{"id":327175,"url":"https://alion.io/job/fis-production-operations-associate-iii","title":"Production Operations Associate III","company":{"id":4808,"name":"FIS","domain":"fisglobal.com","url":"https://alion.io/company/fis","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":73,"ghost_share":0.027,"stale_share":0.589,"repost_share":0.055,"time_to_fill_p50_days":26,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":120000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2162},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-10T00:00:00Z","employer_posted_date":"2026-08-10","last_verified_at":"2026-10-31T17:59:53Z","board_verified":true,"closed_at":null,"days_open":82,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":82},"description":"Job Description\nAs the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we would like to ask you: Are you FIS?\nSummary of This Role\nConsults with internal/external customers to plan, schedule, and coordinate production activities to provide an efficient workflow that adheres to internal and external SLA’s adherence. May aid in monitoring and reporting of performance and adherence to client SLA’s. Uses complex models to develop operational capacity and monitors workflow to achieve optimal scheduling of multiple jobs from clients across the entire production process. Forecasts work volume based on prior history and forecasting from clients. Assists in developing pro-forma statements based on existing trends and performance levels. May help develop software tracking databases as needed.\nShift: 1st - Monday - Friday - 8:00 am - 5:00 pm\nWhat Part Will You Play?\nGathers and analyzes information from equipment vendors, card, print, or statement processes to model daily production and forecasts resourcing requirements (optimal machine/equipment utilization);\n\nperforms complex modeling to develop operational capacity.\n\nAttends daily scheduling meetings for their area to determine machine workflow assignments.\n\nAssigns and coordinates schedules by department and machine to minimize Service Level Agreement (SLA) conflicts and optimizes production of multiple jobs from clients across the entire production process.\n\nMonitors internal computer system to determine if work is being processed and on pace to meet client SLA's.\n\nCommunicates situational awareness of all processing jobs status to leadership during the shift and expresses any potential timing concerns and recommend possible solutions.\n\nCompiles, reviews and submits detailed production information to internal and external customers.\n\nCollects and analyzes process for potential client cost savings and/or failure data to determine cause and effect and recommends possible solutions as required.\n\nUtilizes information obtained from various systems to make recommendations regarding staffing, overtime schedules, Service Level Agreement proposals and overall production efficiencies.\n\nWhat Are We Looking For in This Role?\nMinimum Qualifications\nBachelor's Degree\n\nRelevant Experience or Degree in: Business or equivalent or a minimum of 6 years of training and related experience in lieu of degree\n\nTypically Minimum 4 Years Relevant Exp\n\nExperience in work sequencing\n\nPreferred Qualifications\nTypically Minimum 6 Years Relevant Exp\n\nPrefer exposure to Lean/Six Sigma environment\n\nFour years of experience maintaining fast-paced production machinery.\n\nExperience troubleshooting production equipment that uses pneumatic, hydraulic or programmable control systems.\n\nWhat Are Our Desired Skills and Capabilities?\nSkills / Knowledge - A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. This job is the fully qualified, career-oriented, journey-level position.\nJob Complexity - Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.\nSupervision - Normally receives little instruction on day-to-day work, general instructions on new assignments.\nAttention to detail - Logical sequencing of multiple tasks with different constraints to achieve efficient, effective results\nWhat we offer you\nAt FIS, you can learn, grow and make an impact in your career. Our benefits include:\nFlexible and creative work environment\n\nInclusive and collaborative atmosphere\n\nProfessional and personal development resources\n\nOpportunities to volunteer and support charities\n\nCompetitive salary and benefits\n\nPrivacy Statement\nFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.\nEEOC Statement\nFIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here\nFor positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.\nSourcing Model\nRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.","description_format":"text","description_chars":5684,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-09-05T16:58:44Z"}],"visa":[],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.349,"p_room":0.28,"age_days":82,"expected_fill_days":26,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/fis-production-operations-associate-iii","json_url":"https://alion.io/job/fis-production-operations-associate-iii.json","meta":{"generated_at":"2026-10-31T18:48:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29453,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4808},"rest":"https://alion.io/mcp/rest/get_company?id=4808"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffis-production-operations-associate-iii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffis-production-operations-associate-iii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffis-production-operations-associate-iii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fis-production-operations-associate-iii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffis-production-operations-associate-iii"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":327175}},{"tool":"search_jobs","arguments":{"company":"fisglobal.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":327175},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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