VP, Enterprise Data Governance & Business Value

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:

As a VP, Enterprise Data Governance & Business Value, you will lead enterprise data governance and business value realization across Fiserv, establishing trusted, governed and business-ready data for customer, business, regulatory, operational and AI outcomes. You will partner with clients, business leaders, operations, risk, compliance, product and technology teams to improve data trust, resolve high-impact data issues and connect data investments to measurable enterprise value.

What you'll do:

• Define and execute the enterprise data governance strategy, operating model, standards and decision rights across data ownership, stewardship, business definitions, metadata, lineage and critical data elements.
• Lead enterprise programs for data quality, metadata management, lineage, cataloging and data transparency to improve trust, discoverability and reuse of enterprise data.
• Establish data quality frameworks, key performance indicators and executive scorecards that measure data health, ownership, remediation effectiveness, adoption and business value.
• Oversee significant customer-impacting data issues by leading root-cause governance, remediation oversight, escalation, closure validation and recurrence prevention.
• Partner with Risk, Compliance, Legal, Privacy, Audit and Security teams to support auditability, privacy, regulatory reporting, operational resilience and responsible AI governance.
• Lead governance councils and executive forums that drive cross-functional alignment, accountability, prioritization and issue resolution across business and technology stakeholders.
• Manage, develop and mentor globally distributed data governance teams while building accountable operating models, succession plans and inclusive team practices.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 15+ years of experience in enterprise data management, data governance, data quality, metadata management, regulatory reporting, data risk, analytics governance or enterprise data strategy in a large enterprise environment.
• 12+ years of experience managing and developing teams responsible for enterprise-scale programs, globally distributed delivery and cross-functional transformation.
• 12+ years of experience establishing or modernizing data governance and data management capabilities in a complex, regulated enterprise.
• 12+ years of experience leading customer, operational, regulatory or business data issue resolution across multiple organizational and technology stakeholders.
• 12+ years of experience using governance practices for data ownership, stewardship, issue management, remediation, data quality controls, metadata, lineage and executive reporting.
• 12+ years of experience partnering with executive leaders across business, product, operations, risk, compliance, legal, audit and technology organizations.
• Bachelor’s degree or higher in Business Administration, Information Management, Computer Science, Data Analytics or related field or equivalent combination of education, related experience and/or military experience.

Experience that would be great to have:

• Experience in financial services, payments, banking, insurance or another regulated industry.
• Experience with data governance and metadata platforms such as Collibra, Alation, Informatica, Microsoft Purview, BigID or equivalent technologies.
• Experience with modern cloud data environments such as Snowflake, Databricks, Microsoft Fabric, Amazon Web Services, Microsoft Azure, Google Cloud or comparable technologies.
• Familiarity with AI and machine-learning data governance, including data provenance, grounding, lineage, access controls, evaluation, explainability and human oversight.

How you'll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires use of a computer and audio equipment.

Travel:

• This role requires occasional travel (up to 10%).

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Pleasedo not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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