{"id":1546043,"url":"https://alion.io/job/first-student-dispatcher-8","title":"Dispatcher","company":{"id":1861742,"name":"First Student","domain":"firststudentinc.com","url":"https://alion.io/company/firststudentinc-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":48500,"max":null,"currency":"CAD","period":"year","gross":null,"usd_annual":34069},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-15T00:00:00Z","employer_posted_date":"2026-08-15","last_verified_at":"2026-10-05T22:18:56Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.\nAt First Student, we are proud to offer:\nTremendous Career Advancement Opportunities due to a strong presence across North America\n\nPositive and rewarding work environment\n\nCompensation: $48,500\n\nDispatcher Responsibilities:\nOversees all routes and scheduling of buses\n\nCounsels and coaches drivers and monitors\n\nHandles heavy phone and radio traffic\n\nTakes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager\n\nServes as primary communication liaison with major contracted customer\n\nMay handle charter reservations, billing, or driver payroll\n\nProvides solutions to drop-off and pick-up problems\n\nHandle back-up driver duties or perform miscellaneous clerical duties as needed\n\nCompletes assignment of special projects\n\nAssists with supervision of day-to-day operations\n\nDispatcher Experience and Skills Required:\n3-5 years experience\n\nHigh school diploma or equivalent\n\nBasic knowledge of radio dispatch equipment\n\nExcellent communication and customer service skills\n\nAbility to deliver under time constraints and deadlines\n\nPrevious terminal operations, dispatch, or driver experience\n\nComputer literate\n\nFirst Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, you'll also enjoy security, a brilliant future, and excellent training.\nApply today to join our team!\nFirst for a reason:\nAt First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. 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