionable insights and avoid incidents.\nCollaborate with architecture, DevOps, SRE, security, and business teams to ensure comprehensive end-to-end monitoring coverage. Troubleshoot monitoring settings and fix issues promptly.\nMake sure monitoring complies with banking regulations and standards.\nDocument monitoring setups, dashboards, runbooks, and best practices.\nUtilize SolarWinds monitoring experience where applicable to enhance Dynatrace coverage.\nQualifications:\nCertification as Dynatrace Certified Professional or higher preferred.\nOver 5 years of direct, hands-on experience with Dynatrace in large-scale enterprise environments.\nDeep understanding of Dynatrace SaaS Gen3 architecture and features.\nStrong understanding of enterprise technology stack (applications, middleware, databases, infrastructure, cloud, networking, and security). Proficiency in DQL with the ability to develop actionable queries and dashboards.\nExperience creating dashboards for both technical and business audiences.\nHands-on experience configuring OneAgent, synthetics, log ingestion, custom metrics, tagging, and business applications. Experience with monitoring Azure tenants and subscriptions.\nDemonstrated SolarWinds monitoring experience.\nFamiliarity with regulated environments, ideally banking or financial services.\nExcellent troubleshooting and problem-solving skills.\nClear and effective communication and documentation skills.","description_format":"text","description_chars":2603,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-11-08T06:12:11Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":39,"reasons":["conf:1","win:early"],"computed_at":"2026-11-08T07:52:20Z"},"pay":null,"html_url":"https://alion.io/job/first-horizon-sre-engineer","json_url":"https://alion.io/job/first-horizon-sre-engineer.json","meta":{"generated_at":"2026-11-08T07:52:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17118,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1761559},"rest":"https://alion.io/mcp/rest/get_company?id=1761559"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirst-horizon-sre-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirst-horizon-sre-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirst-horizon-sre-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/first-horizon-sre-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirst-horizon-sre-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3934806}},{"tool":"search_jobs","arguments":{"company":"firsthorizon.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3934806},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}