{"id":3556193,"url":"https://alion.io/job/firstrand-retail-head-chef","title":"Retail Head Chef","company":{"id":4436,"name":"FirstRand","domain":"firstrand.co.za","url":"https://alion.io/company/firstrand","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":12,"ghost_share":0,"stale_share":0.167,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sandton, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":18500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-10-31T19:08:17Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Description\nTo oversee all kitchen operations, from menu development to food preparation and staff management, leveraging creativity, leadership, and technical expertise.To ensure that the kitchen operates efficiently, maintaining the highest standards of food quality and presentation while managing costs and fostering a positive work environment.\nHello, Future Retail Head Chef\nWelcome to FNB, the home of the #changeables. We design shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.\nAs part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.\nAre you someone who can:\nAssess own performance through seeking timely and clear feedback and request training where appropriate.\nEnsure that staff provide high standards of service and food offerings to enhance work delivery collaboration and innovation.\nManage end-to-end running of the kitchen and front-of-house retail operations to ensure consistency \nDevelop, encourage and nurture collaborative relationships across the FRG \nProvide input into the development of the tactical strategy and develop and implement a supporting operational strategy.\nProvide accurate monthly reports as required by business on cost of sales, gross profit, food cost, hygiene standards, customer participation, staff engagement and challenges experienced in the business units.\nManage menu development and maintain updated and accurate costing of all dishes prepared and sold in the Food and Beverage operation.\nEnsure all food products are prepared in a consistent manner and meet the set quality standards.\nReview finished products for quality and presentation before the orders are sent to customers.\nMaintain quality levels for receiving storage, production and presentation of food.\nInteract with customers to obtain feedback on food quality, presentation and service levels.\nDetermine how food should be presented and create decorative food displays.\nTrain kitchen and retail staff brigade on the fundamentals of good cooking and excellent plate presentations.\nTrain chefs to prepare food according to well defined recipes and follow up and discusses ways of constantly improving the dining experience.\nConduct research to remain well informed on profession cookery best practices, latest food trends to incorporate into cuisine offering, contributing towards employee wellbeing in the organisation.\nProvide directions for all day-to-day operations in the kitchen.\nReview weekly and monthly schedules to meet forecast and budget.\nDiscuss daily food cost reports with key kitchen, Food and Beverage team members.\nEnsure sufficient staffing levels are scheduled to accommodate business demands.\nCoordinate with the purchase or procurement department for acquisition of needed goods and services.\nReview staffing levels to ensure that client service, operational needs and financial objectives are met.\nUnderstand employee roles well enough to perform duties in employee’s absence or determine appropriate replacement to fill gaps.\nMotivate supervisors and staff to meet and exceed food preparation standards on a consistent basis.\nSupport and facilitate staff participation in local, national and international competitions.\nDisplay leadership by providing a positive work environment, counselling employees as appropriate and demonstrating a dedicated and professional approach to management.\nSupport and facilitate staff participation in local, national and international competitions with the aim of introducing new food ideas.\nEnsure implementation of hygiene policies in the kitchens and front of house retail area in line with Hazard Analysis and Critical Control Points requirements to mitigate food and people risks.\nEnsure employees follow proper handling and right temperature of all food products.\nMonitor that hygiene policies are adhered to daily by staff for safety of clients.\nEnsure compliance with food handling and sanitation standards.\nAction findings identified from 3rd party audits to mitigate risks.\nProvide consistent job training for all staff on hygiene practices.\nEnforce all applicable safety procedures specified for kitchen and food servers.\nEnsure proper grooming and hygiene standards for all kitchen and retail staff.\nEnsure all kitchen and retail staff maintain the required food handling annual certifications.\nEnsure both Front and Back of House staff wear the required Personal Protective Equipment and uniforms in the various areas of the kitchens.\nEnsure kitchen and retail employees maintain required food handling and sanitation certifications.\nEnsure all equipment in the kitchen and Front of house are properly maintained and in\nworking order in accordance with the Occupational Health and Safety Act.\nYou will be an ideal candidate if you have:\nQualification: Degree in culinary studies or relevant equivalent certification\nExperience: 4 - 5 years’ experience in Catering and Hospitality, ideally at middle management level in corporate catering/events.\nSkills: Extensive experience in a senior kitchen role in a corporate catering environment, Exceptional culinary skills and creativity, Strong leadership and excellent management abilities, In-depth knowledge of kitchen operations, including budgeting, inventory management, and staff management, Experience with menu development and corporate retail catering and events catering and Experience in staff management of a multi-disciplinary catering team of between 20 and 30 staff.\nYou will have access to:\nOpportunities to network and collaborate.\nChallenging Working\nOpportunities to innovate.\nWe can be a match if you are:\nCurious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to\nObsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.\nAre you interested in taking the step? We look forward to engaging with you further. Apply now!\nImportant Closing Date Note\nTake note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.\n05/11/26All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.","description_format":"text","description_chars":6759,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Investment Banking & M&A Advisory","Digital Banks & Neobanks","Leasing, Auto & Equipment Finance"],"lifecycle":[{"event":"open","at":"2026-10-31T00:53:45Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":11,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/firstrand-retail-head-chef","json_url":"https://alion.io/job/firstrand-retail-head-chef.json","meta":{"generated_at":"2026-11-01T02:52:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4348,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4436},"rest":"https://alion.io/mcp/rest/get_company?id=4436"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirstrand-retail-head-chef"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirstrand-retail-head-chef"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirstrand-retail-head-chef"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/firstrand-retail-head-chef\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirstrand-retail-head-chef"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3556193}},{"tool":"search_jobs","arguments":{"company":"firstrand.co.za","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3556193},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}