# SailPoint Operations Engineer II (Remote - NC, AZ, TX)

Overview This is a remote role that may be hired in several markets across the United States. Priority given to those located remotely in North Carolina, Arizona and Texas. The SailPoint operations engineer is responsible for the day-to-day administration, support, and operational stability of the IGA platform. This role will monitor and troubleshoot SailPoint operations, support identity lifecycle and access governance processes, and partner with engineering, application, and infrastructure teams to resolve issues and maintain platform performance. Responsibilities & Qualifications Duties & Responsibilities: Provide L2/L3 operational support for SailPoint, including incident management, troubleshooting, and issue resolution. Monitor provisioning, deprovisioning, account aggregation, identity refresh, certifications, and scheduled jobs. Investigate and resolve provisioning failures, workflow issues, connector errors, and data synchronization problems. Manage SailPoint encryption keys, keystores, certificates and trust stores Manage SSL/TLS Certificate for SailPoint application servers, connectors, APIs, databases, and other integrated systems. Perform production support act

- **Id**: 3950647
- **Url**: <https://alion.io/job/firstcitizens-sailpoint-operations-engineer-ii-remote-nc-az-tx>
- **Role**: Industrial Engineering
- **Role family**: Industrial Engineering
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: inferred_company_offices
- **Hiring geo confidence**: inferred
- **Hiring countries**: US
- **Hiring countries total**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-08T23:55:35Z
- **Last verified at**: 2026-11-08T23:55:35Z
- **Board verified**: no
- **Days open**: 5
- **Description format**: text
- **Description chars**: 3856
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Commercial & Retail Banks

## Company

- **Id**: 721285
- **Name**: First Citizens Bank
- **Domain**: firstcitizens.com
- **Url**: <https://alion.io/company/firstcitizens>
- **Size band**: 51-200
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: SmartRecruiters

## Technologies

- **IAM** — Optional: no
- **Incident Management** — Optional: no
- **PKI** — Optional: no
- **Active Directory** — Optional: yes
- **Agile** — Optional: yes
- **Angular** — Optional: yes
- **AWS** — Optional: yes
- **Azure** — Optional: yes
- **Azure DevOps** — Optional: yes
- **CyberArk** — Optional: yes
- **Java** — Optional: yes
- **JavaScript** — Optional: yes
- **Rest API** — Optional: yes
- **ServiceNow** — Optional: yes
- **SQL** — Optional: yes
- **TypeScript** — Optional: yes

## Trust

- **Level**: not_scored
- **Days open**: 5

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-09T02:28:45Z

## Liveness

- **Score**: 90
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.903
- **P room**: 1
- **Age days**: 3
- **Expected fill days**: 39
- **Reasons**: seen:3, velocity, win:early
- **Computed at**: 2026-11-12T10:38:37Z

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.