{"id":2745191,"url":"https://alion.io/job/fishwife-ecommerce-operations-manager","title":"Ecommerce Operations Manager","company":{"id":2466043,"name":"Fishwife","domain":"eatfishwife.com","url":"https://alion.io/company/eatfishwife","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":83000,"max_usd":193000,"period":"year","method":"role_country_seniority_unknown","sample_n":12232},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Notion","optional":false}],"status":"live","first_seen_at":"2026-10-16T22:11:35Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-21T06:33:09Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"ECOMMERCE OPERATIONS MANAGER\nABOUT FISHWIFE\nFishwife is a woman-founded and led food company aiming to make ethically-sourced, premium, and delicious tinned seafood a staple in every cupboard. We source from responsibly managed fisheries and aquaculture farms to bring the vibrance of conservas culture to the North American table. We launched in December 2020 and have been feature by publications like The New York Times, Bon Appetit, Forbes, Vogue, LA Times, INSIDER, and many more.\nPOSITION OVERVIEW\nFishwife's e-commerce business, across Shopify and Amazon, is one of our fastest-growing channels and one of the most operationally complex. Every month brings new launches, gift sets, bundles, and non-fish items, and each one depends on an accurate listing, a reliable forecast, and inventory that lands on time. The Ecommerce Operations Manager owns that engine end to end: you will turn Marketing's revenue goals into a SKU-level demand plan, keep our Shopify and Amazon catalogs accurate, and run the launch process that takes every new item from idea to ready-to-ship on schedule.\nThis is a manager-level role for a strategic operator who is as comfortable building a forecast as driving a cross-functional launch plan. You will be the bridge between Marketing and Operations, bringing the planning and operations experience that turns marketing plans into executable supply plans and holding partners on both teams to their dates. You'll work daily with Growth, Brand, Procurement, Demand Planning, and the broader Operations team.\nThis role reports to the Head of Marketing, with a dotted line to Operations. It is an individual-contributor role.\nKEY RESPONSIBILITIES \nEcommerce demand planning and S&OP\nOwn the D2C and Amazon demand plan: translate Marketing's monthly revenue goals and media plans into a SKU-level unit forecast, including component demand for bundles and kits\nOwn forecast accuracy, and run the monthly ecommerce S&OP retro: compare actuals to plan, diagnose the variances, and fix the method behind them\nDeliver the ecommerce forecast to the Demand Planning Manager as the D2C input to the company's omnichannel demand plan\nFlag demand shifts early (promotions, virality, softening trends) so Operations can react before supply is at risk\nPlatform and catalog management\nOwn product and variant setup in Shopify, including bundles and gift sets, so every listing is accurate, live on time, and tied to the right SKU\nBuild and manage Fishwife's Amazon catalog in Seller Central, keeping listings, ASINs, and SKU mappings accurate as the portfolio grows\nPartner with Operations, who create SKU codes in our ERP, to keep Shopify, Amazon, Cin7, and our 3PL aligned\nKeep data clean and trustworthy across Shopify, Amazon, the ERP, and their integrations\nLaunch and project management\nOwn the ecommerce launch process for every new item, including non-fish products: map each step, set the timeline, assign owners, and hold every team to its deadlines\nPlan new items end to end across D2C and Amazon, including compositions, component and packaging requirements, kitting requests, and item setup\nOwn merch and packaging demand and timelines, giving Procurement the quantities and need-by dates it needs to place orders and keep items from running out\nEnter and track kitting work orders with our 3PL, and confirm inventory lands ahead of every launch date\nInventory health and allocation\nKeep bundles and kits in stock, and reconfigure them when a component is at risk\nWhen an item is at risk of a stockout or goes out of stock, work with Operations to identify substitutes and plan the transition across listings, bundles, and marketing\nProtect wholesale inventory by managing D2C on-site availability, and represent ecommerce in the weekly inventory allocation call\nReporting, systems, and cadence\nBuild and own D2C and Amazon dashboards covering forecast versus actuals, inventory health, and launch readiness, giving leadership a clear view of performance over time\nMaintain the e-commerce and martech tool register and renewal calendar, and bring renew-or-cut recommendations to leadership\nRun the operating cadence for the marketing team, including agendas, decisions, and action tracking across standing meetings, so commitments turn into results\nAutomate recurring manual work wherever possible\nREQUIREMENTS\n4 to 6 years in e-commerce operations, demand planning, or supply planning, ideally at a CPG or DTC brand, with hands-on operations or planning experience in at least one prior role\nA strategic thinker who sets priorities, anticipates downstream effects, and can explain the reasoning behind a plan to both Marketing and Operations\nAn experienced forecaster who has turned marketing plans into SKU-level demand and measured accuracy against actuals\nA proven project manager who has run cross-functional launches and keeps many threads moving without dropping details\nHands-on with Shopify product setup; Amazon Seller Central catalog management strongly preferred\nFluent with inventory concepts: availability, allocation, safety stock, kitting, and BOMs\nSpreadsheet-fluent and comfortable building a model from scratch; ERP experience a plus (Cin7 preferred)\nDetail-oriented, with a habit of automating anything done manually more than twice\nEnergized by being the connective tissue between Marketing and Operations in a fast-moving, high-growth environment\nKEY TOOLS & SYSTEMS\nShopify, Amazon Seller Central, Cin7 (ERP), Modus, WMS / 3PL portal, SPS Commerce (EDI), Notion, Google Sheets\nFISHWIFE VALUES\nAt Fishwife, our four core values shape both our daily actions and our long-term vision. We aim to build a delightful world with intention and creativity, constantly surprising and inspiring our community. We are committed to being fantastic partners to everyone we work with-inside and outside the company. We embrace autonomy, trust, and proactivity, empowering each team member to think and act like an owner. And through it all, we move like water -navigating change with resilience, adaptability, and grace.\nCOMPENSATION\nWe offer a competitive salary package, strong health benefits, and an unlimited vacation policy.\nFishwife seeks individuals of all backgrounds and experiences to join our company. BIPOC, women, and LGBTQ+ individuals are highly encouraged to apply.","description_format":"text","description_chars":6321,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Food & Beverages","Bakery & Pastry","Seafood"],"lifecycle":[{"event":"open","at":"2026-10-16T22:15:33Z"}],"visa":[],"liveness":{"score":93,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.932,"p_room":1,"age_days":4,"expected_fill_days":23,"reasons":["conf:2","urgency","win:early"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/fishwife-ecommerce-operations-manager","json_url":"https://alion.io/job/fishwife-ecommerce-operations-manager.json","meta":{"generated_at":"2026-10-21T06:35:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9404,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2466043},"rest":"https://alion.io/mcp/rest/get_company?id=2466043"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffishwife-ecommerce-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffishwife-ecommerce-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffishwife-ecommerce-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/fishwife-ecommerce-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffishwife-ecommerce-operations-manager"}]}