{"id":2922136,"url":"https://alion.io/job/fis-systems-operations-administrator-ii","title":"Systems Operations Administrator II","company":{"id":4808,"name":"FIS","domain":"fisglobal.com","url":"https://alion.io/company/fis","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":70,"ghost_share":0,"stale_share":0.557,"repost_share":0.071,"time_to_fill_p50_days":24,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Makati, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":25000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2517},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Unix","optional":false},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-10-20T12:29:18Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T04:24:28Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Innovation isn’t just what we do; it’s how we work. At FIS, you’ll collaborate with talented people across the globe to create solutions that shape the way the world pays, banks and invests. If you’re ready to grow your career while making a meaningful impact, we’d love to meet you.\nRole location: Full onsite - BGC (Client Site) or EcoPlaza Makati (FIS Office)\nSchedule: Shifting/Rotating\nAbout the role\nAs a Systems Operations Analyst, your skills will help keep our technology platforms running smoothly. You’ll support client-facing systems and applications, troubleshoot production issues, resolve processing errors and help maintain reliable operations in a 24x7 environment. This is an opportunity to build your technical skills while supporting technology that plays an important role in financial services.\nYour key responsibilities\nServe as Level 1 support and coordinate with support teams or product owners on troubleshooting, maintenance and related concerns.\nMonitor and manage hardware and software in a 24x7 processing environment to support reliable performance and availability.\nIdentify abnormal processing conditions, investigate issues and take appropriate action to resolve errors in a timely manner.\nPerform batch and report processing and use production control tools and resources to respond to system processing errors.\nPrepare operational checklists, statistical summaries and daily, weekly and month-end reports, while maintaining proactive communication with clients and internal teams.\nWhat you bring\nRequired qualifications\nKnowledge of the financial services industry and mainframe and/or open systems operating environments.\nBasic working knowledge of Unix/Linux commands and the ability to use production control tools to analyze and respond to system processing errors.\nKnowledge of operational procedures, management reporting and management information systems, including experience performing batch and report processing.\nStrong troubleshooting and problem-solving skills, with the ability to recognize abnormal processing conditions and take appropriate action.\nClear verbal and written communication skills for working with both technical and non-technical audiences, and the flexibility to work shifting, rotating and/or graveyard schedules.\nPreferred qualifications\nITIL certification.\nThe impact you’ll make\nAs a Systems Operations Analyst, you’ll help maintain the stability and reliability of systems and applications that support day-to-day operations. Your monitoring, troubleshooting and timely response to processing issues will help keep services running smoothly while supporting effective communication between clients and internal teams.\nWhat we offer you\nReady to build what's next? At FIS, you'll have the opportunity to grow your career, contribute your ideas, and help create technology that powers the global economy. Our benefits include:\nOpportunities to innovate in fintech\nTools for personal and professional growth\nInternal career growth opportunities\nInclusive and diverse work environment\nResources to invest in your community\nPrivacy Statement\nFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.\nSourcing Model\nRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. 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