Inside Sales - Clover Capital | French Bilingual

Calling all innovators - find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Job Description *

About your role:

Clover from Fiserv helps small and medium-sized businesses simplify operations through payments, point-of-sale technology, and value-added services. This role supports the Clover Capital team by helping existing merchants access financing solutions that convert future card sales into working capital. You will focus on inside sales activity that drives revenue growth, expands adoption of Clover Capital, and strengthens merchant relationships through inbound and outbound engagement.

What you’ll do:

• Drive revenue growth by cross-selling Clover Capital to existing merchant accounts through inbound and outbound sales activity.
• Use a consultative sales process to identify merchant financing needs and position appropriate working capital solutions.
• Generate, qualify, and convert leads from marketing programs, account activity, and referral channels.
• Manage a pipeline of sales opportunities through the full sales cycle, including outreach, follow-up, proposal discussion, negotiation, and close.
• Build and maintain relationships with referral partners and existing merchants to support repeat business and ongoing revenue generation.
• Maintain accurate pipeline, activity, and opportunity records in CRM and sales systems.
• Support monthly and annual sales targets through consistent prospecting, follow-up, and closing activity.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you’ll need to have:

• 2+ years of experience in inside sales, telesales, or call center sales environments using outbound and inbound prospecting.
• 3+ years of experience in pipeline management, lead qualification, and sales cycle management using CRM platforms such as Salesforce.
• 2+ years of experience in consultative selling, pricing discussions, and contract term negotiation.
• 2+ years of experience in sales performance reporting, activity tracking, and opportunity management.

Experience that would be great to have:

• Bilingual proficiency in English and French is required; proficiency in additional languages commonly spoken in Canada, such as Mandarin, Cantonese, or Urdu is considered an asset.
• Post-secondary education in business, sales, finance, or a related field.
• Experience selling cash advance, working capital, or other SMB financing solutions.
• Experience using Salesforce, dialer platforms, and lead management tools in a high-volume sales environment.
• Experience supporting referral partner channels or indirect sales programs.
• Experience handling regulated financial product disclosures and documentation requirements.

How you’ll work:

• This role is on-site Monday through Thursday. (The team works from home on Fridays) Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires the use of a computer and audio equipment.

Sponsorship:

• Applicants must be legally authorized to work in Canada to be considered for this position. The company is not offering visa or work permit support. Only candidates who are Canadian citizens, permanent residents or who hold a valid open work permit will be considered for this role.

Benefits at Fiserv:

• RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP)
• Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program
• No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members
• Recognition through Living Proof, with points redeemable for merchandise and gift cards
• Eight Employee Resource Groups to build connection and inclusion
• Fuel Your Life wellness program with activities and rewards to support total well-being
• Comprehensive extended health care and vision benefits, plus dental coverage
• Company-paid Basic Life and AD&D, with optional life and AD&D coverage available
• Company-paid Short-Term Disability and Long-Term Disability income protection
• Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits

Salary Range:

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.