{"id":4078106,"url":"https://alion.io/job/fis-engineer-sr-lead-software-9","title":"Engineer Sr Lead, Software","company":{"id":4808,"name":"FIS","domain":"fisglobal.com","url":"https://alion.io/company/fis","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":95,"ghost_share":0,"stale_share":0.642,"repost_share":0.032,"time_to_fill_p50_days":27,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Backend","role_family":"Backend","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Platform Engineering","optional":false}],"status":"live","first_seen_at":"2026-11-11T16:08:30Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T16:08:30Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description\nAt FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question: Are you FIS?\nAbout the Rol e\nAs a Platform Activation Lead, you will serve as a trusted partner to product engineering organizations adopting evolving platform capabilities, engineering practices and ways of working. You will combine technical fluency, customer success, analytics, relationship management and change leadership to help teams navigate transformation successfully. You will represent the voice of internal customers, identify recurring friction and connect teams with the right expertise. Success means teams understand what is changing, how to get help and what is expected, while Platform Engineering gains measurable insight into adoption, experience and relationship health.\nWhat You Will Be Doing\nBuild trusted relationships with product engineering leaders and teams across an assigned portfolio.\nEstablish repeatable engagement rhythms, including partnership reviews, feedback sessions, surveys and structured follow-through.\nGuide teams through platform adoption, engineering-process changes, new capabilities and evolving operating models.\nDefine and track adoption, engagement, customer experience, relationship health and feedback-action measures.\nAnalyze qualitative and quantitative feedback to identify adoption barriers, recurring friction, risks and improvement opportunities.\nConnect teams with appropriate platform, architecture, enablement, delivery and support expertise to drive issues toward resolution.\nCoordinate across Platform Engineering teams to provide consuming organizations with a connected, consistent experience.\nAssess how AI-enabled workflows affect product responsibilities, engineering collaboration, readiness and support needs.\nTranslate engagement data and trends into actionable insights, agreed improvement actions and clear communications for leaders.\nMaintain transparent records of commitments, risks, decisions and outcomes, escalating stalled actions when appropriate.\nRequired Qualifications\nSignificant experience in customer success, technical account management, engineering enablement, technology transformation, consulting or technical program leadership.\nStrong technical acumen across modern engineering platforms, developer workflows, software delivery and technology operating models.\nDemonstrated skills in technology adoption, technical enablement, technical communication and cross-functional relationship management.\nStrong analytical skills, including defining success measures, analyzing feedback, recognizing trends and translating data into actionable insights.\nExperience facilitating stakeholder discussions, resolving ambiguous concerns and driving accountable action planning and follow-through.\nExcellent written, presentation and executive communication skills across technical and non-technical audiences.\nAbility to navigate complex, matrixed organizations and influence outcomes across teams without direct authority.\nDegree in a relevant discipline or an equivalent combination of education, training and practical experience.\n\nPreferred Qualifications\nExperience supporting enterprise-scale platform adoption, developer experience or technology-enabled business transformation.\nExperience designing adoption dashboards, feedback programs, customer experience measures, relationship-health assessments or success plans.\nSkills in technical account management, technology change management, actionable analytics and continuous improvement.\nFamiliarity with AI-enabled engineering workflows and organizational change associated with AI adoption.\nExperience working within financial services or another large, regulated enterprise.\nWhat We Offer you\nAt FIS, you can grow your career as far as you want to take it. Here’s what else we offer:\nOpportunities to make an impact in fintech\nPersonal and professional learning\nInclusive, diverse work environment\nResources to give back to your community\nCompetitive salary and benefits\nPrivacy Statement\nFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.\nEEOC Statement\nFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here\nFor positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.\nSourcing Model\nRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. 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