{"id":2070049,"url":"https://alion.io/job/firstsource-associate-director-ai-delivery-product","title":"Associate Director - AI Delivery Product","company":{"id":1795846,"name":"Firstsource","domain":"firstsource.com","url":"https://alion.io/company/firstsource","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":86000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":37},"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"Agile","optional":false},{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"AWS Bedrock AgentCore","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Claude Code","optional":false},{"name":"Copilot","optional":false},{"name":"CrewAI","optional":false},{"name":"GCP","optional":false},{"name":"LangChain","optional":false},{"name":"Multi-Agent Systems","optional":false},{"name":"PoC Library","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false}],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-12T09:07:54Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Job Summary\nAbout Firstsource\nFirstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes.\nWe are seeking a commercially astute and technically exceptional Associate Director to bridge client relationships and world-class AI & Cloud engineering delivery. You will be the primary interface between strategic clients and our engineering teams - winning new mandates, co-designing solutions, and owning end-to-end delivery from ideation to production. With 15+ years of experience, you bring deep Python and Generative AI expertise, proven cloud architecture skills, and the gravitas to influence at the C-suite level while staying hands-on with modern agentic development tooling.\nKey Responsibilities\nSolution Architecture & Solutioning\nTranslate ambiguous client needs into structured, costed, and deliverable technical roadmaps.\nArchitect end-to-end solutions: from ideation and PoC through to scalable production systems.\nDrive cloud-native design on Azure, AWS, GCP or hybrid platforms.\nDefine reference architectures embedding Generative AI, LLMs, and agentic workflows.\nEngineering Leadership & Delivery\nLead multi-disciplinary teams of 10-20 engineers, leads, and architects across geographies.\nEstablish and enforce delivery governance: agile rituals, quality gates, and risk management.\nChampion CI/CD, DevSecOps, and MLOps practices across all client programmes.\nOwn program P&L, resource planning, and executive-level status reporting.\nDrive adoption of AI coding agents (GitHub Copilot, Claude Code, Amazon Q) to accelerate delivery.\nGenerative AI & Intelligent Automation\nEmbed Generative AI capabilities (LLMs, RAG pipelines, multi-agent systems) into enterprise products.\nDesign and deploy AI agent workflows using tools such as GitHub Copilot, Claude Code, and similar platforms.\nEvaluate and adopt emerging agentic frameworks (LangChain, Agent Core, CrewAI, etc.) to accelerate delivery.\nChampion responsible AI practices including governance, safety, and model observability.\nPeople & Stakeholder Management\nBuild, mentor, and grow a high-performance team of engineers and technical managers.\nManage a complex stakeholder matrix: internal leadership, client sponsors, and delivery partners.\nInfluence without authority across business units and geographies.\nFoster a culture of innovation, accountability, and continuous learning.\nQualifications & Experience\n15+ years in software / AI engineering; 6+ years at senior leadership or Associate Director level.\nBachelor's or Master's degree in Computer Science, Software Engineering, or a related field.\nDemonstrated track record of building and shipping end-to-end applications across the full SDLC.\nFull lifecycle ownership: ideation → architecture → engineering → production → optimisation.\nProven cloud architecture and deployment across at least one hyperscaler.\nDemonstrable track record of winning and delivering large-scale client engagements.\nStrong commercial acumen: P&L ownership, proposal writing, SOW and contract management.\nDisclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.","description_format":"text","description_chars":3922,"description_truncated":false,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":10,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Health Care","Professional Services"],"lifecycle":[{"event":"open","at":"2026-10-08T06:07:41Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.73,"p_room":0.35,"age_days":21,"expected_fill_days":8,"reasons":["conf:15","velocity","win:tail"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/firstsource-associate-director-ai-delivery-product","json_url":"https://alion.io/job/firstsource-associate-director-ai-delivery-product.json","meta":{"generated_at":"2026-10-12T15:27:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24277,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1795846},"rest":"https://alion.io/mcp/rest/get_company?id=1795846"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirstsource-associate-director-ai-delivery-product"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirstsource-associate-director-ai-delivery-product"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirstsource-associate-director-ai-delivery-product"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/firstsource-associate-director-ai-delivery-product\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirstsource-associate-director-ai-delivery-product"}]}