{"id":2920765,"url":"https://alion.io/job/first-team-lead-event-production","title":"Team Lead, Event Production","company":{"id":4417015,"name":"FIRST","domain":"firstagency.com","url":"https://alion.io/company/first-agency","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":93,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Management","role_family":"Management","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":91000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":339},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-20T11:13:13Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-21T18:02:48Z","board_verified":false,"closed_at":"2026-10-21T18:02:48Z","days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Building a Brand Starts with a Story\nFIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.\nManaging over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.\nConsistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.\nLearn more at www.firstagency.com\nWhat You Would Get To Do\nIn this capacity, the ideal candidate would represent the FIRST brand as an implanted team member for one of our Solutions accounts in a well-known technology company and assume the role of Team Lead. This position is ideal for someone with strong technical production experience in the event industry who can assume a management role within an organization. This role will be responsible for leading the technical production elements for high-profile events in addition to directly managing team members on the account to ensure delivery of high quality events. You’ll liaise with FIRST teams and our client on a daily basis.\nFor events, the goal is to provide a seamless technology experience to all attendees, press and partners, as well as create a more efficient and reliable technical environment for event staff and vendors.\nYour Contributions\nLead on all aspects of on-site service delivery which includes developing processes, maintaining client relationships, and driving innovations and efficiencies\nGenerate detailed reporting to provide insight on the health of studios, space utilization, finances, staffing, and client satisfaction\nPartner with Production leadership to ensure SOP’s are executed to the desired standards, and that all risk is identified in a timely manner\nManage FIRST team members which could include; specialists, technicians, and freelancers at this facility\nPartner with Production Leadership to ensure all technically complex and high profile events are executed flawlessly\nCoordinate with stakeholders across teams and service lines to ensure the seamless execution of events\nCoordinate with the Experiential AV and Multimedia team to ensure the flawless delivery of content on experiential displays (NYC only)\nProvide technical, operational and production support to a number of on-site meeting spaces\nWork closely with clients to establish A/V and staging layouts as well as budgets for events \nStaff, administer and maintain event calendar for FIRST team members\nOversee workload of team ensuring day-to-day understanding of capacity/pressure points and assisting/offering guidance on team’s events where required\nManage vacation schedules, coordinate team presence in office to ensure ample coverage, and review all T&E reports\nLiaise with Regional Lead & other Team Leads to schedule and execute monthly meetings with the FIRST team on the account\nPartner with FIRST People & Culture on all company initiatives, recruiting, and employee relations matters\nOversee the on-boarding & training/off-boarding process for all employees on the account\nLiaise between FIRST internal departments, Site Leads, clients, and the implanted FIRST team\nManage client expectations on production issues\nLiaise across different levels within the immediate team, the client’s organization, and third-party vendors\nAdvise on best options and set up for venues\nParticipate in creative team brainstorming sessions\nIdentify new and alternative ways of approaching FIRST’s technical production offering to clients by collecting feedback, identifying trends and implementing changes\nEnsure team adheres to standard operating procedures and compliance processes\nActively discuss technical errors and ensure that they will be rectified/escalated accordingly\nMaintain comprehensive event files and keep precise records for the client\nProvide input/feedback on big picture opportunities, issues, and challenges within the organization\nManage and promote communications to all team members to ensure maximum efficiency\nManage process requests and projects to/from FIRST Main Office\nEnsure the team maintains positive relationships with client\nLead and motivate the team to work efficiently\nEnsure the team is providing value for money to clients and seeking value adds where possible\nEncourage and motivate the team to be knowledgeable of best practices, new suppliers, services, and venues and to be proactive with ideas and creative solutions\nDevelop, mentor, and provide feedback to team members on an on-going basis\nWhat We Are Looking For\n8-10 years of relevant experience\nStrong people management skills with the ability to lead by example is essential\nExpert/in-depth understanding of the latest Audio/Visual technology and advancements including lighting, audio/video, rigging and power\nHigh level of proficiency in the technical delivery of high-quality events\nVideo output experience with expert technical understanding of systems\nExtensive experience operating event production systems\nExcellent communication and customer service skills are a must to build and maintain relationships\nAbility to prioritize while adhering to critical project timelines in a fast-paced environment\nExpert knowledge of 2D and 3D CAD (Vectorworks) preferred\nExperience managing day-to-day changes at every level of detail\nWillingness to travel as needed\nFamiliarity with labor union rules (applicable only to USA and certain parts of EMEA)\nAbility to manage many projects at once with varying levels of production complexity\nExcellent supplier/vendor knowledge, contract negotiation skills and knowledge of market pricing\nMust be fluent in English\nAbility to work onsite\nThis role will be assigned to a primary location but will require flexibility to be deployed to support across the campus as required\nAt FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth\nPrivate Medical Insurance with BUPA from day one\n28 Days Annual Leave PLUS Bank Holidays\nPersonal Volunteer Day\n20 Days of Sick Pay each Year\nEnhanced Parental Leave (Maternity & Paternity)\nWellness Stipend\nComplimentary access to Headspace, Rocket Lawyer & Maven\nLife Insurance\nEmployee Assistance Program (EAP)\nCycle to Work Scheme\nSeason Ticket Loan\nMobile Phone Allowance\nPension Scheme Enhancements\nDiscretionary Bonus Structure\nGlobal Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.\n#LI-TS1 #LI-Onsite\nFIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.","description_format":"text","description_chars":8149,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Annual leave","Health insurance","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Event Management","Corporate Events","Event Marketing"],"lifecycle":[{"event":"open","at":"2026-10-20T11:56:18Z"},{"event":"close","at":"2026-10-21T18:02:48Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/first-team-lead-event-production","json_url":"https://alion.io/job/first-team-lead-event-production.json","meta":{"generated_at":"2026-10-22T18:00:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":321,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4417015},"rest":"https://alion.io/mcp/rest/get_company?id=4417015"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirst-team-lead-event-production"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirst-team-lead-event-production"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirst-team-lead-event-production"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/first-team-lead-event-production\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirst-team-lead-event-production"}]}