# Patient Advocate Specialist

1 © Firstsource Solutions Limited | May 15, 2025 About Firstsource Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals. Our clientele includes Fortune 500 and FTSE 100 companies. Job Title: Patient Advocate Specialist Job Type: Full Time FLSA Status: Non-Exempt/Hourly Grade: H2 Function/Department: Eligibility Services, Firstsource Solutions USA, LLC Reporting to: Supervisor/Manager - Eligibility Services Role Description: This position is responsible for efficiently addressing outstanding account balances related to medical services offered by various healthcare facilities to patients. This is achieved by contacting patients via phone and assessin

- **Id**: 4174467
- **Url**: <https://alion.io/job/firstsource-patient-advocate-specialist-6>
- **Role**: Legal
- **Role family**: Legal
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: structured
- **Locations**: Louisville, United States
- **Countries**: US
- **Hiring countries**: US
- **Hiring countries total**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-12T15:36:59Z
- **Employer posted date**: 2026-11-12
- **Last verified at**: 2026-11-12T15:36:59Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 7459
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Business Process Outsourcing (BPO), Call Center Services

## Company

- **Id**: 1795846
- **Name**: Firstsource
- **Domain**: firstsource.com
- **Url**: <https://alion.io/company/firstsource>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: services
- **Is intermediary**: no
- **Ats vendor**: SuccessFactors

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: high_school
- **Optional**: yes

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-12T15:36:59Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 1; Filings 12m: 1

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 19
- **Reasons**: conf:1, win:early
- **Computed at**: 2026-11-12T16:40:00Z

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.