{"id":3328197,"url":"https://alion.io/job/first-technology-group-front-desk-receptionist","title":"Front Desk Receptionist","company":{"id":177311,"name":"First Technology Group","domain":"firsttech.co.za","url":"https://alion.io/company/first-technology-group","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Simplify","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cape Town, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":21000,"period":"year","method":"role_country_seniority_unknown","sample_n":83},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-27T11:07:10Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-28T19:29:29Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"The Receptionist is responsible for managing the front desk, welcoming visitors, handling incoming calls and supporting daily office administration. This person is also responsible for the smooth running of daily office operations and supporting internal teams and external visitors in a professional and efficient way.\nKey Responsibilities\nReception and Front Desk Duties\nGreet visitors, clients, vendors and staff in a professional and friendly manner.\nAnswer, screen and direct incoming telephone calls to the appropriate person or department.\nTake clear and accurate messages and ensure they are communicated promptly.\nManage the reception area to ensure it remains neat, welcoming and presentable.\nReceive and distribute mail, courier parcels and deliveries.\nFollow company access control and safety procedures.\nVendor and POD Administration\nRequest Proof of Delivery documents from vendors, suppliers and courier partners as required.\nFollow up on outstanding PODs by phone and email within agreed timelines.\nVerify that POD documents are complete, legible and correspond to the correct delivery, order, invoice or account reference.\nUpdate POD tracking schedules (ETA) and Internal system accurately and consistently.\nEscalate delayed, missing or disputed PODs to the relevant team member or manager.\nMatch POD’s with invoices and forward to GRV team.\nMinimum Requirements\nGrade 12 / Matric or equivalent qualification.\nPrevious experience in a receptionist, administrative assistant, customer service or similar role will be advantageous.\nComputer literacy, including Microsoft Outlook, Word and Excel.\nStrong written and verbal communication skills.\nAbility to follow up professionally and persistently with vendors and suppliers.\nGood attention to detail, especially when checking PODs, order numbers, delivery notes and invoice references.\nRequired Competencies\nProfessional telephone etiquette and customer-facing manner.\nOrganised, reliable and able to manage multiple follow-ups at the same time.\nAccurate record keeping and strong administrative discipline.\nProactive approach to resolving queries and obtaining missing information.\nAbility to maintain confidentiality and handle company information responsibly.\nTeam player with a positive attitude and willingness to assist where needed.\nWorking Conditions\nOffice-based role with regular interaction with visitors, employees, vendors and suppliers.\nMay require extended periods seated at the front desk and frequent use of telephone, email and office systems.","description_format":"text","description_chars":2526,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation"],"lifecycle":[{"event":"open","at":"2026-10-27T11:07:10Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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