Senior Software Engineer - Gen AI

Firstsource • Artificial Intelligence • Health Care • Python • SQL • 6 days ago
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Salary
≈ $10k – $23k per year (Estimated)
Location
In office (Chennai)
Seniority
Senior · 2+ years exp
Employment
Full-Time

First seen by Alion on Oct 6, 2026.

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Firstsource

Firstsource Solutions is an Indian business process management company headquartered in Mumbai that provides customer experience, collections, back-office, revenue cycle and AI and data services to clients in healthcare, banking and financial services, communications, media, technology and retail. Established in 2001 and part of the RP-Sanjiv Goenka Group since 2012, it is listed on the NSE and BSE, reported revenues of about 1.08 billion US dollars for fiscal 2026 and runs centres in India, the US, the UK, the Philippines and other countries. It hires customer service representatives, revenue cycle billing specialists, patient financial advocates, quality auditors and AI engineers.
firstsource.com • HQ: Mumbai, India • Call Center Services • Business Process Outsourcing (BPO) • 201-500 employees • Est. 2001
Tech stack of Firstsource
About FirstsourceFirstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL, BSE: 532809, Reuters: FISO.BO, Bloomberg: FSOL:IN), is a specialized global business process services partner, providing transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries. With an established presence in the US, the UK, India, Mexico, Australia, South Africa, and the Philippines, we make it happen for our clients, solving their biggest challenges with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. Our real-world practitioners work collaboratively to deliver future-focused outcomes.

GenAI Engineer -

We are looking for a passionate and hands-on AI Systems Engineer with 2–6 years of experience to work on building and deploying GenAI solutions. The ideal candidate should have exposure to AI/ML systems, backend development, and cloud technologies, with a strong interest in working on real-world GenAI applications.

What You'll Do

  • Assist in designing and developing GenAI -based applications and services.
  • Build and maintain backend APIs and microservices for AI/ML workloads.
  • Work with LLMs, RAG pipelines, embeddings, and prompt engineering techniques.
  • Support deployment and monitoring of AI applications on AWS cloud platforms.
  • Collaborate with product, engineering, and business teams to deliver scalable solutions.
  • Contribute to CI/CD pipelines, testing, debugging, and automation processes.
  • Monitor application performance, reliability, and system health.
  • Participate in model evaluation, testing, and optimization activities.

Required Skills & Experience

  • 2–6 years of experience in Software Engineering, AI/ML, or Backend Development.
  • Strong programming skills in Python.
  • Basic understanding of LLMs, GenAI concepts, RAG, embeddings, and prompt engineering.
  • Exposure to AWS services such as Lambda, S3, ECS/EKS, API Gateway, or SageMaker.
  • Familiarity with REST APIs, microservices architecture, Docker, and Kubernetes.
  • Knowledge of SQL/NoSQL databases and version control systems like Git.
  • Understanding of CI/CD pipelines and cloud deployment concepts.
  • Good problem-solving and communication skills.

Preferred Skills

  • Exposure to vector databases and AI frameworks like PyTorch or TensorFlow.
  • Experience working on AI/ML projects or production support environments.
  • Understanding of monitoring/logging tools such as CloudWatch or Datadog.

Qualification

  • Bachelor's degree in Computer Science, Engineering from IIT's or NIT's or IIIT's.
  • Strong interest in building scalable AI and GenAI solutions.

Role Type

  • Individual Contributor (IC) role
  • Hands-on development and engineering focused

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
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