{"id":2781948,"url":"https://alion.io/job/firstsource-sr-business-analyst-transformation","title":"Sr Business Analyst - Transformation","company":{"id":1795846,"name":"Firstsource","domain":"firstsource.com","url":"https://alion.io/company/firstsource","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, Pakistan"],"countries":["PK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":35000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2897},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Microsoft Office","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T17:09:28Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Title: Sr Business Analyst\nWe are looking for young, highly motivated business analyst with a critical thinking mindset to join our testing team. As a Sr Business Analyst, you will play a crucial role in identifying, improving and developing Digital solutions that drive strategic goals of organization and Clients. This is a tremendous opportunity to learn and participate in high-priority initiatives and multi-team collaboration across various business segments within the organization.\nServes as a computer technology and Business Process expert for assigned functional applications and processes to assist business lines with development and ongoing support.\nProvides project release direction and support including research, analysis, requirements, functional requirements, test case development, staging, implementation validation and defect resolution of new or revised systems or processes.\nActs as a liaison for project release and typically perform analysis supporting the strategies and objectives of the business line.\nCompiles and analyzes information that is very detailed and often interpretive making project release, business requirement, or user story recommendations based on the findings.\nInterfaces with technical resources to develop functional requirements and user acceptance criteria to ensure successful implementation in accordance with business line needs\nAbility to drive process analysis, opportunity assessment and stakeholder communication, workshops and meetings\nAble to analyse, develop requirements and execute allocation, transformation processes, and other Configurations\nBusiness analysis covering but not limited to capability assessment /business process analysis /financial analysis/ feasibility analysis\nOther key requirements:\nUnderstanding of ER and MSP Systems, MS Products, Smart Sheets, SQL\nMortgage Servicing Background: Loss Mitigation, Foreclosure, Collections/SPOC\nAbility to perform Loan-Level, Deep Dive Reviews (Root Cause Analysis)\nExcellent Communication Skills with All Levels of Management\nAbility to Multi-Task; Pivot\nStrong Organizational Skills, Strong servicing background with understanding of servicing terminology and understanding of the servicing loan lifecycle and process flows from one department to the next.\nStrong understanding of project life cycle methodology (PLM) and testing methodology/procedures with heavy emphasis on Agile\nAbility to develop test schedules, review testing plans, track test issues and report on test results\nStrong analytical, problem solving and critical thinking skills\nWell versed with MS office, MS Project and able to create effective messaging through excellent communication and presentation skills\nAbility to work independently and in teams with Impeccable analytical skills and commercial acumen\nSelf-starter, assertive, result oriented and willingness to adapt to fast paced environment and a quick study\nCan operate effectively in a dynamic environment with tight deadlines and prioritize one’s own work to achieve them\nExperience\nGraduation in Computer Science/ Mathematics/ Physics or another related field\n1.5-4 years with at least 1+ years of relevant professional experience in Business Analysis, Process excellence, process consulting, testing and Agile project delivery or related fields\nExperience and understanding of US mortgage life cycle and servicing is preferred","description_format":"text","description_chars":3391,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Outsourcing (BPO)","Call Center Services"],"lifecycle":[{"event":"open","at":"2026-10-17T13:10:12Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.859,"p_room":1,"age_days":1,"expected_fill_days":10,"reasons":["conf:3","win:early"],"computed_at":"2026-10-17T20:14:21Z"},"pay":null,"html_url":"https://alion.io/job/firstsource-sr-business-analyst-transformation","json_url":"https://alion.io/job/firstsource-sr-business-analyst-transformation.json","meta":{"generated_at":"2026-10-17T20:14:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3883,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1795846},"rest":"https://alion.io/mcp/rest/get_company?id=1795846"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirstsource-sr-business-analyst-transformation"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirstsource-sr-business-analyst-transformation"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirstsource-sr-business-analyst-transformation"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/firstsource-sr-business-analyst-transformation\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirstsource-sr-business-analyst-transformation"}]}