{"id":1545929,"url":"https://alion.io/job/first-student-administrative-assistant","title":"Administrative Assistant","company":{"id":1861742,"name":"First Student","domain":"firststudentinc.com","url":"https://alion.io/company/firststudentinc-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cincinnati, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":83000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":856},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-09-30T22:11:25Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-09-30T22:11:25Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Key Responsibilities:\nSupport Claims Adjusters in the intake, documentation, and processing of transportation-related incidents (e.g., bus accidents, student injuries, property damage).\nCollect, organize, and manage relevant documentation, including driver and police reports, student rosters, medical records, driver logs, and photographs.\nReceive and route calls, emails, and correspondence; professionally respond to internal and external inquiries (e.g., law firms, insurance companies, parents, medical offices).\nTrack and document compliance with transportation safety and reporting regulations.\nMaintain accurate and up-to-date electronic claim files in the claims management system.\nPrepare and send claim-related communications such as letters, reports, and summaries.\nHandle confidential information with discretion and professionalism.\nProvide general administrative support and assist with special projects as assigned.\nQualifications:\nPreviously Auto Claims experience is required\nHigh school diploma or equivalent (Associate degree or higher preferred).\n3+ years of administrative experience, preferably in insurance, logistics, or claims support.\nFamiliarity with legal and transportation terminology/documents is a plus.\nStrong organizational skills with high attention to detail and accuracy.\nProficient in Microsoft Office (Outlook, Word, Excel)\nExperience with claims management software (a plus, but not required).\nExcellent verbal and written communication skills.\nAbility to multitask, prioritize, and work efficiently in a fast-paced environment. \nLanguage Requirement\nThis role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.\n\nFirst for a reason:\nAt First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.\nIn the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.","description_format":"text","description_chars":3294,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Public Transport","EV Charging"],"lifecycle":[{"event":"open","at":"2026-09-30T22:11:25Z"}],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":0,"expected_fill_days":13,"reasons":["conf:7","urgency","win:early","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/first-student-administrative-assistant","json_url":"https://alion.io/job/first-student-administrative-assistant.json","meta":{"generated_at":"2026-10-01T22:01:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4661,"day_limit":5000,"remaining_today":339,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}