{"id":3839679,"url":"https://alion.io/job/first-student-sr-dispatcher-5","title":"Sr Dispatcher","company":{"id":1861742,"name":"First Student","domain":"firststudentinc.com","url":"https://alion.io/company/firststudentinc-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":180,"ghost_share":0,"stale_share":0.639,"repost_share":0.006,"time_to_fill_p50_days":33,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ottawa, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":55000,"max":null,"currency":"CAD","period":"year","gross":null,"usd_annual":39302},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T22:11:31Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T11:27:00Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Senior Dispatcher - Ottawa\nSchedule: Full-time, Monday-Friday\nAre you organized, decisive, and comfortable keeping multiple moving parts on track? As a Senior Dispatcher, you will play a key role in keeping -Ottawa's daily transportation operation running safely and on time. You will coordinate routes, support drivers, resolve service issues, and help lead the dispatch function during busy morning and afternoon operations.\nWhy join First Student as a Senior Dispatcher?\nCompetitive Pay: $55,000\nFull-time, Monday-Friday schedule\nConsistent, year-round work\nMedical, dental, vision, and other benefits\nPaid holidays and vacation time\nCareer advancement opportunities\nEmployee Assistance Program\nEmployee discounts through PerkSpot\nWhat You’ll Do\nLead daily routing, scheduling, and dispatch operations.\nAssign drivers and monitors to routes and oversee route bidding when applicable.\nKeep service moving by responding to open routes, absences, delays, breakdowns, and last-minute changes.\nProvide drivers with accurate route and passenger information.\nReview route changes and maintain required documentation.\nMonitor route hours and make adjustments to improve productivity and reduce overtime.\nMaintain accurate dispatch logs covering vehicle status, replacements, late buses, accidents, and service disruptions.\nEnsure morning and afternoon routes are properly dry-run before service begins.\nBroadcast daily safety messages and reinforce First Student’s Safety First culture.\nCollect pre-trip inspection reports and communicate repair needs to the maintenance team.\nPartner with the Shop Manager to coordinate preventive maintenance, breakdown response, and fleet concerns.\nOpen or close the location and manage driver call-outs as assigned.\nSupport drivers, school personnel, families, and customers with timely and professional communication.\nWhat We’re Looking For\nHigh school diploma or equivalent.\nFive to seven years of relevant experience.\nPrevious dispatch, routing, terminal operations, or professional-driving experience.\nStrong communication, customer-service, computer, and problem-solving skills.\nAbility to stay calm, organized, and decisive in a fast-moving environment.\nKnowledge of radio-dispatch equipment.\nAppropriate vehicle license preferred.\nTake the lead in keeping Ottawa moving. Join First Student and help deliver safe, dependable transportation every day.\nFirst for a reason:\nAt First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.","description_format":"text","description_chars":2850,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Transport","Road Transport"],"lifecycle":[{"event":"open","at":"2026-11-05T22:11:31Z"}],"visa":[],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.695,"p_room":1,"age_days":3,"expected_fill_days":33,"reasons":["conf:4","stale_co","urgency","velocity","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":39302,"is_top_pay":false},"html_url":"https://alion.io/job/first-student-sr-dispatcher-5","json_url":"https://alion.io/job/first-student-sr-dispatcher-5.json","meta":{"generated_at":"2026-11-09T14:47:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20481,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1861742},"rest":"https://alion.io/mcp/rest/get_company?id=1861742"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirst-student-sr-dispatcher-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirst-student-sr-dispatcher-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirst-student-sr-dispatcher-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/first-student-sr-dispatcher-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirst-student-sr-dispatcher-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3839679}},{"tool":"search_jobs","arguments":{"company":"firststudentinc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3839679},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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