{"id":2035503,"url":"https://alion.io/job/fis-architect-lead-software","title":"Architect Lead, Software","company":{"id":4808,"name":"FIS","domain":"fisglobal.com","url":"https://alion.io/company/fis","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":73,"ghost_share":0.041,"stale_share":0.479,"repost_share":0.123,"time_to_fill_p50_days":21,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Backend","role_family":"Backend","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":49000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":54},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"C#","optional":false},{"name":"C++","optional":false},{"name":"GCP","optional":false},{"name":"Java","optional":false},{"name":"Python","optional":false},{"name":"Agile","optional":true},{"name":"Edge AI","optional":true}],"status":"live","first_seen_at":"2026-10-07T15:48:45Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-10T23:59:08Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"What you will be doing\nDesign end-to-end AI and automation solutions for contact center and back-office operations, ensuring scalability, reliability, and security.\nLead architectural discussions and solution design sessions for projects leveraging the Well-Architected Framework in public cloud environments, primarily AWS and Azure.\nDevelop architectures for Generative AI use cases such as those for conversational AI, automated summarization, and workflow automation.\nHands-on coding and development to build prototypes and POCs.\nCollaborate with business stakeholders, product managers, data scientists, and engineering teams to translate business requirements into robust technical solutions.\nGuide the implementation team on best practices, integration strategies, and technology selection.\nPerform architecture reviews, risk assessments, and design validations in accordance with organizational and industry standards.\nMaintain up-to-date knowledge of emerging AI, automation, and cloud technologies relevant to the contact center and back-office domains.\nCreate clear and concise architecture documentation, technical diagrams, and presentation materials as needed.\nServe as a trusted advisor and provide thought leadership across the AI Transformation team and broader organization.\nSolution Architect Experience is a must\nEDUCATION REQUIREMENTS\nBachelor’s degree in business or related field or the equivalent combination of education, training, or work experience.\nWhat you Bring\nMinimum 7 years of experience in solution architecture, with a focus on cloud-native applications and services.\nDemonstrated expertise in designing and implementing AI-driven contact center and/or back-office automation solutions.\nStrong understanding and hands-on experience with at least one major public cloud provider (AWS, Azure, or GCP), including architectural best practices and security patterns.\nProficiency in applying the Well-Architected Framework to solution design.\nHands-on and extensive experience in at least one programming language - C++, C#, Java or Python.\nExperience developing and delivering Generative AI solutions, such as conversational assistants, chatbots, or large language model integrations, is a significant advantage.\nExcellent technology fundamentals, including knowledge of microservices, APIs, data platforms, integration patterns, and security.\nOutstanding verbal and written communication skills, with the ability to convey complex technical topics to both technical and non-technical audiences.\nDemonstrated skill in stakeholder engagement, requirements gathering, and cross-functional collaboration.\nPreferred Qualifications\nCertifications in cloud architecture (e.g., AWS Solutions Architect, Azure Solutions Architect).\nDirect experience with contact center platforms, RPA tools, workflow automation, and enterprise AI/ML platforms.\nBackground in delivering solutions for regulated industries (e.g., financial services, healthcare).\nExperience with Agile and DevOps delivery models.\nWhat We Offer\nOpportunity to work on cutting-edge AI and automation projects with a global impact.\nDynamic, collaborative, and innovative team environment.\nCompetitive compensation and benefits package.\nContinuous learning and professional development opportunities.\nJoin FIS BPS and lead the transformation of business process services with next-generation AI and automation solutions.\nFIS JOB LEVEL DESCRIPTION\nExpert professional role, acknowledged as a Subject Matter Expert (SME). Develops large and/or complex business process solutions that require detailed analysis and research and cross business lines, technical, functional and client domains. Acts as an internal consultant for highly complex issue resolution. Trains, coaches and mentors functional and technical staff within and across applications. Works independently on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Has proven ability to identify and solution complex mapping or interface requirements of unique projects and examines data field conversion requirements. Identifies additional opportunities to provide more products, services or other resources to customer. Demonstrates superior presentation, communication and negotiation skills. Participates as a senior member in strategic planning and directions. Assigned to the most highly visible, sensitive and critical projects and may be used in a consulting capacity. Typically requires a minimum of twelve plus years implementation and /or conversion experience with a demonstrated ability to handle high project complexity. Corporate Compensation must review and approve any incumbent(s) being placed in this role\nPrivacy Statement\nFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.\nSourcing Model\nRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.","description_format":"text","description_chars":5378,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-07T15:48:45Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":21,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/fis-architect-lead-software","json_url":"https://alion.io/job/fis-architect-lead-software.json","meta":{"generated_at":"2026-10-11T02:04:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3138,"day_limit":5000,"remaining_today":1862,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4808},"rest":"https://alion.io/mcp/rest/get_company?id=4808"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffis-architect-lead-software"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffis-architect-lead-software"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffis-architect-lead-software"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fis-architect-lead-software\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffis-architect-lead-software"}]}