{"id":1103563,"url":"https://alion.io/job/first-meridian-shift-lead-at-bongo-java-coffee-shop","title":"Shift Lead at Bongo Java Coffee Shop","company":{"id":673006,"name":"First Meridian","domain":"firstmeridian.nl","url":"https://alion.io/company/firstmeridian","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"B","score":81,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nashville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-08-04T00:50:03Z","employer_posted_date":"2026-08-04","last_verified_at":"2026-10-26T18:23:54Z","board_verified":false,"closed_at":"2026-10-26T18:23:54Z","days_open":83,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":83},"description":"About First Meridian Services\nAt First Meridian Services, Inc., our team members are our greatest asset. We are committed to building a workplace that excites, rewards, and supports you-one where passionate, professional, and knowledgeable individuals can grow and thrive. We are constantly seeking great people who will make us even greater.\nAs you get to know our culture and mission, we hope you’ll take full advantage of the opportunities to enhance your profession and contribute to our shared goals. We believe in creating a rewarding environment where you can build a long and successful career. Welcome to First Meridian Services-where your future takes flight.\n SUMMARY\nShift Leaders act as support to the restaurant managers in daily operations and are responsible for helping to set the tone, ensure memorable guest experiences, resolve issues, and proactively achieve goals. The Shift Leader must be willing to cross-train and master all positions in the restaurant. The primary responsibility of the Shift Leader is ensuring product quality and consistent service on the scheduled shift.\nSUMMARY\nOpen availability to work any 8-hour shift between 3 AM and closing (typically between 10 pm to midnight). Must be available to work on Saturday and Sunday.\nBENEFITS & PERKS\nStarting Pay: $18 per hour, plus tips. \nDental and Vision Insurance: Available after 60 days\nHealth Insurance: Available to eligible full-time employees after 1 year\nAdditional Benefits: EAP, Critical Illness, Hospital Indemnity, and Life Insurance options\n401(k) Retirement Savings Plan: Available after 6 months\nEmployee Discount: Available at Skyport restaurant and retail locations\nPaid Leave: Provided in accordance with applicable state and federal laws\nSupportive team environment with training and professional development opportunities\nPRIMARY RESPONSIBILITIES\nProvide excellent guest service. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to guests.\nAssist in accomplishing the goals of the location set forth by the General Manager.\nSupport shifts to ensure the accurate and timely production of product, service times, and flow.\nMaintain good morale by maintaining a professional, positive atmosphere.\nEnsure informed communication with management and employees both verbally and via utilization of the 7Shifts Log.\nMaintains restaurant organized, stocked, cleaned and sanitized.\nAssists in the training/development of team members around processes and procedures of each station.\nSupport of each shift to ensure company and brand standards are met.\nFollow operating procedures regarding cash handling, ensuring cash control by correcting errors and watching for/reporting mistakes or theft.\nFollow guidelines to complete daily administrative paperwork as needed and other paperwork as requested including prohibited items logs.\nRespond to customer concerns in a timely and professional manner.\nSupport new programs, policies, or products each shift, as introduced by the General Manager.\nAssist General Manager in producing an accurate inventory. Under General Manager direction monitor inventory levels and place orders and requisitions.\nFollows food safety and sanitation guidelines\nREQUIRED SKILLS/ABILITIES\nGenuine interest in providing a positive guest experience\nFriendly, outgoing, approachable personality\nAbility to work well with others and support a positive work environment\nAbility to work in a fast-paced environment\nDependable\nFlexible to work nights, weekends, and holidays\nAbility to follow all guidelines and procedures set forth by FMS/Skyport, brand partners, airport, federal, state, and local employment regulations\nStrong communication skills and ability to handle stressful situations\nStrong problem-solving skills and ability to exercise good judgment\nAbility to use basic math; e.g., addition, subtraction, and basic fractions\nMust successfully complete required airport security and background screening, including a federal background check.\nEDUCATION AND EXPERIENCE:\nHigh School diploma or equivalent\n1+ years’ restaurant experience\nServeSafe Certified a plus\nMust be at least 18 years old \nWORKING ENVIRONMENT\nAirport: This position operates in a climate-controlled international airport environment. The temperature, volume of noise, and exposure to the public is outside the control of First Meridian Services, Inc. The position requires use of public spaces as provided by the airport.\nRestaurant: This position may require frequent exposure to a restaurant or retail operation environment. Regular exposure to varying temperatures (hot/cold/freezing), fumes, vapors, industrial restaurant equipment, noise, and guests will be a common occurrence.\nThe nature of restaurant work requires the Shift Lead to possess certain physical abilities. Those listed here are representative of those that must be met by the employee to successfully perform this job. Most of the workday is spent standing or walking and working in close proximity to others. Eye-hand coordination, depth perception, finger dexterity, and functional vision and speech perception are required. Some bending, crouching, pushing/pulling and lifting/lowering of 20-50 lbs. Some repetitive motions with hands, wrists, or arms. Must be able to operate all equipment used in the restaurant. Some exposure to skin irritants, electrical equipment, and sharp instruments. Risk to these exposures is minimized by strict adherence to company standards, policies and procedures.\nPhysical Requirements & Frequency\nBend - Occasionally\nClimb/Crawl - Occasionally\nSit - Rarely\nKneel - Occasionally\nSquat - Occasionally\nStand/Walk - Constantly\nMental Requirements & Frequency\nCommunicate Orally - Constantly\nEvaluating - Frequently\nPerform Calculations - Occasionally\nRead/Comprehend - Regularly\nReason/Analyze - Regularly\nWrite - Occasionally\nHIRING PROCESS\nInterested? Click \"apply now\" and include an updated resume for consideration. If we choose to proceed with your application, be on the lookout for a text or email from us to set up an initial interview.\nInternal Applicants: Current First Meridian Services employees must meet applicable internal transfer eligibility requirements to be considered for this opportunity. Generally, employees must have been in their current position for at least six months and have no disciplinary documentation within the previous six months. Please get in touch with your manager or HR with questions regarding eligibility.\nFirst Meridian is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.\nFirst Meridian Services utilizes E-Verify to confirm work eligibility within the US.","description_format":"text","description_chars":6844,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance","Professional development","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-22T03:10:07Z"},{"event":"close","at":"2026-10-26T18:23:54Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/first-meridian-shift-lead-at-bongo-java-coffee-shop","json_url":"https://alion.io/job/first-meridian-shift-lead-at-bongo-java-coffee-shop.json","meta":{"generated_at":"2026-10-28T01:49:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2469,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673006},"rest":"https://alion.io/mcp/rest/get_company?id=673006"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirst-meridian-shift-lead-at-bongo-java-coffee-shop"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirst-meridian-shift-lead-at-bongo-java-coffee-shop"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirst-meridian-shift-lead-at-bongo-java-coffee-shop"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/first-meridian-shift-lead-at-bongo-java-coffee-shop\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirst-meridian-shift-lead-at-bongo-java-coffee-shop"}]}