Technical Quality Assurance - Sr Professional I

Calling all innovators - find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:

You will support quality assurance for electronic billing, payment and banking products from Fiserv. You will work with product, development, business analysis and Quality Assurance teams to validate product functionality, improve automated test coverage and support reliable releases for financial institution and business clients.

What you'll do:

• Develop test plans, use cases and test scenarios based on business requirements, functional requirements and release scope.
• Execute manual and automated tests for new features, product changes and existing application functionality.
• Build and maintain automated test scripts using C# .NET and existing automation frameworks.
• Write and run database queries to validate data, troubleshoot defects and confirm expected application behavior.
• Document, report and track defects through resolution using test management and defect tracking tools.
• Evaluate automation framework changes and recommend updates that improve test coverage, maintainability or execution efficiency.
• Collaborate with development, Quality Assurance, business analysis and partner teams across India and the US to support iterative product releases.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 4+ years of experience in software quality assurance testing for web, application or financial technology products.
• 4+ years of experience creating test plans, test cases, use cases and test scenarios from business and functional requirements.
• 4+ years of experience developing or supporting automated test solutions using C# .NET or a similar object-oriented programming language.
• 4+ years of experience writing Structured Query Language queries to validate application data and troubleshoot testing results.
• 4+ years of experience using test management and defect tracking tools to document test execution, report defects and track resolution.
• 4+ years of experience communicating test status, risks and defects to technical and nontechnical stakeholders.
• Bachelor’s degree or higher in Computer Science, Information Technology or a related field, or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience with banking, bill payment or electronic billing products.
• Experience applying Agile testing practices within iterative software delivery.
• Experience using command-line functions in UNIX and Windows environments.
• Experience with Python, VBScript, Ruby, AutoHotKey, Microsoft Office, SharePoint or Skype.

How you'll work:

• This role requires use of a computer and audio equipment.

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Pleasedo not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.