{"id":3221929,"url":"https://alion.io/job/fiserv-relationship-management-fellow-i","title":"Relationship Management Fellow I","company":{"id":2459,"name":"Fiserv","domain":"fiserv.com","url":"https://alion.io/company/fiserv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":91,"open_postings":63,"ghost_share":0.048,"stale_share":0.159,"repost_share":0.143,"time_to_fill_p50_days":23,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Sales","role_family":"Sales","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":133100,"max":283300,"currency":"USD","period":"year","gross":null,"usd_annual":283300},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-27T00:37:15Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Calling all innovators - find your future at Fiserv.\nWe're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.\nJob Title\nRelationship Management Fellow IAbout your role:\nAs a Relationship Management Fellow I, you own a portfolio of strategic, enterprise-level client relationships and serve as the primary point of accountability for revenue growth, retention, and satisfaction across the full Fiserv solutions portfolio. You work directly with C-suite and senior executives at client organizations, coordinate with internal Fiserv business units to structure large bundled technology deals, and take direction from Enterprise Relationship Managers on account strategy. The relationships you build and the account plans you execute directly shape how clients experience and expand their partnership with Fiserv.\nWhat you'll do:\nOwn a portfolio of strategic, pan-Fiserv client relationships at the C-suite level, serving as the primary point of accountability for revenue growth, retention, and client satisfaction across all Fiserv solutions.\nBuild and execute account plans that expand the Fiserv solution footprint within each assigned client, grow wallet share, and advance joint pipeline with internal Business Units.\nStructure and negotiate large bundled technology deals by coordinating across Fiserv Business Units, aligning solutions to client needs, and closing agreements that meet financial targets.\nAssess account health across your assigned portfolio within the first 90 days by establishing C-level relationships, identifying risks and opportunities, and documenting findings in a prioritized account review.\nMonitor market trends, competitive activity, and client-side mergers and acquisitions (M&A) to anticipate changes in client needs and position Fiserv solutions proactively.\nForecast pipeline and financial outcomes accurately, tracking progress against revenue targets, client retention metrics, Client Health Survey results, and Net Promoter Score (NPS) commitments.\nTranslate complex, multi-solution Fiserv capabilities into clear business cases that resonate with senior client executives and drive purchase decisions.\nResponsibilities listed are not intended to be all-inclusive and may be modified as necessary.\nExperience you'll need to have:\n12+ years of experience in financial services or banking, including strategic account management and revenue growth for enterprise clients.\n12+ years of experience structuring large bundled technology deals, managing profit and loss (P&L), and driving delivery, sales, and account management outcomes in a large matrixed technology product or services organization.\nExperience managing C-suite client relationships to develop strategic account plans and expand solution footprint.\nExperience structuring and negotiating large bundled technology deals to meet revenue targets and retain clients.\nExperience analyzing market trends and competitive dynamics to identify pipeline opportunities and forecast financial outcomes.\nBachelor's degree or higher in Business, Finance, Technology, or related field or equivalent combination of education, related experience and/or military experience.\nExperience that would be great to have:\nExperience in financial services or banking at a depth that includes regulatory, credit, or payments domain knowledge beyond general technology services.\nExperience with graduate-level business education applied to strategic planning, financial modeling, or executive communication in a client-facing role.\nFamiliarity with enterprise account planning methodologies used in large matrixed technology or financial services organizations.\nExperience in a role that required learning and positioning a broad portfolio of integrated technology solutions to financial institution clients.\nTravel:\nThis role requires frequent travel (25%+).\nSponsorship:\nYou must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.\nBenefits at Fiserv:\nFuel Your Life program to support your physical, financial, social, and emotional well-being.\nPaid holidays and generous time away policies.\nNo-cost mental health support through Employee Assistance Programs.\nLiving Proof program to recognize your peers’ extra effort with points redeemable for rewards.\nEight Employee Resource Groups to foster a collaborative culture and expand your network.\nUnparalleled professional growth with training, development, and internal mobility opportunities.\nMedical, dental, vision, life, and disability insurance options available from day one.\nRetirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.\nTuition assistance and reimbursement program.\nPaid parental and military leave.\nSalary Range\n$133,100.00 - $283,300.00These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.\nIt is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.\nFor commission eligible employees, the successful candidate is eligible to earn commissions pursuant to the terms of the applicable Fiserv Sales Compensation Plan.Thank you for considering employment with Fiserv. Please:\nApply using your legal name\nComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).\nOur commitment to Equal Opportunity:\nFiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.\nIf you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.\nNote to agencies:\nFiserv does not accept resume submissions from agencies outside of existing agreements. Pleasedo not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.\nWarning about fake job posts:\nPlease be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.","description_format":"text","description_chars":7323,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Financial Software & Embedded Finance","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-25T03:42:30Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.896,"p_room":1,"age_days":5,"expected_fill_days":23,"reasons":["conf:5","velocity","win:early","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":283300,"is_top_pay":true},"html_url":"https://alion.io/job/fiserv-relationship-management-fellow-i","json_url":"https://alion.io/job/fiserv-relationship-management-fellow-i.json","meta":{"generated_at":"2026-10-27T07:26:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8052,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2459},"rest":"https://alion.io/mcp/rest/get_company?id=2459"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffiserv-relationship-management-fellow-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffiserv-relationship-management-fellow-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffiserv-relationship-management-fellow-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fiserv-relationship-management-fellow-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffiserv-relationship-management-fellow-i"}]}