{"id":2354897,"url":"https://alion.io/job/first-student-sr-dispatcher-4","title":"Sr Dispatcher","company":{"id":1861742,"name":"First Student","domain":"firststudentinc.com","url":"https://alion.io/company/firststudentinc-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":103,"ghost_share":0,"stale_share":0.932,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brooklyn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":99000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3050},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-12T14:34:38Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-15T03:07:10Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Senior Dispatcher\n$30.00/hr\nFirst Student - Where Safety and Service Come First!\nAt First Student, we are a family of over 60,000 employees who take pride in safely transporting millions of students and passengers to and from their destinations each day. Our team of professionals is dedicated to providing safe, reliable, and efficient transportation services to the communities we serve.\nWe are currently seeking an experienced Senior Dispatcher to support our daily transportation operations and ensure efficient, on-time service.\nWhy Join First Student?\nCompetitive pay and benefits\nOpportunities for professional growth and advancement\nSupportive, team-oriented work environment\nComprehensive training and development\nOpportunity to make a meaningful impact in your community\nAbout the Senior Dispatcher Position\nAs a Senior Dispatcher, you will play a critical role in overseeing daily transportation operations, coordinating driver assignments, managing routes, and ensuring safe and timely service.\nYou will work closely with drivers, monitors, maintenance personnel, and location leadership to resolve operational challenges, improve efficiency, and maintain First Student's commitment to safety and service excellence.\nYour Responsibilities\nOversee daily routing, scheduling, and dispatch operations to ensure safe, efficient, and on-time transportation service.\nCoordinate driver and monitor assignments, ensuring all routes are appropriately staffed and covered.\nMonitor driver sign-in and sign-out times, track attendance, and adjust route hours to improve productivity and minimize unnecessary overtime.\nMaintain accurate dispatch logs documenting vehicle assignments, route changes, late buses, breakdowns, accidents, and other operational updates.\nReview route change requests, maintain supporting documentation, and submit changes for approval.\nEnsure AM and PM routes are properly reviewed and dry-run before the start of service.\nCoordinate route bidding processes, including posting available routes and facilitating assignments when applicable.\nPromote First Student's Safety First culture by delivering daily safety communications and collaborating with location safety personnel.\nRespond to operational disruptions, including driver absences, vehicle breakdowns, route delays, and emergencies.\nCommunicate timely and accurate route and passenger information to drivers, management, and school district personnel.\nCoordinate with maintenance leadership regarding vehicle inspections, preventive maintenance scheduling, mechanical concerns, and vehicle availability.\nCollect, document, and maintain driver pre-trip inspection reports, ensuring maintenance concerns are reported appropriately.\nSupport opening and closing procedures, including responding to driver call-offs and communicating staffing concerns to management.\nAssist with customer inquiries, telephone communications, and operational follow-up.\nProvide guidance and support to dispatch personnel and assist with training and daily operational coordination.\nPerform additional duties as assigned.\nQualifications\nHigh school diploma or equivalent required.\n5-7 years of relevant experience in transportation operations, dispatching, terminal operations, or driving.\nPrevious school transportation or fleet dispatch experience preferred.\nWorking knowledge of radio dispatch equipment, routing systems, and transportation scheduling.\nStrong organizational, analytical, and problem-solving skills.\nExcellent verbal and written communication skills, with a commitment to customer service.\nAbility to manage competing priorities, meet deadlines, and make sound decisions in a fast-paced environment.\nProficiency with computers and standard office software.\nAbility to work collaboratively with drivers, maintenance teams, management, and customers.\nAppropriate vehicle operator's license preferred.\nWork Environment\nThis position operates primarily in an office and school bus yard environment, with occasional on-road responsibilities.\nThe role involves extended periods of sitting, use of standard office equipment, and regular communication with drivers, employees, and customers.\nApply Today!\nIf you're an experienced transportation professional who thrives in a fast-paced environment and is passionate about safety, organization, and operational excellence, we encourage you to apply.\nJoin First Student and help us provide safe, reliable transportation every day!\nFirst Student is an Equal Opportunity Employer and is committed to providing an inclusive workplace for all employees and applicants.\nLanguage Requirement\nThis role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.\n\nFirst for a reason:\nAt First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.\nIn the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf.","description_format":"text","description_chars":6307,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Transport","Road Transport"],"lifecycle":[{"event":"open","at":"2026-10-12T14:34:38Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"green card filings: 1","filings_12m":0,"filings_prev_12m":2,"green_card_filings_12m":1,"median_offered_wage_usd":117500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":65,"band":"ok","label":"Likely open","p_open":1,"p_active":0.649,"p_room":1,"age_days":2,"expected_fill_days":11,"reasons":["conf:2","stale_co","urgency","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/first-student-sr-dispatcher-4","json_url":"https://alion.io/job/first-student-sr-dispatcher-4.json","meta":{"generated_at":"2026-10-15T06:51:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10239,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1861742},"rest":"https://alion.io/mcp/rest/get_company?id=1861742"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirst-student-sr-dispatcher-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirst-student-sr-dispatcher-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirst-student-sr-dispatcher-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/first-student-sr-dispatcher-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirst-student-sr-dispatcher-4"}]}