{"id":552403,"url":"https://alion.io/job/fisherpaykel-dispatch-coordinator","title":"Dispatch Coordinator - Costa Mesa","company":{"id":450530,"name":"Fisher & Paykel","domain":"fisherpaykel.com","url":"https://alion.io/company/fisherpaykel-2","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":95,"open_postings":5,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Costa Mesa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":23,"max":28,"currency":"USD","period":"hour","gross":null,"usd_annual":56000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-07-16T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-13T18:35:43Z","board_verified":true,"closed_at":null,"days_open":90,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":90},"description":"The Role\nAt Fisher & Paykel, we create moments of delight together in the heart of the home. As a Logistics Coordinator, you'll play a critical role in ensuring products move efficiently through our supply chain while delivering an exceptional experience for our customers.\nThis is a role based in Costa Mesa with hybrid schedule 3 days in the office and 2 days working from home.\nIn this role, you'll coordinate inbound and outbound shipments, manage delivery schedules, monitor freight movements, and collaborate with carriers, warehouses, customer service teams, and sales partners to ensure products arrive on time and service expectations are met. You'll be a key contributor to optimizing freight costs, resolving transportation challenges, and maintaining seamless communication across the business.\nSuccess in this role requires strong organizational skills, attention to detail, and the ability to balance multiple priorities in a fast-paced logistics environment.\nYou Will\nDelivery Scheduling & Customer Service\nCoordinate and schedule outbound customer deliveries, inbound shipments, and inter-site transfers to meet customer requirements and requested delivery dates.\n\nMonitor shipment activity and proactively identify and resolve service or scheduling issues.\n\nCommunicate delivery updates and service impacts to customers, carriers, and internal stakeholders.\n\nEnsure customer delivery requirements and service agreements are consistently met.\n\nMaintain accurate shipment and scheduling information within JD Edwards ERP.\n\nDispatch & Transportation Management\nBuild and optimize shipment loads and transportation routes to maximize freight efficiency.\n\nGenerate warehouse pick lists and dispatch documentation through JD Edwards.\n\nCoordinate with carriers and distribution centers to ensure timely shipment execution.\n\nEscalate transportation delays, service disruptions, and delivery risks to leadership when appropriate.\n\nSupport daily invoicing and order processing activities to ensure shipment accuracy.\n\nReporting & Continuous Improvement\nCompile and maintain logistics performance metrics and dispatch reporting.\n\nMonitor carrier and warehouse performance against key service indicators.\n\nIdentify opportunities to improve processes, reduce costs, and enhance customer service outcomes.\n\nSupport the development and maintenance of standard operating procedures and logistics documentation.\n\nAct as a brand ambassador in all interactions with customers, carriers, and business partners.\n\nHealth, Safety & Compliance\nFollow all company health, safety, and environmental policies and procedures.\n\nReport hazards, near misses, incidents, and inventory-related safety concerns promptly.\n\nParticipate in safety initiatives, training, and continuous improvement activities.\n\nContribute to maintaining a safe and compliant workplace environment.\n\nYou Have\n2-4 years of experience in logistics, transportation coordination, dispatch, or supply chain operations.\n\nExperience working with ERP systems, preferably JD Edwards or Oracle.\n\nExperience coordinating freight carriers, transportation schedules, and customer deliveries.\n\nBackground in customer service within a logistics or distribution environment preferred.\n\nStrong organizational and prioritization abilities.\n\nExcellent verbal and written communication skills.\n\nAbility to manage multiple priorities and meet deadlines in a fast-paced environment.\n\nKnowledge of transportation routing, load planning, and freight management processes.\n\nIntermediate to advanced Microsoft Excel skills.\n\nStrong problem-solving and analytical capabilities.\n\nAbility to build effective relationships with internal and external stakeholders.\n\nOur Benefits At a Glance\nIn addition to providing competitive medical, dental vision, life, and disability insurance, we offer:\n401K with company match\n\nPaid Vacation/Time Off: We believe that your time off is important, which is why all US employees are offered generous time away. Hourly roles accrue 20 days of paid vacation starting year 1 and exempt roles are eligible for our TAYN policy. We also offer 12 company holidays per year.\n\nParental Leave: Becoming a new parent is a full-time job. Our new policy offers all primary caregivers 26 weeks' paid leave for the primary caregiver, a flexible return to work with reduced hours at full pay, as well as four weeks of paid leave for partners to spend time with their growing families.\n\nWellness Initiatives such as our Fuel Up Fridays, a company-paid subscription to Calm, No-Meeting Fridays, and personalized healthcare support for your wellness journey.\n\nExclusive Employee discounts on all F&P products\n\nPet Perks\n\nLeadership and Career Development programs\n\nRole-specific Company Bonus\n\nThe base salary range for this position is $23.84 - $28.00/hr. This range is a guideline and may not reflect your exact offer. Factors considered when extending an offer include (but are not limited to) education, experience, relevant skills, internal equity, and alignment with market data.\nFisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.","description_format":"text","description_chars":5298,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Home Appliances"],"lifecycle":[{"event":"open","at":"2026-09-08T17:09:32Z"},{"event":"close","at":"2026-10-10T23:13:25Z"},{"event":"reopen","at":"2026-10-13T13:44:49Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.465,"p_room":0.36,"age_days":90,"expected_fill_days":47,"reasons":["conf:11","win:tail","crowd:junior"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":56000,"is_top_pay":true},"html_url":"https://alion.io/job/fisherpaykel-dispatch-coordinator","json_url":"https://alion.io/job/fisherpaykel-dispatch-coordinator.json","meta":{"generated_at":"2026-10-14T09:43:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10937,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":450530},"rest":"https://alion.io/mcp/rest/get_company?id=450530"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffisherpaykel-dispatch-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffisherpaykel-dispatch-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffisherpaykel-dispatch-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fisherpaykel-dispatch-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffisherpaykel-dispatch-coordinator"}]}