{"id":80170,"url":"https://alion.io/job/fiserv-senior-business-analyst-2","title":"Senior Business Analyst","company":{"id":2459,"name":"Fiserv","domain":"fiserv.com","url":"https://alion.io/company/fiserv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":66,"ghost_share":0.106,"stale_share":0.273,"repost_share":0.197,"time_to_fill_p50_days":23,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milan, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":60300,"max":null,"currency":"EUR","period":"year","gross":null,"usd_annual":68753},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-19T00:00:00Z","employer_posted_date":"2026-08-19","last_verified_at":"2026-11-04T07:05:49Z","board_verified":true,"closed_at":null,"days_open":77,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":77},"description":"Calling all innovators - find your future at Fiserv.\nWe’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.\nJob Title\nSenior Business AnalystAbout your role:\nYou will play a crucial role in leading requirements discussions with clients and finalizing business needs from merchant acquiring banks or financial institutions. This role, based in our Milan office, is vital in ensuring successful delivery of comprehensive solution documents and facilitating strong relationships with internal stakeholders and third parties.\nThe Business Analyst, Merchant Solutions, is responsible for working closely with clients, product teams, technology teams, and third-party partners to gather, analyze, and document business requirements for merchant acquiring and payment solutions. The role serves as a bridge between business stakeholders and delivery teams, ensuring client requirements are translated into scalable, efficient, and compliant payment solutions.\nThis position requires strong expertise in merchant acquiring, payment processing, card schemes, payment gateways, switching, settlement, reconciliation, and related value-added services\nWhat You’ll Do:\nDraft end-to-end merchant acquiring solutions for banks or financial institutions.\n\nGather requirements, identify appropriate solutions, and ensure successful implementation of merchant solutions\n\nIdentify, analyze, research, and resolve functional queries from internal teams and third parties\n\nEnsure the prompt resolution of moderate to complex queries from internal teams and external partners\n\nInteract and communicate effectively with various internal departments\n\nUtilize knowledge of acquiring solutions, platforms, systems, and technical expertise\n\nAct as a consultant, understanding system parameters and options\n\nIdentify systemic and business-impacting trends and escalate through proper leadership channels\n\nExperience you’ll need to have:\nExtensive SME Functional knowledge in Merchant Acquiring Solutions covering payment gateway, authorization switches, scheme clearing & settlements, merchant pricing, interchange and scheme fees, financial reconciliations\n\nFluent in Italian & English\n\nPrior experience working within the payments industry\n\nSalary starting at €60,300 - negotiable depending on experience\nThank you for considering employment with Fiserv. Please:\nApply using your legal name\nComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).\nOur commitment to Diversity and Inclusion:\nFiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.\nNote to agencies:\nFiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.\nWarning about fake job posts:\nPlease be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.","description_format":"text","description_chars":3827,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Italian","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Financial Software & Embedded Finance","Payment Processing & Gateways","Smartphones"],"lifecycle":[{"event":"open","at":"2026-08-19T00:00:00Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.636,"p_room":0.28,"age_days":77,"expected_fill_days":23,"reasons":["conf:5","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":68753,"is_top_pay":false},"html_url":"https://alion.io/job/fiserv-senior-business-analyst-2","json_url":"https://alion.io/job/fiserv-senior-business-analyst-2.json","meta":{"generated_at":"2026-11-04T08:21:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13027,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2459},"rest":"https://alion.io/mcp/rest/get_company?id=2459"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffiserv-senior-business-analyst-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffiserv-senior-business-analyst-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffiserv-senior-business-analyst-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fiserv-senior-business-analyst-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffiserv-senior-business-analyst-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":80170}},{"tool":"search_jobs","arguments":{"company":"fiserv.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":80170},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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