{"id":1528160,"url":"https://alion.io/job/firstenergy-application-configuration-analyst-field-mobility-systems","title":"Application Configuration Analyst - Field Mobility Systems","company":{"id":1755196,"name":"FirstEnergy","domain":"firstenergycorp.com","url":"https://alion.io/company/firstenergycorp","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":76,"open_postings":37,"ghost_share":0,"stale_share":0.973,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":105000,"period":"year","method":"global_role_seniority_cell","sample_n":848},"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Linux","optional":false},{"name":"PowerShell","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false},{"name":"Windows","optional":false},{"name":"Agile","optional":true},{"name":"Azure","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-09-30T12:34:23Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-01T12:39:17Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"FirstEnergy at a Glance\nWe are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.\nFirstEnergy (NYSE: FE) is dedicated to safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.\nAbout the Opportunity\nThis is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]\nThe selected candidate may be offered a position within the same job family, at a level that is lower than what was posted. This will be determined based upon the results of the interview process which considers the candidate’s skills, work history, experience level, and other relevant qualifications.\nLocation: Position is currently remote but may work at or visit a facility based on business need or be required to report regularly to a FirstEnergy Location such as Akron, OH; Greensburg, PA; Reading, PA; or Fairmont, WV locations.\nAn IT Application Configuration Analyst on the Field Mobility Systems team is responsible for enhancing, maintaining, and supporting applications, hardware, and network connectivity that support FirstEnergy Utilities mobile field workers and Fleet services. You will be assisting with supporting current as well as implementing new and next generation mobile field execution platforms.\nWhat you’ll do:\nLearning and understanding the business processes associated with supported applications.\nDeveloping application interfaces, maintaining reports, and vendor package applications.\nUnderstand system interface design & data flows to support complex inbound and outbound interfaces.\nDeveloping technical designs that meet business needs and support the company’s strategic direction.\nProperly leveraging the correct technology for the defined requirements.\nFollow IT Change Management and Incident ticket processes.\nWork on cross-functional teams to accomplish overall IT projects and objectives\nConsistently deliver high quality results.\nConstantly look for better ways of solving technical problems and improving solutions.\nManage and support mobile deployment of 2500+ Field worker computers and network connectivity solutions.\nAdminister, support and enhance FirstEnergy’s GPS asset tracking and telemetry system.\nAdminister, support and enhance FirstEnergy’s Fleet management systems.\nSupport FirstEnergy’s Field worker remote work execution systems.\nDocumenting processes/procedures and specifications for supported applications.\nDeveloping clear documentation for completed products.\nDocument processes/procedures and specifications for peers\nWorking independently or with business analysts to support requirements gathering and test scenario identification.\nUnit, integration, performance and stress testing support for application enhancements, upgrades, and patches.\nCreate and execute unit test plans related to product enhancements, implementations, patches, or upgrades\nInvestigating and resolving problems with supported applications in a production support environment.\nCollaborate with software vendors on issue identification & resolution, installation of software, and routine software patching.\nSolving complex problems and troubleshooting functionality for issue identification.\nRespond to 2nd/3rd level support requests that are related to Field Mobility technologies.\nSupporting FE Operations during emergencies and storm-related activities and travel to various FirstEnergy locations.\nAbility to work flexible hours and be available for call-in and after-hours support (7X24 operations).\nAn employee hired at Level III or IV, will be expected to perform the above responsibilities with greater proficiency and in a more independent manner.\nWhat you will need to be qualified:\nBachelor's degree in Computer Science, Computer/Management Information Systems, a related degree, or commensurate experience\nMinimum 2-4 years related experienceRelated experience includes, but is not limited:Experience with Oracle and SQL databases with proven ability to develop SQL Queries, Stored Procedures, Packages, and Views.\nIntegration experience utilizing APIs, REST web services, and other integration methods.\nExperience working on Windows Servers, Linux, and/or UNIX.\nMicrosoft Active Directory, certificate management, Power Platform (Apps, Automate, BI), PowerShell, profile management, or Windows OS\nMobile networking & monitoring\n\nHighly motivated to work independently and productively, but also able to effectively collaborate and build relationships in a virtual environment\nExcellent problem-solving, organizational, and analytical skills\nQuickly learn new concepts in information technology, learn the characteristics of new systems and update skills to adapt to changing technology\nAbility to work flexible hours and be available for call-in and after-hours support (7X24 operations).\nPreferred:\nKnowledge of the Work Management and Field Mobility suite of applications (i.e., CREWS, FEWS, ARCOS, FWRD, OMA, Geotab, FEU Maps, ToughPics and AssetWorks M5), is a plus\nFamiliarity with ServiceNow.\nFamiliarity working in the electric utility industry.\nFamiliarity with Azure Dev Ops and working in an agile environment.\nBenefits, Compensation & Workforce Diversity\nAt FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.\nSafety\nSafety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.\nPosition Classification\nExempt\nFirstEnergy Human Resources Team","description_format":"text","description_chars":7164,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Pennsylvania","iso":null,"kind":"city"},{"name":"Ohio","iso":null,"kind":"city"},{"name":"West Virginia","iso":null,"kind":"city"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Professional Services","Transportation & Logistics"],"lifecycle":[{"event":"open","at":"2026-09-30T14:51:33Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":34,"reasons":["conf:3","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/firstenergy-application-configuration-analyst-field-mobility-systems","json_url":"https://alion.io/job/firstenergy-application-configuration-analyst-field-mobility-systems.json","meta":{"generated_at":"2026-10-01T19:29:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2050,"day_limit":5000,"remaining_today":2950,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}