{"id":4144954,"url":"https://alion.io/job/firstwork-ai-deployment-specialist","title":"AI Deployment Specialist","company":{"id":2778,"name":"FirstWork","domain":"firstwork.com","url":"https://alion.io/company/firstwork","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"AI/ML","role_family":"AI/ML","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-11-12T06:40:14Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T06:44:40Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About FirstWork\nFirstWork is an applied AI company building the next generation of workforce operations technology.\nWe work with companies across staffing, logistics, healthcare, and retail that manage large frontline workforces. These businesses deal with complex, highly manual processes involving hiring, onboarding, document verification, compliance, training, and ongoing workforce management.\nWe're using AI agents to automate these workflows, working alongside human teams and integrating with the systems businesses already use.\nHaving raised $15M in our Series A, led by Earlybird Venture Capital, bringing our total funding to $20M, we're entering an exciting phase of growth. With established enterprise customers and a growing product footprint, we're expanding beyond hiring and onboarding to build a comprehensive AI-powered workforce operations platform.\nAbout the Role\nWe're looking for an AI Deployment Specialist to take ownership of deploying and scaling AI-powered solutions for our enterprise customers.\nThis role sits at the intersection of customer success, solutions consulting, business operations, and applied AI. You'll work directly with customers to understand their operational challenges, identify opportunities for automation, design solutions using our AI platform, and drive implementation from initial discovery through deployment and beyond.\nYou'll be involved throughout the customer journey, from pre-sales solutioning and workflow discovery to implementation, go-live, ongoing optimization, and account expansion.\nYou'll act as the bridge between customers and our engineering team, ensuring that AI agents are not just deployed but deliver measurable business outcomes. You'll own the success of customer deployments and help identify opportunities to expand AI automation across new workflows, teams, and geographies.\nWhat Makes This Opportunity Exciting?\nOwn end-to-end customer deployments: Be responsible for taking AI solutions from initial discovery to live production environments.\nWork at the intersection of AI and operations: Solve complex, real-world business problems using AI agents and automation.\nBuild alongside engineering: Work closely with product and engineering teams to shape solutions and influence platform capabilities.\nDrive measurable impact: Help enterprise customers reduce manual work, improve operational efficiency, and scale their workforce operations.\nShape a growing function: Join at an exciting stage and help define how FirstWork deploys and scales AI across industries and geographies.\nWhat You'll Do\nPre-sales Solutioning: Work directly with prospective customers to understand their business operations, identify pain points, and translate requirements into practical AI-powered solutions. Support sales conversations with technical and operational expertise.\nDiscovery & Workflow Mapping: Deeply understand customer workflows, standard operating procedures (SOPs), and operational challenges. Identify high-impact automation opportunities and distinguish customer-specific requirements from reusable platform capabilities.\nSolution Design & Implementation: Map customer requirements to FirstWork's platform, identify product gaps, scope required engineering work, and collaborate with engineering teams to deliver solutions quickly.\nResearch & Compliance: Research industry-specific workflows, regulatory requirements, and country-level compliance rules. Ensure solutions accurately reflect the operational and regulatory requirements of each customer.\nPartnerships & Integrations: Identify and evaluate third-party vendors, platforms, and integration opportunities that help customers achieve their desired outcomes.\nAI Agent Deployment & Optimization: Own the AI agents deployed in customer environments. Monitor performance, identify failure patterns, optimize configurations, and continuously improve accuracy and reliability.\nCustomer Expansion: Build strong customer relationships, identify additional automation opportunities, and proactively recommend solutions across new workflows, teams, and geographies.\nOn-site Customer Engagement: Travel to customer locations when required to understand operations firsthand, support deployments, and build strong working relationships.\nWhat We're Looking For\nStrong operational and technical problem-solving skills, with the ability to understand complex business processes and translate them into software solutions.\n\nAbility to navigate ambiguity and turn loosely defined customer problems into clearly scoped, executable solutions.\n\nTechnical fluency to work closely with engineers, scope requirements, and understand AI agents, integrations, APIs, and automation workflows.\n\nStrong customer-facing communication skills and the confidence to lead both pre-sales conversations and post-deployment escalations.\n\nA strong sense of ownership, urgency, and accountability, with the ability to drive projects from start to finish.\n\nAbility to independently research unfamiliar industries, business processes, and regulatory environments.\n\nComfort working in a fast-moving environment with multiple customer engagements and evolving priorities.\n\nWillingness and ability to travel to customer sites as needed.\n\nNice to Have\nExperience in frontline or high-volume operational industries such as staffing, logistics, delivery, retail, foodservice, healthcare, or care.\n\nExperience in solutions consulting, forward-deployed engineering, implementation, technical account management, or customer-facing technical roles.\n\nExposure to AI-powered products, automation platforms, or agentic systems.\n\nExperience working with compliance-heavy workflows and multi-jurisdiction operations.\n\nExperience managing enterprise customer relationships and complex implementations.\n\nWhat Success Looks Like\nYou'll know you're successful when the customers you own go live quickly, their AI agents operate reliably, and deployments continuously expand into new workflows and business areas.\nYou'll be the person customers trust to make AI work in their real-world operations, turning complex business challenges into solutions that deliver measurable results.\nWhy Join FirstWork?\nWork on real-world AI applications: Help deploy AI agents that solve meaningful operational challenges.\nOwn customer outcomes: Take accountability for the entire deployment lifecycle, not just implementation milestones.\nWork across teams: Collaborate directly with customers, product, and engineering to bring solutions to life.\nMake an impact: Help transform how global enterprises manage their frontline workforce.\nGrow with FirstWork: Play a key role in shaping our deployment and solutions function as the company scales.\nFirstwork is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.","description_format":"text","description_chars":6889,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Agents","HR & Recruiting AI","HR & Payroll Software"],"lifecycle":[{"event":"open","at":"2026-11-12T06:44:40Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:2","win:early"],"computed_at":"2026-11-12T09:01:27Z"},"pay":null,"html_url":"https://alion.io/job/firstwork-ai-deployment-specialist","json_url":"https://alion.io/job/firstwork-ai-deployment-specialist.json","meta":{"generated_at":"2026-11-12T09:01:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18230,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2778},"rest":"https://alion.io/mcp/rest/get_company?id=2778"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirstwork-ai-deployment-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirstwork-ai-deployment-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirstwork-ai-deployment-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/firstwork-ai-deployment-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirstwork-ai-deployment-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4144954}},{"tool":"search_jobs","arguments":{"company":"firstwork.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4144954},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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