{"id":4333910,"url":"https://alion.io/job/five-star-bank-float-sales-service-associate","title":"Float Sales & Service Associate","company":{"id":2889357,"name":"Five Star Bank","domain":"five-starbank.com","url":"https://alion.io/company/five-starbank","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Waterloo, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":17,"max":23,"currency":"CAD","period":"hour","gross":null,"usd_annual":32000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T00:34:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-15T10:05:11Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"Join the Five Star Bank Team as a Sales & Service Associate\nAt Five Star Bank, we believe in more than just banking - we believe in building lasting relationships and making a positive impact in the communities we serve. As a Sales & Service Associate, you’ll do more than handle transactions - you’ll be a trusted advisor, helping customers achieve their financial goals through personalized service and smart solutions.\nWhat You’ll Do\nSupport Daily Banking Needs: Process deposits, withdrawals, payments, and account service requests with professionalism and accuracy.\nDeliver Personalized Financial Guidance: Engage in meaningful conversations to understand customers’ financial goals and recommend appropriate solutions.\nOpen New Accounts: Assist customers with opening personal and small business accounts, and support lending applications in line with bank standards.\nPromote Digital Tools: Educate customers on self-service and digital banking channels including online banking, mobile apps, and Interactive Teller Machines (ITMs).\nRepresent Five Star: Participate in local events and branch outreach to strengthen our connection to the community.\nRefer with Purpose: Identify complex needs and connect clients to Relationship Bankers or other business partners.\nEnsure Compliance: Follow regulatory requirements, bank policies, and operational procedures - including assigned compliance training.\nMaintain Operational Excellence: Support secure cash handling, audit readiness, and general branch functions to ensure smooth daily operations.\nWhat We’re Looking For\nHigh School Diploma or GED required.\nAt least 2 years of experience in a customer-facing role, preferably in banking, retail, hospitality, or sales.\nConfidence balancing service and sales responsibilities with a customer-first approach.\nExcellent communication skills with a consultative mindset.\nComfort using digital tools and helping others navigate technology.\nA team player who is detail-oriented, self-motivated, and adaptable.\nLicensing\nRegistration with the Nationwide Mortgage Licensing System (NMLS) is required in accordance with SAFE Act regulations.\nFamiliarity with banking or teller systems is a plus; training and support are provided.\nPhysical Requirements\nAbility to stand for prolonged periods.\nAbility to lift between 1-10 lbs regularly, occasionally up to 30 lbs.\nExtensive computer and phone use.\nAbility to travel between office locations as needed.\nRepetitive motions may be required.\nSchedule\nBranch schedules vary to meet customer needs, including a rotating Saturday shift from 9:00 AM to 12:00 PM. Evening hours may also be required based on branch needs.\nMay involve occasional travel to nearby branch locations based on staffing needs.\nWhy Five Star Bank\nCommunity Commitment: Make a difference through programs like Work of Heart week, where associates volunteer with local organizations.\nCareer Growth: Clear advancement opportunities into roles such as Relationship Banker.\nStability: Being in business for over 200 years. \n Comprehensive Benefits:17 Days of PTO and 11 Company-Paid Holidays\nMedical, Dental, and Vision Insurance\nHealth Savings and Flexible Spending Accounts\nRetirement Savings Accounts including Pension and 401(k) Plans \nCompany-Paid Life Insurance and Disability Coverage\nVoluntary Benefits (Life, Critical Illness, Accident, Hospital Indemnity, Legal Insurance)\nTuition Reimbursement and Employee Referral Program\nWellness Reimbursement and Star Volunteer Program\nEmployee Banking Perks\n\nReady to make a difference? Apply today and join a team that values service, community, and growth.\nThe expected rate of pay for this position is shown above. Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. Market and organizational factors are also considered. In addition to your base rate of pay and a competitive benefits package, successful candidates may be eligible to receive cash or equity-based incentives based on the role and performance.","description_format":"text","description_chars":4092,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services"],"lifecycle":[{"event":"open","at":"2026-11-15T10:05:11Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.685,"p_room":0.55,"age_days":32,"expected_fill_days":23,"reasons":["conf:2","win:tail","comp:junior"],"computed_at":"2026-11-15T12:35:20Z"},"pay":{"stated_usd_annual":32000,"is_top_pay":false},"html_url":"https://alion.io/job/five-star-bank-float-sales-service-associate","json_url":"https://alion.io/job/five-star-bank-float-sales-service-associate.json","meta":{"generated_at":"2026-11-15T12:35:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2603,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2889357},"rest":"https://alion.io/mcp/rest/get_company?id=2889357"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Ffive-star-bank-float-sales-service-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Ffive-star-bank-float-sales-service-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Ffive-star-bank-float-sales-service-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/five-star-bank-float-sales-service-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Ffive-star-bank-float-sales-service-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4333910}},{"tool":"search_jobs","arguments":{"company":"five-starbank.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4333910},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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