{"id":1593011,"url":"https://alion.io/job/first-national-bank-item-processing-and-imaging-mail-services-coordinator","title":"Item Processing and Imaging Mail Services Coordinator","company":{"id":1923526,"name":"First National Bank","domain":"fnb-online.com","url":"https://alion.io/company/fnb-online","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":22,"ghost_share":0,"stale_share":0.591,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Hermitage, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":82000,"period":"year","method":"role_country_seniority_unknown","sample_n":10823},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-20T11:42:53Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Primary Office Location:\n4140 East State Street. Hermitage, Pennsylvania. 16148.Join our team. Make a difference - for us and for your future.\nPosition Title: Item Processing and Imaging and Mail Services Coordinator\nBusiness Unit: Operations\nReports to: Manager of Item Processing and Imaging & Mail Services\nPosition Overview:\nThe Item Processing Imaging and Mail Services Dual Coordinator supports the daily operations of two high-volume processing departments, ensuring the accurate and timely processing of items, imaging activities, and mail services. This role monitors workflow volumes, balances workloads, maintains production schedules, resolves operational issues, and ensures compliance with bank policies, procedures, and regulatory requirements. The incumbent serves as an escalation point for staff questions, supports training, assists with quality control and helps to meet service and performance standards.\nPrimary Responsibilities:\nCoordinates and monitors departmental workflow, adjusts staffing and schedules to meet production demands, and ensures critical and high-risk tasks are prioritized and completed to minimize operational risk and customer impact.\nCoordinates departmental reporting and tracking activities, ensures data accuracy, supports process improvements, and monitors compliance with document retention and records management requirements.\nServes as the department subject matter expert and primary escalation point, providing guidance on processing issues, researching exceptions, troubleshooting complex situations, and supporting staff with operational questions.\nSupports business continuity and disaster recovery activities, ensures compliance with bank policies and regulatory requirements, and maintains accurate, up-to-date departmental procedures and process documentation.\nServes as the department's operational lead in the absence of management, supporting workflow continuity, escalating unresolved issues, coordinating testing for system enhancements, and assisting with bank projects, mergers, and acquisitions.\nCoordinates and delivers employee training, maintains procedures and job aids, supports cross-training initiatives, and assists with process documentation and annual procedure reviews.\nProvides input to supervisory on employee performance, communicates recurring operational issues, supports team meeting initiatives, and promotes the Bank’s core values and customer service standards through daily actions.\nPerforms other related duties and projects as assigned.\nAll employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.\nF.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.\nMinimum Level of Education Required to Perform the Primary Responsibilities of this Position:\nHigh School or GED\nMinimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:\n3\nSkills Required to Perform the Primary Responsibilities of this Position:\nExcellent communication skills, both written and verbal\nExcellent organizational, analytical and interpersonal skills\nAbility to work and multi-task in a fast-paced environment\nAbility to use general office equipment\nAbility to use a personal computer and job-related software\nMS Word - Intermediate Level \nMS Excel - Intermediate Level\nA combination of education and experience may be considered\nLicensures/Certifications Required to Perform the Primary Responsibilities of this Position:\nValid Driver's License\nPhysical Requirements or Work Conditions Beyond Traditional Office Work:\nHeavy lifting over 45 pounds\nFrequent kneeling/crawling/stooping\nFrequent driving (car, van, truck)\nEqual Employment Opportunity (EEO):\nIt is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.\nFNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.","description_format":"text","description_chars":4800,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-10-01T16:39:25Z"}],"visa":[],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.572,"p_room":0.9,"age_days":20,"expected_fill_days":48,"reasons":["conf:4","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/first-national-bank-item-processing-and-imaging-mail-services-coordinator","json_url":"https://alion.io/job/first-national-bank-item-processing-and-imaging-mail-services-coordinator.json","meta":{"generated_at":"2026-10-20T18:57:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21800,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1923526},"rest":"https://alion.io/mcp/rest/get_company?id=1923526"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirst-national-bank-item-processing-and-imaging-mail-services-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirst-national-bank-item-processing-and-imaging-mail-services-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirst-national-bank-item-processing-and-imaging-mail-services-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/first-national-bank-item-processing-and-imaging-mail-services-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirst-national-bank-item-processing-and-imaging-mail-services-coordinator"}]}