{"id":4278170,"url":"https://alion.io/job/first-horizon-teller-senior","title":"Teller Senior","company":{"id":1761559,"name":"First Horizon","domain":"firsthorizon.com","url":"https://alion.io/company/firsthorizon","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Germantown, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-13T18:12:10Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T19:40:06Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Location: On site at location listed in job posting.\nHours: Monday - Thursday 8:30AM-5:00PM and Friday 8:30AM-6:15PM, Rotating Saturdays 9:00AM-1:15PM\nSUMMARY\nProvide quality, accurate and timely customer service involving daily processing of financial transactions in a retail banking environment. Often serving as the first point of contact to the client, may have responsibility for recommending bank products or referring clients to other areas of the Bank. Develop and retain long-term and profitable client relationships to maximize revenue growth. Responsible for maintaining high customer service and procedural standards. Provides fulfillment of retail banking products either through referral based leads, prospecting lists or self-sourcing. Monitors and maintains control of cash.\nESSENTIAL DUTIES AND RESPONSIBILITIES\nOperational efficiency\nHandle a cash drawer; ensuring proper control of cash drawer; follow all audit and security policies and procedures.\nProcess deposits, withdrawals, transfers and loan payment transactions for customers.\nProcess miscellaneous transactions (bonds, municipal coupons, money orders, etc.).\nAssist in daily balancing and processing of ATM(s), including the processing of all entries.\nAssist in the verification of deposits in the night and lobby depository.\nAssist with the dual control vault responsibilities.\nStay informed of all operational updates and changes to ensure compliance with all current guidelines.\nClient experience\nDeliver excellent client experiences consistently and promptly resolve client issues effectively.\nEnsure an excellent overall client experience by assisting clients with select service needs.\nEnhance individual knowledge to better serve clients by attending relevant sales, service, and product knowledge meetings, training classes, and web-based learning.\nSales and service\nIdentify cross selling opportunities and refer clients/prospects to the appropriate team.\nPromote bank products and services to further enhance client relationships.\nCompliance and risk management\nExpected compliance with bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.\nPerform all other job related duties as assigned\nSUPERVISORY RESPONSIBILITIES\nNo supervisory responsibilities\nQUALIFICATIONS\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the education and experience required and/or preferred as noted.\nHigh school diploma or GED required. 4+ years of customer service, cash handling, sales or teller experience required or equivalent combination of education and experience.\nCOMPUTER AND OFFICE EQUIPMENT SKILLS\nMicrosoft Office Suite\nIn addition, 10-key calculator; coin counter","description_format":"text","description_chars":2834,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-11-13T19:40:06Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":39,"reasons":["conf:1","win:early"],"computed_at":"2026-11-13T20:40:22Z"},"pay":null,"html_url":"https://alion.io/job/first-horizon-teller-senior","json_url":"https://alion.io/job/first-horizon-teller-senior.json","meta":{"generated_at":"2026-11-13T20:40:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":41226,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1761559},"rest":"https://alion.io/mcp/rest/get_company?id=1761559"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirst-horizon-teller-senior"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirst-horizon-teller-senior"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirst-horizon-teller-senior"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/first-horizon-teller-senior\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirst-horizon-teller-senior"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4278170}},{"tool":"search_jobs","arguments":{"company":"firsthorizon.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4278170},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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