{"id":3785584,"url":"https://alion.io/job/first-national-bank-card-services-representative-2","title":"Card Services Representative 2","company":{"id":1923526,"name":"First National Bank","domain":"fnb-online.com","url":"https://alion.io/company/fnb-online","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":17,"ghost_share":0,"stale_share":0.765,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Hermitage, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-04T00:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-15T20:12:04Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Primary Office Location:\n4140 East State Street. Hermitage, Pennsylvania. 16148.Join our team. Make a difference - for us and for your future.\nnPosition Title: Card Services Representative 2Business Unit: Operations\nReports To: Supervisor of Card Services\nPosition Overview:\nThis position is primarily responsible for performing a variety of administrative duties to support the Bank’s credit card and debit card programs. The incumbent works independently and coordinates with various departments regarding credit and debit card processing in conjunction with Bank policies and procedures. The incumbent is expected to provide a high level of customer service to internal and external customers. The incumbent is actively involved in product security and fraud control.\nPrimary Responsibilities:\nInputs approved applications into the appropriate software for set-up. Maintains account information with address changes, credit limit changes, etc.\nResponds to inquiries from debit and credit cardholders and researches problems and disputes.\nReviews and monitors various reports including lost or stolen account activity, accounts not activated, fraud alerts and exception reports.\nPerforms daily reconcilements and accounting functions for various general ledger and Demand Deposit Accounts (DDA).\nProvides portfolio reports to management.\nPerforms other related duties and projects as assigned.\nAll employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.\nF.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.\nMinimum Education:\nHigh School or GED\nMinimum Years Experience:\n3\nSpecial Skills:\nExcellent communication skills, both written and verbal\nExcellent organizational, analytical and interpersonal skills\nDetail-oriented\nAbility to use general office equipment\nAbility to use a personal computer and job-related software\nMS Word - Intermediate Level\nMS Excel - Intermediate Level\nWorking knowledge of the technical aspects of credit and debit card functions.\nSpecial Licenses and Certificates:\nN/A\nPhysical Requirements:\nN/A\nEqual Employment Opportunity (EEO):\nIt is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. 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