{"id":1036918,"url":"https://alion.io/job/fis-production-operations-associate-ii-quality-ii-2","title":"Production Operations Associate II - Quality II","company":{"id":4808,"name":"FIS","domain":"fisglobal.com","url":"https://alion.io/company/fis","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":73,"ghost_share":0.027,"stale_share":0.589,"repost_share":0.055,"time_to_fill_p50_days":26,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":120000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2162},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-20T00:00:00Z","employer_posted_date":"2026-08-20","last_verified_at":"2026-10-31T17:59:53Z","board_verified":true,"closed_at":null,"days_open":72,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":72},"description":"Job Description\nAs the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?\nSummary of This Role:\nPrimary responsibility is conducting inspections, analyses and/or tests of various stages of work product to ensure compliance with client standards. Documents findings in database. Reports findings to different levels of leadership to ensure root cause analysis and corrective action are implemented. Communicates with fellow team members and leadership to assure vigilant adherence to quality published standards and the product the client receives is error-free. Assists leadership in identifying production, material or process improvements to exceed client quality expectations.\nShift: 5:00 pm - 2:00 am\nWhat Part Will You Play:\nBecomes proficient with production and quality standards of a single product (e.g. payment applications, insert, sort, etc.) within a single production segment such as a warehouse, documents or cards. Inspects work in process and finished product to ensure client specific details meet or exceed predetermined standards and Service Level Agreements (SLA) as directed.\nDocuments quantity and quality of work in process/ finished product from a limited sample size (80% of optimum of what a senior level would normally inspect) into a proprietary database, as directed.\nBecomes familiar with root cause analysis of data to determine and/or identify process/operator/equipment failures or client issues. Begins to learn the impartiality expectations of the position and is provided professional constructive criticism\nWhat Are We Looking For in This Role:\nMinimum Qualifications\nHigh School Diploma or Equivalent\nTypically 2 years Relevant Experience Required\nPreferred Qualifications\n4 years of related exp\nWhat Are Our Desired Skills and Capabilities:\nComputer skills - Microsoft Word, PowerPoint, Excel\nVisual - Ability to detect minor shade or color variations\nAttention to detail - Thoroughly check all aspects of work for accuracy, completeness and compliance\nJob Posting Description Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks. Job Complexity - Works on assignments that are routine to semi-routine in nature, requiring limited decision outside of stated processes, but recognizes the need for occasional deviation from accepted practice. Has little or no role in the decision making. Supervision - Normally receives detailed instructions and follows established procedures on all work, requires instructions on all assignments. Works under close supervision\nWhat we offer you:\nAt FIS, you can learn, grow and make an impact in your career. Our benefits include:\nFlexible and creative work environment\n\nInclusive and collaborative atmosphere\n\nProfessional and personal development resources\n\nOpportunities to volunteer and support charities\n\nCompetitive salary and benefits\n\nPrivacy Statement\nFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.\nEEOC Statement\nFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here\nFor positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.\nSourcing Model\nRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.","description_format":"text","description_chars":4751,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-09-18T16:44:27Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.349,"p_room":0.28,"age_days":72,"expected_fill_days":26,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/fis-production-operations-associate-ii-quality-ii-2","json_url":"https://alion.io/job/fis-production-operations-associate-ii-quality-ii-2.json","meta":{"generated_at":"2026-10-31T22:42:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35449,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4808},"rest":"https://alion.io/mcp/rest/get_company?id=4808"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffis-production-operations-associate-ii-quality-ii-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffis-production-operations-associate-ii-quality-ii-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffis-production-operations-associate-ii-quality-ii-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fis-production-operations-associate-ii-quality-ii-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffis-production-operations-associate-ii-quality-ii-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1036918}},{"tool":"search_jobs","arguments":{"company":"fisglobal.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1036918},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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