{"id":3309133,"url":"https://alion.io/job/first-quality-it-solution-architect-otc","title":"IT Solution Architect - OTC","company":{"id":2466494,"name":"First Quality","domain":"firstquality.com","url":"https://alion.io/company/firstquality","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":36,"ghost_share":0,"stale_share":0.833,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":122000,"max_usd":229000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":411},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-01T01:20:34Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.\nGuided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.\nWe are seeking a IT Solution Architect - OTC for our First Quality Tissue Enterprises, LLC, working remotely. The Solution Architect - OTC - is responsible for designing technical solutions that will drive the transformation of the Order to Cash business functions efforts to support the company’s operations, enable its growth and achieve cost-effective and process-efficient best practices. This position will drive the technology roadmaps that will drive the functions in scope into the future leveraging technology and industry innovation. Working along with Solution Architects and Engineers by fostering cross-domain collaboration and end-to-end alignment on processes, data models, and integrations; develop skills and knowledge across specialized domains; align individual/team objectives with measurable business outcomes.\nPrimary responsibilities include:\nDevelop and maintain a detailed understanding of the business processes and associated software configuration with respect to Order To Cash applications in scope (SAP is the ERP supporting these functions). Understand functional principles and dependencies with Transportation and Warehousing\nFoster and maintain ongoing internal relationships with the functional teams and their respective Centers Of Excellence (COEs)\nEstablish 3 year strategic functional roadmaps for the business processes in scope that are aligned to business strategy and respective business requirements\nDevelopment of a supporting 3 year strategic technical roadmap to support the functional roadmap. Where appropriate, justified and in compliance with Enterprise Architecture guidelines, introduce innovation and automation into solutions architecture\nDevelopment of Reference Architecture Documents for the functions and business processes in scope and respective supporting systems\nEstablish/create High Level Design for New Business Processes and Projects that deliver solutions to business problems and opportunities. Hand over to IT Build/Engineering for Detailed Low Level Design. High Level Designs include:Architectural diagrams\nData Flow (logical) diagrams\nReference wireframes\nSecurity architecture (in partnership with IS)\nInfrastructure architecture (in partnership with IT Infra)\n\nProvide direction in terms of execution strategy including sequencing based on functional and technical dependencies\nDevelopment of Functional Specifications to hand over to the IT Build/Engineering team\nDevelopment of Testing Plans at the Use-Case level to ensure the solution ultimately meets business requirements\nCollaborate with Project Managers to develop program and project plans in a proactive manner\nEnsure all solutions are architected with BCP and DR objectives as part of the solution\nDevelopment of Implementation Guidelines as well as Build/Development Standards. Understand and comply with the Systems Development Life Cycle methodology\nEnsure all proposed projects have properly vetted business cases and are aligned with the 3 Year Strategic Roadmap\nCreate user training strategy to hand over to the IT Build/Engineering team for detailed training planning and execution\nProvide post-project hypercare support as needed\nCollaborate with and support Sourcing and Vendor Management for assigned business processes\nDevelop Service Strategy and Service Design plans for newly created IT services\nProvide L4 support as required (escalation based)\nThe ideal candidate should possess the following:\n10+ years of IT experience supporting the functions business processes in scope based on tools including, but not limited to, SAP, Analytics tools like Qlik or PowerBI.\n10+ years of Solution Architecture experience designing enterprise level solutions from the process, technology, people and data perspectives\n5+ years of Solution Architecture experience designing solutions within an established set of Enterprise Architectural guidelines and principles\n10+ years experience designing new IT business services\n5+ years of solution engineering experience building solutions under direction of established and accepted solution high level and architectural designs\n5 years of Project Management experience or exposure\n5+ years of CPG Manufacturing experience\n5+ years of Business Process Design experience\n5+ years of assigned technology stack experience. SAP (ECC 6.0, APO, EWM, TM, IBP, Ariba), Qlik, PowerBI, Fourkites\n5+ years of Enterprise Level Integration capabilities\n5+ years of team leadership or team management\nExcellent interpersonal skills to build, develop and maintain solid relationships, both internally and externally and partners cross-functionally on a regular basis\nGenuine collaborator and team player with solid judgement and integrity\nStrategic mindset\nExcellent Change Management and Communications capabilities\nAbility to thrive in entrepreneurial, dynamic, and fluid environment while delivering results\nComfortable with agility, with the ability to handle ambiguity and pivot strategy due to changing dynamics internally and externally\nBachelor’s Degree (or equivalent experience)\nIntermediate to advanced skills in Microsoft Office\n· Effective communication skills, verbal and written, including the ability to present comfortably to management\n· Strong work ethic and elevated level of integrity\n· Ability to effectively plan and manage multiple projects, tasks, and initiatives simultaneously\n· Proficient at building and maintaining relationships\n· High level of organizational skills and be detail oriented\n· Problem solving skills\nWhat We Offer You\nWe believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:\nCompetitive base salary and bonus opportunities\nPaid time off (three-week minimum)\nMedical, dental and vision starting day one\n401(k) with employer match\nPaid parental leave\nChild and family care assistance (dependent care FSA with employer match up to $2500)\nBundle of joy benefit (years’ worth of free diapers to all team members with a new baby)\nTuition assistance\nWellness program with savings of up to $4,000 per year on insurance premiums\n...and more!\nFirst Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.\nFirst Quality is an Equal Opportunityemployer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.","description_format":"text","description_chars":8001,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Parental leave","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Baby Products","Personal Hygiene & Toiletries"],"lifecycle":[{"event":"open","at":"2026-10-27T02:36:41Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":5,"expected_fill_days":41,"reasons":["conf:5","stale_co","win:early","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/first-quality-it-solution-architect-otc","json_url":"https://alion.io/job/first-quality-it-solution-architect-otc.json","meta":{"generated_at":"2026-11-01T05:49:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9018,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2466494},"rest":"https://alion.io/mcp/rest/get_company?id=2466494"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirst-quality-it-solution-architect-otc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirst-quality-it-solution-architect-otc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirst-quality-it-solution-architect-otc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/first-quality-it-solution-architect-otc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirst-quality-it-solution-architect-otc"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3309133}},{"tool":"search_jobs","arguments":{"company":"firstquality.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3309133},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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