{"id":2762036,"url":"https://alion.io/job/firstprinciple-appsforbharat-program-manager-last-mile","title":"Program Manager - Last Mile","company":{"id":3801489,"name":"Firstprinciple Appsforbharat","domain":"appsforbharat.com","url":"https://alion.io/company/firstprinciple-appsforbharat","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Kula","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":22000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-16T02:58:20Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-20T08:56:39Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Program Manager - D2C Supply Chain\nSriMandir.store| Supply Chain Product & Operations\nExperience: 1-4 years\nLocation: Bengaluru | HSR Layout\nAbout AppsForBharat\nAppsForBharat (Sri Mandir App) is building beautifully crafted, AI-first consumer experiences that help millions of Indians connect with spirituality and culture. We’re backed by Peak XV Partners, Elevation, Fundamentum, and other top-tier investors, and are one of India’s fastest-growing Series C consumer-tech companies.\nOur flagship product, Sri Mandir, is the world’s largest platform for Hindu devotees, powering rituals, teachings, personalized recommendations, and a thriving devotional community. India’s $44B devotion economy is still largely offline, and we’re bringing structure, accessibility, and meaning to this massive market, where design and data play a central role in shaping user behavior at scale.\nAbout the Role\nWe are looking for a Program Manager -D2C supply chain to own the complete order-to-doorstep journey for SriMandir.store.\nYou'll sit at the intersection of product, tech, and operations, turning messy real-world problems (a courier underperforming in a pincode, a spike in NDRs, a stakeholder team asking for a metric that doesn't exist yet) into clear, data-backed fixes. If you like digging into numbers until they tell you what's actually broken, and then fixing it, this role is built for you.\nWhat You’ll Do\nOwn a set of operating metrics (delivery success, RTO, NDR recovery, dispatch TAT, and whatever else matters as we grow) and build the dashboards and review cadences\n\nTake a messy question like \"why did prepaid share drop last month\" and actually answer it, then decide what we do differently.\n\nWork directly with courier and logistics partners on allocation, SLAs and escalations, and just as directly with internal teams on process and tooling gaps.\n\nDesign for scale from day one. What works at current volume should hold up\n\nGet close enough to customer experience data (reviews, complaints, repeat rates) to spot where ops issues are quietly costing us revenue\n\nPush for standardisation where it helps (SOPs, playbooks for new couriers or warehouses)\n\nBuild the analytics view when one doesn't exist. If a metric matters and there's no dashboard for it\n\nWhat Success Looks Like\nYou can explain, with data, why a metric moved and what you did about it.\n\nOperational processes you've touched get measurably better\n\nManual, repetitive ops work gets replaced by systems and automations that just run, freeing the team from manual work\n\nYou've built a control tower view (dashboards, alerts, exception flags) that surfaces problems the moment they happen\n\nWhat We’re Looking For\n1-4 years of experience in program management, business analytics, business or product operations\n\nStrong analytical instincts. Comfortable in Excel and SQL\n\nGenuine curiosity about how a business works end to end, not just one function of it.\n\nAbility to work with multiple stakeholders (product, tech, warehouse, external partners)\n\nGood to Have\nD2C or e-commerce experience (not mandatory, but useful context).\n\nExposure to supply chain or last-mile metrics like RTO, NDR, or delivery TAT.\n\nFamiliarity with OMS/WMS tools, or logistics platforms like Shiprocket, ClickPost, Unicommerce.\n\nWhy This Role?\nThis is a high-ownership role where you will directly impact customer experience, operational efficiency and business margins. You will have the opportunity to build systems and processes that can significantly improve the last-mile experience for millions of customers.\nOne Team. One Goal. Assisting millions on their digital devotional journeys.","description_format":"text","description_chars":3641,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer & Utility Software"],"lifecycle":[{"event":"open","at":"2026-10-17T02:58:20Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.847,"p_room":1,"age_days":4,"expected_fill_days":20,"reasons":["conf:1","win:early","comp:junior,attention"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/firstprinciple-appsforbharat-program-manager-last-mile","json_url":"https://alion.io/job/firstprinciple-appsforbharat-program-manager-last-mile.json","meta":{"generated_at":"2026-10-20T13:29:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14969,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3801489},"rest":"https://alion.io/mcp/rest/get_company?id=3801489"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirstprinciple-appsforbharat-program-manager-last-mile"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirstprinciple-appsforbharat-program-manager-last-mile"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirstprinciple-appsforbharat-program-manager-last-mile"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/firstprinciple-appsforbharat-program-manager-last-mile\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirstprinciple-appsforbharat-program-manager-last-mile"}]}