{"id":3309542,"url":"https://alion.io/job/firstclub-product-manager","title":"Product Manager","company":{"id":414,"name":"FirstClub","domain":"firstclub.site","url":"https://alion.io/company/firstclub","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":60000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":46},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"A/B Testing","optional":false},{"name":"Recommender Systems","optional":false}],"status":"live","first_seen_at":"2026-10-27T02:36:15Z","employer_posted_date":null,"last_verified_at":"2026-10-27T02:36:15Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"We are looking for a Product Manager with 3-7 years of experience who will own the customer-facing demand engine at First Club. You will be responsible for understanding what customers want, when they want it, why they choose to buy, and how we can drive higher frequency, conversion, basket size, and retention.\nThis role will work closely with Growth, Category, Merchandising, Marketing, Business Analytics, Data Science, and Engineering teams to build products and systems that translate customer demand into business growth. This is a high-ownership role where you will have the opportunity to shape the product experience and build the demand-side foundation for a rapidly scaling retail business.\n\nThe core responsibilities for the job include the following:\n\nOwn the Demand Product Roadmap: \nDefine and own the roadmap for demand-side products and customer journeys.\nIdentify opportunities across the funnel: acquisition, discovery, consideration, conversion, repeat, and retention.\nTranslate business problems and customer insights into clear product requirements.\nPrioritize initiatives based on customer impact, business value, and execution complexity.\n\nDrive Customer Discovery and Conversion: \nImprove how customers discover products and categories on the FirstClub app.\nOwn product experiences around search, browse, recommendations, merchandising, personalization, and discovery.\nIdentify friction points across the customer journey and build solutions to improve conversion.\nDevelop experiences that help customers discover better-quality products and understand why FirstClub recommends them.\n\nBuild Personalization and Recommendations: \nBuild and evolve personalized experiences based on customer behavior, preferences, purchase history, and context.\nPartner with Data Science and ML teams to improve recommendation systems.\nDevelop relevant products and categories and offer recommendations.\nBuild contextual experiences based on factors such as time, location, occasion, basket, and customer lifecycle stage.\n\nDrive Frequency, Basket Size, and Retention: \nIdentify product opportunities that increase customer frequency and lifetime value.\nBuild experiences to improve repeat purchase, cross-sell, upsell, and basket expansion.\nDevelop solutions around replenishment, subscriptions, reminders, recommendations, and relevant nudges.\nUnderstand customer cohorts and identify opportunities to move customers from occasional to habitual usage.\n\nDemand Forecasting and Customer Intent: \nWork closely with supply chain and data teams to translate customer demand signals into actionable insights.\nBuild products that capture and predict customer intent.\nIdentify emerging demand patterns across customers, categories, SKUs, locations, and time periods.\nImprove the connection between customer demand and product availability.\n\nPricing, Promotions, and Offers: \nPartner with Category, Growth, and Business teams on demand-side pricing and promotion products.\nBuild frameworks to understand price sensitivity and promotional effectiveness.\nImprove targeting and personalization of offers.\nEnsure promotions drive incremental demand rather than simply subsidizing existing demand.\n\nCustomer Experience and Trust: \nBuild product experiences that reinforce FirstClub's promise of trust, quality, and value.\nMake product information, quality attributes, sourcing, and recommendations easy for customers to understand.\nIdentify and solve customer pain points across the shopping journey.\nUse customer feedback and behavioral data to continuously improve the product.\n\nAnalytics and Experimentation: \nDefine product metrics and dashboards to measure impact.\nRun structured A/B tests and experiments to validate hypotheses.\nAnalyze customer behavior and funnel performance to identify opportunities.\nBuild a strong culture of data-driven product decisions.\n\nRequirements: \n3-7 years of experience in product management, preferably in consumer internet, e-commerce, quick commerce, retail, marketplaces, or consumer technology.\nStrong understanding of consumer behavior and demand-side products.\nExperience building products involving search, discovery, recommendations, personalization, growth, or conversion is highly preferred.\nStrong analytical and problem-solving skills.\nAbility to work comfortably with data and translate insights into product decisions.\nStrong understanding of product metrics, experimentation, and A/B testing.\nAbility to work cross-functionally with engineering, design, data, business, marketing, and operations teams.\nStrong ownership mindset with the ability to operate in a fast-paced and ambiguous environment.\nExcellent communication and stakeholder management skills.\n\nGood to Have: \nExperience in e-commerce, quick commerce, retail, or D2C.\nExperience working with recommendation engines, search, or personalization.\nExposure to ML/AI-powered consumer products.\nExperience with pricing, promotions, or growth products.\nExperience building products from 0 → 1 or scaling them rapidly.\nSkills\nA/B testing, consumer technology, e-commerce, experimentation, marketplaces, personalization, product, quick commerce, recommendations, retail, 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