{"id":1973110,"url":"https://alion.io/job/five-keys-student-services-coordinator","title":"Student Services Coordinator","company":{"id":2097453,"name":"Five Keys","domain":"fivekeyscharter.org","url":"https://alion.io/company/fivekeyscharter","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Castaic, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":44000,"max_usd":85000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1646},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-06T20:07:45Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-13T13:24:31Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Mission Statement\nThrough the use of social and restorative justice principles, Five Keys provides traditionally underserved communities the opportunity to improve their lives through a focus on the Five Keys: EDUCATION, EMPLOYMENT, RECOVERY, FAMILY, and COMMUNITY.\nFive Keys Overview\nFive Keys is a nonprofit organization that operates an extensive network of programs across California. With a presence in 14 counties and over 120 locations, Five Keys focuses on various initiatives aimed at empowering individuals and families to overcome poverty and inequity. The organization's programs encompass a wide range of services, including public charter schools, restorative justice programs in jails and prisons, shelters, permanent supportive housing, and the development of new housing and support programs. At Five Keys, the overarching objective is to uplift individuals and families by providing them with essential resources. This includes education, housing, employment, and the necessary tools to sustain their progress. By offering these fundamental elements, the organization aims to create positive and lasting change in communities, making them better places for everyone.\nOur Core Competencies\nA well-qualified candidate has the capacity to communicate effectively, collaborate with others while building positive relationships, demonstrates strong problem-solving skills, has a dynamic learning mindset, and remains committed to a high level of cultural and social awareness. A successful candidate will work well under pressure, observe appropriate boundaries and operate with a high degree of emotional intelligence.\nWhat it’s reallylike to join our agency…\nAt Five Keys, culture matters. Culture is at the very core of everything we do and impact on a daily basis. We’ve made a commitment to building an inclusive culture that seeks collaboration over hierarchy to create empowered work teams. We serve vulnerable populations daily and we strive to approach everyone with compassion, patience and a trauma informed approach. We choose to push past discomfort to have difficult conversations to impact the greater good. This allows us the opportunity to collaboratively create an inclusive culture and transform the world around us.\nBENEFITS\nWe offer very low monthly costs for medical, dental, and vision insurance, along with generous time off! Various pre-tax flexible spending accounts and retirement account 403(b) are available. We provide annual reimbursements up to $100 towards gym membership, smoking cessation, and weight loss programs. Annual athletic event participation and annual massages are reimbursed up to $50. Other Company-paid benefits, including free wellness-related apps, an Employee Assistance Program, and a comprehensive mental health care platform, are available to you and your dependents.\nQualifications\nJOB SUMMARY\nThe Student Services Coordinator position reports to the Assistant Director of Student Services and is accountable for supporting teachers, administrators, students, custody or community staff, and other administrative staff.\nWe are looking for someone who insists on maintaining a positive attitude, enjoys supporting a diverse group of people, and is strongly committed to working as part of a team. If this job is for you, you take initiative, have sound judgment, and are resourceful in fulfilling assigned responsibilities. Effective communication with principals, teachers, and other departments regarding student services policies, procedures and processes is imperative.\nJOB DUTIES AND RESPONSIBILITIES\nCollaborate with custody or community staff, teachers, and principals to provide support and ensure the smooth functioning of the school site and class assignments for students\nProcess enrollments and maintain student records in the Student Information System (SIS) for schools \nWork with Operations and Student Services staff to ensure ADA is met daily\nProcess and address all student-related requests received across sites as needed \nEnsure that enrollment and other intake paperwork is complete, accurate, and shared with appropriate staff, including scanning, uploading, and emailing documents to appropriate Five Keys staff and other stakeholders\nAdminister testing required for enrollment and placement, including CASAS tests for incoming students and practice GEDs\nProvide informational sessions with staff and community partners regarding Five Keys student enrollment and programs\nEnsure that accurate rosters are created, monitor wait lists and flow of students, and provide enrollment reports to authorized stakeholders\nConduct group and individual orientation with incoming students to discuss assessment results, placement options, and their educational needs, and share with staff to determine optimum placement and programming\nAnswer phone calls and emails and attend meetings related to student services \nMake and distribute files and other informational materials for incoming students and community partners\nEncourage students and provide approved resources and referrals to incoming students with barriers to school participation\nCommunicate new and returning student’s needs to the appropriate staff\nRemain informed about current staffing, structure, and enrollment practices for all Five Keys sites in order to facilitate smooth, transparent, and appropriate placement of students\nKnowledge share with other team members in need of information and assistance regarding new student enrollment and placement\nAssist with events, including but not limited to recruitment and retention, site opening/closures, graduation ceremonies, and partner events \nCompiles, prepares, and maintains reports as necessary\nAssist with tracking and distributing technological devices to students \nProcess student requests for transportation services \nCoordinate school lunch program at sites and remain in compliance with the county health department regulations for NSLP (National School Lunch Program)\nBuild rapport and interpersonal relationships with students in order to earn their respect and cooperation in following directions and school rules, and promote a positive campus climate\nSupervise students while on site grounds which includes large group functions such as lunch breaks and assemblies\nCommunicate and enforce school policies and procedures regarding student behavior; report incidents to administrators when appropriate\nIdentify and intervene in conflicts between students and de-escalate situations, assist students with problem-solving using a restorative approach, and maintain high visibility while on site\nCollaborate with partners to follow building/site regulations and policies\nMaintain effective operations of all aspects of daily school operations\nOther duties as assigned\nKNOWLEDGE AND SKILLS\nAdvanced proficiency in Zoom, Microsoft Office, Google Workspace, and databases \nAble to maintain strict confidentiality and take all precautions when handling sensitive information\nProficiency in SIS or other learning management systems preferred \nEDUCATION AND WORK EXPERIENCE\nHigh School Diploma required \nBachelor’s Degree preferred \n3-5 years working in an administrative assistant position preferred \nPrevious school office/administrative experience preferred\nPrevious experience working with in-custody populations preferred\nPHYSICAL REQUIREMENTS\nMust wear provided PPE (Personal Protective Equipment) and adhere to all safety guidelines and requirements, when needed\nFrequent talking and hearing conversations\nLong periods of walking, sitting at a desk and/or computer station\nLifting items that weigh up to 25 lbs.; reaching, bending, carrying and stooping within the daily routine of tasks and activities\nADDITIONAL REQUIREMENTS\nThis position is contingent upon:\nSatisfactory results of a Live Scan (criminal background investigation)\nSuccessfully obtaining jail clearance for positions working in county jails or probation locations\nSubmitting proof of clear TB results. Results dated within 60 days prior to hire date are acceptable\nWORK ENVIRONMENT\nModerate to high noise level\nWork environment varies from site to site\nSome personal safety risk working in underserved communities\nMust be willing and able to work in a correctional facility, travel throughout the area to community sites, and travel state-wide to various locations or meetings as needed\nUp to 30% travel to Five Keys locations throughout California as needed\nGROWTH OPPORTUNITIES\nAt Five Keys, we understand that when our employees grow, the agency has a greater capacity to thrive and accomplish its mission. It is for this reason that we remain committed to providing ongoing professional development opportunities for all of our employees. These include but are not limited to: conferences, staff development training, and coaching plans that allow incumbents to grow into new positions within and across programs within the agency (i.e., programs, schools, housing).","description_format":"text","description_chars":8947,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Gym membership","Professional development","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Secondary Education","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-06T20:07:45Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.852,"p_room":1,"age_days":6,"expected_fill_days":31,"reasons":["conf:2","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/five-keys-student-services-coordinator","json_url":"https://alion.io/job/five-keys-student-services-coordinator.json","meta":{"generated_at":"2026-10-13T18:33:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28424,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2097453},"rest":"https://alion.io/mcp/rest/get_company?id=2097453"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffive-keys-student-services-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffive-keys-student-services-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffive-keys-student-services-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/five-keys-student-services-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffive-keys-student-services-coordinator"}]}