Billing Analyst

Calling all innovators - find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:

As a Billing Analyst, you will support billing operations by preparing, reviewing, and resolving billing activity that helps ensure accurate invoicing and timely revenue-related processing. You will work with finance, operations, and cross-functional business partners to support account maintenance, issue resolution, and billing accuracy. Your work helps strengthen operational consistency, client satisfaction, and the integrity of the order-to-cash process.

What you'll do:

• Prepare, review, and process billing transactions to support accurate invoicing and timely completion of billing activities.

• Analyze billing data, account details, and transaction records to identify discrepancies and resolve exceptions.

• Support recurring billing cycles, account maintenance, and adjustments in accordance with established procedures and deadlines.

• Partner with finance, operations, and internal business teams to research billing issues and ensure accurate account resolution.

• Maintain billing records, supporting documentation, and transaction details in accordance with internal controls and standard processes.

• Monitor billing activity and reporting to identify trends, reduce errors, and improve process consistency.

• Assist with audit requests, reporting support, and documentation related to billing operations and controls.

• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 2+ years of experience in billing, finance, accounting, order-to-cash, or related business operations supporting invoicing, account maintenance, and transaction processing.

• 2+ years of experience analyzing billing records, resolving discrepancies, and supporting recurring billing cycles or payment-related processes.

• Proficiency with Microsoft Excel including large data sets, Macros, V Look-up, and Pivot tables.

• Experience maintaining documentation and records to support billing accuracy, internal controls, and audit readiness.

• Bachelor's degree or higher in Accounting, Finance, Business, or related field or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience supporting order-to-cash operations in a high-volume business environment (SAP, Oracle or similar)

• Experience working with billing systems, enterprise resource planning systems, or financial platforms.

• Experience partnering with internal teams to resolve billing exceptions and account issues.

• Experience supporting process improvement initiatives within billing or revenue operations.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experience helps you with your overall onboarding experience and leads to stronger productivity.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.

• Paid holidays and generous time away policies.

• No-cost mental health support through Employee Assistance Programs.

• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.

• Eight Employee Resource Groups to foster a collaborative culture and expand your network.

• Unparalleled professional growth with training, development, and internal mobility opportunities.

• Medical, dental, vision, life, and disability insurance options available from day one.

• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.

• Tuition assistance and reimbursement program.

• Paid parental and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Pleasedo not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.