Sr Product Manager

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Senior Product Manager do at Fiserv?

As a Senior Product Manager at Fiserv, you will be responsible forenhancing the end-to-end merchant experience to deliver innovative card products that seamlessly integrate into the Clover and Fiservmerchant ecosystem. The Financial Services team is responsible forimproving merchant’s financial health: We create integrated branded credit card and payment solutionsand build tools to help merchants manage their cashflow.

You will be responsibleforbringingintegrated productsto market, including coordinating with marketing and sales to drive adoption and customer successaroadmap with clear requirements, prioritizing enhancements, and delivering quality updates to reshape the end-to-end merchant experience on Clover.

What you will do:

• Be responsible forenhancing the end-to-end merchant experience for SMB Financial merchant experience products across multiple platforms (device, web and mobile) to drive deeper engagement throughout the merchant lifecycle

• Drive product development life cycle from concept, design, testing, and production deployment, and product commercialization, including all improvements ofroad map and statement of direction development.

• Conduct market research and competitive product analysis; gather and analyze user feedback; and measure and track the performance

• Create a narrative that can clearly articulate the problem statement, hypothesis, and expected outcomes, against key metrics, for your product area

• Partner with Design, Engineering, Product Marketing, Merchant solutionsand Data Science to scope and execute on enhancements and integrations for key initiatives forboth near and long termhorizon projects

• Partner with Product Marketing and Customer Support to executego-to-market strategy for key initiatives

What you need to have:

• 8+ yearsof work experience in Product Management roles working with Engineers, Design, and Product Marketing preferablyin B2B SaaS or e-commerce, orbranded credit card or commercial card space

• Bachelor’s degree or higher in related field or equivalent work experience

• Experience bringing integrated products to market, including coordinating with marketing and sales to drive adoption and customer success

• Proven track recordof delivering successful card payment products or featuresandthird-party integrations

• Experience across Web, Android, and iOS products

• Significant experiencein managing the product development lifecycle and working in an agile environment

• Proven track recordof using data to influence requirements, designand implementation

• Strong understanding of APIs, webhooks, and their documentation

• Ability to work closely with engineering teams to scope and deliver technical solutions

• Experience collaborating with external partners, including negotiating priorities, aligning on roadmaps, and driving successful outcomes that drive revenue

What nice to have:

• Has a track recordas an outstanding problem-solver and strategic thinker

• Is a passionate self-starter, decisive and able to move with speed to implement ideas

• Demonstrates an ability to be extremely organized, with the ability to manage multiple complex projects at once

• Experience launching and scaling branded credit card or commercial card products

How you’ll work:

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. This role requires use of a computer and audio equipment.

Visa Sponsorship

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Pleasedo not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.