{"id":3885858,"url":"https://alion.io/job/first-orion-quality-assurance-engineer","title":"Quality Assurance Engineer","company":{"id":2188617,"name":"First Orion","domain":"firstorion.com","url":"https://alion.io/company/firstorion","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"QA","role_family":"QA","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Little Rock, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"Git","optional":false},{"name":"Gradle","optional":false},{"name":"Java","optional":false},{"name":"JUnit","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Playwright","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"TypeScript","optional":false},{"name":"Amazon S3","optional":true},{"name":"AWS","optional":true},{"name":"Jira","optional":true}],"status":"live","first_seen_at":"2026-11-06T19:35:04Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T14:23:47Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"First Orion is seeking a Quality Assurance Engineer to help ensure the quality, reliability, and customer experience of our customer-facing portal applications. This hands-on role primarily supports portal capabilities while contributing to shared quality and regression coverage and backup for the API contract-testing engine.\nThe QA Engineer works as an embedded member of the Branded Calling solutions delivery team, partnering with Product and Engineering throughout the software development lifecycle to evaluate requirements, define comprehensive test scenarios, identify quality risks, execute functional and exploratory testing, and develop and maintain automated tests. The role also partners with the QA Automation Engineer to expand reusable automation, improve regression coverage, and support reliable automated test execution.\nWhat you’ll be doing:\nQuality & Test Strategy\nDevelop a strong understanding of customer journeys, integrations, configurations, roles and permissions, business rules, and system dependencies. \nParticipate in backlog refinement, feature planning, requirements reviews, and technical discussions. \nIdentify gaps, edge cases, dependencies, data needs, permission considerations, and quality risks before development is complete. \nTranslate requirements and acceptance criteria into comprehensive test scenarios covering positive, negative, boundary, role-based, configuration, and integration scenarios. \nAssess changes for potential impact across portal applications, shared services, APIs, workflows, and customer experience. \nFunctional & Exploratory Testing\nTest new features, enhancements, configuration changes, integrations, and defect fixes across UI, API, backend, and data layers. \nPerform functional, integration, regression, exploratory, negative, permission, configuration, and risk-based testing. \nUse API clients, application logs, browser tools, SQL queries, and other evidence to validate results and troubleshoot failures. \nValidate accessibility, cross-browser behavior, responsive layouts, defects, and fixes. \nConduct targeted regression testing based on the functional and technical impact of changes. \nTest Automation\nDevelop, maintain, execute, and troubleshoot automated tests using Playwright with TypeScript and our Java/Gradle API contract-testing framework. \nBuild automated coverage for acceptance criteria, business rules, customer journeys, and regression scenarios as part of feature delivery. \nReview automated results and distinguish application defects from environment, configuration, data, and automation issues. \nPartner with the QA Automation Engineer on reusable components, test data, CI/CD execution, reporting, and flaky-test reduction. \nParticipate in peer reviews and help maintain reliable, maintainable test code. \nAI-Assisted Quality Engineering\nUse AI coding agents, including Kiro, to support work within the test codebases. \nMaintain appropriate instructions, skills, and guardrails for AI-assisted development. \nValidate AI-generated output against requirements and observed system behavior. \nDefect, Release & Quality Leadership\nDocument defects with clear reproduction steps, evidence, and expected versus actual behavior. \nPartner with engineers to troubleshoot and resolve complex failures. \nCommunicate testing status, known defects, coverage gaps, and release risks to Product, Engineering, and business stakeholders. \nMaintain test data, ticket-to-test traceability, and known issues through resolution. \nMentor QA team members, share knowledge, and contribute to testing standards and continuous improvement. \nIndependently manage priorities, blockers, risks, and commitments. \nWhat you’ll need:\nProfessional software QA or quality engineering experience supporting web applications, services, or data-driven systems. \nExperience independently leading test planning and quality strategy for complex features or product areas. \nStrong experience with functional, integration, regression, exploratory, negative, and risk-based testing. \nHands-on experience developing automated web tests using Playwright and TypeScript. \nExperience testing REST APIs, including OpenAPI specifications, JSON, authentication, HTTP behavior, and error handling. \nWorking knowledge of SQL for data validation and troubleshooting. \nAbility to read Java, work within Gradle projects, and run and troubleshoot JUnit test suites. \nWorking knowledge of Agile development, defect tracking, CI/CD, and the software development lifecycle. \nComfort working from the command line, using Git, and running Python and shell scripts. \nExperience using an AI coding agent against a codebase and evaluating its output. \nStrong troubleshooting, communication, organization, and independent work-management skills. \nBonus Points:\nExperience integrating automated tests into CI/CD pipelines. \nExperience testing configurable, multi-tenant, white-label, regional, or customer-specific applications. \nExperience testing authentication, authorization, permissions, and role-based access. \nExperience with test traceability, Jira, distributed systems, or API contract testing. \nExperience mentoring QA professionals. \nExperience with Java, Python, or shell scripting for test tooling. \nFamiliarity with Allure, Node tooling, AWS CLI/S3/SSO, accessibility testing, visual regression, or performance testing. \nExperience creating instructions or guardrails for AI coding agents.\nCompany Benefits:\nBalancing the work-life flow is key to health and happiness! That is why we offer one of the most competitive packages in our industry with open PTO, company paid holidays, Flex Fridays and flexible work arrangements. We strongly value the health and wellness of our teammates and through our state-of-the-art fitness center we’re helping our teammates reach their wellness goals while at work. Add on generous health and dental/vision options, retirement plans, learning and development programs, career path frameworks, tuition reimbursement, company options and bonus potential you have many ways to take advantage of a comprehensive benefits package that means the most to you!\nLearn More About First Orion:\nFirst Orion helps businesses generate more revenue, increase efficiency, and improve the customer experience by empowering them to brand their phone calls with their name, logo and reason for calling. We are the market leader in branded communications technology, and a trusted partner to Fortune 500 companies and the largest U.S. mobile carriers.\nFirst Orion has been voted a Great Place to Work with top rankings in every category.\n\nLearn more about what our employees have to say on our First Orion Glassdoor page and watch our People First Diversity Statement/Video.\n\nFirst Orion Culture Cornerstones are at the core of everything we do here.\n\nDisclosure:\nFirst Orion is an Affirmative Action and Equal Opportunity Employer. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Activities, duties, and responsibilities may change at any time with or without notice, based on the changing needs of our business.\nThis position is not eligiblefor employment-based immigration visa/status sponsorship. Employees are required to demonstrate proper work authorization as required by I-9 compliance.\nFirst Orion is interested in every qualified candidate who is eligible to work in the United States. First Orion’s immigration sponsorship policy is applied in a nondiscriminatory fashion regardless of race, gender, ethnic origin, or any other classification protected by law.","description_format":"text","description_chars":7654,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Unified Communications"],"lifecycle":[{"event":"open","at":"2026-11-06T19:35:04Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 4 · green card filings: 2","filings_12m":4,"filings_prev_12m":3,"green_card_filings_12m":2,"median_offered_wage_usd":95833,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":1}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":19,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/first-orion-quality-assurance-engineer","json_url":"https://alion.io/job/first-orion-quality-assurance-engineer.json","meta":{"generated_at":"2026-11-09T21:57:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10910,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2188617},"rest":"https://alion.io/mcp/rest/get_company?id=2188617"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirst-orion-quality-assurance-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirst-orion-quality-assurance-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirst-orion-quality-assurance-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/first-orion-quality-assurance-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirst-orion-quality-assurance-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3885858}},{"tool":"search_jobs","arguments":{"company":"firstorion.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3885858},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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