{"id":2843221,"url":"https://alion.io/job/fiserv-dna-ps-implementation-support-manager-advisory","title":"DNA PS Implementation Support Manager, Advisory","company":{"id":2459,"name":"Fiserv","domain":"fiserv.com","url":"https://alion.io/company/fiserv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":93,"ghost_share":0.022,"stale_share":0.065,"repost_share":0.172,"time_to_fill_p50_days":22,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lincoln, United States","Milwaukee, United States","Omaha, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":144000,"currency":"USD","period":"year","gross":null,"usd_annual":144000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-19T23:53:35Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Calling all innovators - find your future at Fiserv.\nWe're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.\nJob Title\nDNA PS Implementation Support Manager, AdvisoryAbout your role:\nAs a DNA PS Implementation Support Manager, Advisory, you will support lending implementations for DNA core processing and related professional services engagements. You will work with clients, internal implementation teams, and product stakeholders to configure solutions, guide readiness activities, and support successful conversions. This role helps clients adopt DNA workflows, maintain data integrity, and prepare to manage their environment independently.\nWhat you'll do:\nConfigure and implement DNA core processing functionality for lending and related client workflows.\nEvaluate client readiness for conversion activities and document implementation decisions, requirements, and action items.\nSupport client training, workflow assessments, and system setup to align operational processes with DNA capabilities.\nMap financial transactions to the general ledger using DNA tools and support institution parameter and system setting configuration.\nTest new DNA product functionality, validate custom configurations, and support client testing for applicable custom code.\nDiagnose implementation issues, recommend corrective actions, and resolve assigned service cases while escalating complex issues as needed.\nProvide pre-conversion remote and on-site support to help maintain data integrity, including support for applicable third-party interfaces.\nResponsibilities listed are not intended to be all-inclusive and may be modified as necessary.\nExperience you'll need to have:\n4+ years of experience implementing core banking, lending, or financial services technology solutions in a banking, credit union, or professional services environment.\n4+ years of experience working with DNA core processing, other core implementation platforms, or comparable account processing systems.\n4+ years of experience supporting client-facing implementation, training, workflow analysis, or conversion activities with internal and external stakeholders.\nExperience using Microsoft Office tools to document requirements, track implementation activities, and communicate project status.\nExperience analyzing business processes, identifying system configuration needs, and recommending measurable solutions to operational issues.\nExperience with lending operations in areas such as consumer lending, commercial lending, mortgage servicing, investor or participation lending, or back-office processing.\nAssociate's degree or higher in business, finance, information systems, or a related field, or equivalent combination of education, related experience and/or military experience.\nExperience that would be great to have:\nExperience with Structured Query Language (SQL) for data review, validation, or troubleshooting.\nExperience supporting bank or credit union conversion projects.\nExperience assisting clients with business specifications for custom processes.\nExperience with DNA general ledger mapping and financial workflow design.\nHow you'll work:\nThis role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.\nThis role requires use of a computer and audio equipment.\nTravel: This role require frequent travel (25%+). Approximately 60% travel off-site or to other office locations is expected.\nSponsorship:\nYou must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.\nBenefits at Fiserv:\nFuel Your Life program to support your physical, financial, social, and emotional well-being.\nPaid holidays and generous time away policies.\nNo-cost mental health support through Employee Assistance Programs.\nLiving Proof program to recognize your peers’ extra effort with points redeemable for rewards.\nEight Employee Resource Groups to foster a collaborative culture and expand your network.\nUnparalleled professional growth with training, development, and internal mobility opportunities.\nMedical, dental, vision, life, and disability insurance options available from day one.\nRetirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.\nTuition assistance and reimbursement program.\nPaid parental and military leave.\nSalary Range\n$90,000.00 - $144,000.00These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.\nIt is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.\nThis position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.Thank you for considering employment with Fiserv. Please:\nApply using your legal name\nComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).\nOur commitment to Equal Opportunity:\nFiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.\nIf you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.\nNote to agencies:\nFiserv does not accept resume submissions from agencies outside of existing agreements. Pleasedo not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.\nWarning about fake job posts:\nPlease be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. 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