{"id":4160942,"url":"https://alion.io/job/firstwork-forward-deployed-engineer","title":"Forward Deployed Engineer","company":{"id":2778,"name":"FirstWork","domain":"firstwork.com","url":"https://alion.io/company/firstwork","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"n8n","optional":true}],"status":"live","first_seen_at":"2026-11-12T08:08:47Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T12:25:23Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About FirstWork\nFirstWork is an applied AI company building the next generation of workforce operations technology.\nWe work with companies across staffing, logistics, healthcare, and retail that manage large frontline workforces. These businesses deal with complex, highly manual processes involving hiring, onboarding, document verification, compliance, training, and ongoing workforce management.\nWe're using AI agents to automate these workflows, working alongside human teams and integrating with the systems businesses already use.\nHaving raised $15M in our Series A, led by Earlybird Venture Capital, bringing our total funding to $20M, we're entering an exciting phase of growth. With established enterprise customers and a growing product footprint, we're expanding beyond hiring and onboarding to build a comprehensive AI-powered workforce operations platform.\nAbout the Role\nWe're looking for a Forward Deployed Engineer (FDE) to work at the intersection of product engineering, customer implementation, and applied AI.\nIn this role, you'll work directly with enterprise customers to understand their hiring, onboarding, and compliance workflows and translate those requirements into working solutions using FirstWork.\nYou'll own client implementations end to end, from discovery and solution design to integrations, automation, deployment, and ongoing support. You'll build integrations with external systems, configure AI-powered document verification workflows, develop automations, and work closely with our product and engineering teams to solve customer-specific challenges.\nThis is a hands-on engineering role where you'll write code, solve real-world technical problems, interact directly with customers, and see the impact of your work in live enterprise environments.\nWhat Makes This Opportunity Exciting?\nWork at the intersection of AI and engineering: Build practical solutions using AI agents, automation, APIs, and integrations.\n\nOwn implementations end to end: Take responsibility for turning complex customer requirements into working product experiences.\n\nSolve real-world technical challenges: Work with diverse enterprise systems, complex workflows, and compliance requirements.\n\nWork directly with customers: Collaborate with stakeholders ranging from recruiters and compliance teams to senior executives.\n\nShape the product: Bring customer learnings back to engineering and help turn repeated implementation challenges into reusable platform capabilities.\n\nWhat You'll Do\nLead enterprise client implementations from discovery through go-live, translating business processes into working hiring and onboarding workflows in FirstWork.\n\nBuild and maintain integrations with ATS, VMS, payroll, and HR systems using REST APIs, webhooks, and file-based data synchronization.\n\nDesign and configure AI-powered document verification pipelines for identity documents, licenses, certifications, and country-specific compliance requirements.\n\nBuild RPA automations for systems that lack APIs, including workflows such as timesheet entry and credential uploads.\n\nWrite scripts for data mapping, migrations, debugging, and reporting.\n\nInvestigate production issues, identify root causes, and collaborate with product and engineering teams to implement fixes.\n\nLead client calls, product demonstrations, and implementation status updates, communicating effectively with both technical and non-technical stakeholders.\n\nWork closely with customers to understand their operational challenges and recommend practical technical solutions.\n\nShare customer feedback and implementation learnings with the product team to help build reusable features and improve the platform.\n\nWhat We're Looking For\n2-6 years of experience in software engineering, solutions engineering, implementation, or technical consulting.\n\nStrong Python and SQL skills, with the ability to read, understand, and debug existing code.\n\nHands-on experience with REST APIs, JSON, webhooks, and third-party system integrations.\n\nAbility to understand complex or loosely defined business processes and translate them into clear technical solutions.\n\nStrong problem-solving and debugging skills.\n\nExcellent written and spoken English, with the ability to explain technical concepts to non-technical stakeholders.\n\nA strong ownership mindset and the ability to drive implementations through to successful go-live.\n\nComfort working across time zones with US and European clients.\n\nNice to Have\nExperience with HR tech, staffing, ATS, or HRIS platforms such as Workday, SAP SuccessFactors, or Salesforce.\n\nExposure to workforce compliance workflows, including I-9, W-4, right-to-work checks, background checks, or credentialing.\n\nExperience with RPA tools, n8n, or workflow automation platforms.\n\nExperience using LLMs for document extraction, validation, or AI-powered automation.\n\nPrevious experience in a startup or customer-facing technical role.\n\nWhy Join FirstWork?\nBuild real-world AI solutions: Work on practical AI applications that automate complex enterprise workflows.\n\nCombine engineering with customer impact: See how the systems you build directly improve business operations.\n\nTake ownership: Drive implementations from initial discovery to production deployment.\n\nWork across technology and product: Collaborate closely with engineering, product, and enterprise customers.\n\nGrow with FirstWork: Join a growing applied AI company and help shape how enterprise AI solutions are built and deployed.\n\nFirstwork is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, national origin, age, disability, or any other protected status.","description_format":"text","description_chars":5663,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Agents","HR & Recruiting AI","HR & Payroll Software"],"lifecycle":[{"event":"open","at":"2026-11-12T12:25:23Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":13,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-12T14:17:56Z"},"pay":null,"html_url":"https://alion.io/job/firstwork-forward-deployed-engineer","json_url":"https://alion.io/job/firstwork-forward-deployed-engineer.json","meta":{"generated_at":"2026-11-12T14:17:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29751,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2778},"rest":"https://alion.io/mcp/rest/get_company?id=2778"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffirstwork-forward-deployed-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffirstwork-forward-deployed-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffirstwork-forward-deployed-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/firstwork-forward-deployed-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffirstwork-forward-deployed-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4160942}},{"tool":"search_jobs","arguments":{"company":"firstwork.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4160942},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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