{"id":3219298,"url":"https://alion.io/job/fiserv-data-and-ai-portfolio-director","title":"Data and AI Portfolio, Director","company":{"id":2459,"name":"Fiserv","domain":"fiserv.com","url":"https://alion.io/company/fiserv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":64,"ghost_share":0.031,"stale_share":0.234,"repost_share":0.125,"time_to_fill_p50_days":23,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sunnyvale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":163200,"max":244800,"currency":"USD","period":"year","gross":null,"usd_annual":244800},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"Function Calling","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"LLM","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"RAG","optional":false},{"name":"AWS","optional":true},{"name":"AWS Bedrock","optional":true},{"name":"Azure","optional":true},{"name":"LangChain","optional":true},{"name":"LangGraph","optional":true},{"name":"Model Context Protocol","optional":true},{"name":"OpenAI","optional":true}],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-28T14:07:12Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Calling all innovators - find your future at Fiserv.\nWe're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.\nJob Title\nData and AI Portfolio, DirectorAbout your role:\nAs Director, Data and AI Portfolio, you will own the portfolio that takes our data and AI products from strategy to client value. The portfolio spans 2 arenas for customer facing AI as well as Enterprise AI.\nYou will decide where we invest and sequence delivery across cross-functional teams. You will also partner with go-to-market and solutions teams to turn pilots into production deployments that clients adopt, pay for and renew. On our most strategic AI engagements, you will be a trusted counterpart to client and partner executives.\nWhat you’ll do:\nOwn the data and AI portfolio across product, engineering, and go-to-market teams. Decide what we fund, sequence, and stop, based on client value, revenue potential, platform leverage, and risk.\nRun a stage-gated pilot-to-production model for Customer and Enterprise AI use cases. Each gate has clear exit criteria on accuracy, adoption, unit economics and risk sign-off.\nPartner with Product Management and architecture to shape a reusable platform roadmap covering models, retrieval, agent orchestration, evaluation, and guardrails, so each new use case ships faster than the last.\nPartner with go-to-market and solutions teams on launch readiness, packaging and pricing inputs, deal support, and sales enablement, so what we build is sellable and supportable at scale.\nServe as the executive delivery lead for strategic client and partner engagements. Run steering committees, set expectations, manage escalations, and turn executive feedback into portfolio decisions.\nManage delivery dependencies with model and cloud partners, including roadmap alignment, commercial constraints, and third-party risk.\nMake responsible AI a delivery standard, in partnership with Risk, Compliance and Legal. Every release includes evaluation, human-in-the-loop design, model risk documentation, and compliance review.\nReport portfolio performance to senior leadership with a consistent scorecard covering value delivered, adoption, cost to serve, delivery predictability and risk.\nBuild and lead a high-performing team of portfolio managers and product owners, and raise the bar on AI product ownership across the organization.\nExperience you’ll need to have:\n10+ years in product delivery, portfolio, or program leadership. This includes 4+ years leading data or AI portfolios where you owned prioritization and investment trade-offs, not just execution.\nA proven track record of taking LLM-based products or AI agents from pilot to production at enterprise scale, with measurable outcomes in adoption, cost reduction, or revenue.\nFluency in how LLM applications are built and run, including: You can challenge an architecture and a business case with equal confidence in areas includingretrieval-augmented generation (RAG), model and prompt strategy, tool use and agent orchestration, evaluation, and guardrails.\nDelivery experience across both Customer AI scenarios and Enterprise AI scenarios.\nDemonstrated partnership with go-to-market and solutions teams, including supporting deals, client pilots and launches for AI or data products.\nBachelor’s degree or higher in Business Administration, Computer Science, Engineering, Data Science or a related field, or an equivalent combination of education or experience.\nExperience that would be great to have:\nExperience delivering AI in banking, payments or financial services, including model risk management, third-party risk, and data privacy requirements.\nExperience with enterprise AI platforms such as OpenAI, AWS Bedrock, Azure and with agent frameworks and protocols such as LangGraph or Model Context Protocol (MCP).\nExperience defining AI product unit economics, including inference cost, cost to serve and pricing inputs.\nSalary Range\n$163,200.00 - $244,800.00These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ.\nIt is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.\nFor incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.Thank you for considering employment with Fiserv. Please:\nApply using your legal name\nComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).\nOur commitment to Equal Opportunity:\nFiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.\nIf you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.\nNote to agencies:\nFiserv does not accept resume submissions from agencies outside of existing agreements. Pleasedo not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.\nWarning about fake job posts:\nPlease be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. 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