{"id":1113895,"url":"https://alion.io/job/five-star-solutions-operations-supervisor","title":"Operations Supervisor","company":{"id":672932,"name":"Five Star Solutions","domain":"getfivestar.com","url":"https://alion.io/company/getfivestar","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Lever","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Guatemala City, Guatemala"],"countries":["GT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":76000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1608},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T12:25:38Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-24T01:27:43Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Five Star Solutions, headquartered in Sioux Falls, SD, is seeking a full-time, on-site Operations Supervisor for our Guatemala City location. This role provides dedicated on-site leadership ensuring smooth day-to-day site operations, strong coordination withU.S.-basedleadership, and a positive on-site experience for associates. This role is ideal for an experienced operations professional who is highly organized, collaborative, and adaptable as the site continues to grow. We are seeking a motivated and hands-on Onsite Operations Superviso r to support daily operations and lead front-line teams in a fast-paced environment. This role is ideal for someone who thrives on the floor, leads by example, and is passionate about driving performance and accountability.\nResponsibilities\nSupervise and support daily onsite operations to ensure efficiency and service quality\nProvide real-time coaching, feedback, and performance management to team members\nMaintain a strong floor presence, actively engaging with staff and handling escalations as needed\nMonitor key performance metrics and implement process improvements\nEnsure adherence to company policies, procedures, and professional standards\nFoster a positive, accountable, and high-performing team environment\nAdapt quickly to changing priorities and operational needs\nQualifications\n1+ year of experience in a supervisory or team lead role\nProven track record of effective performance management\nProcess-oriented mindset with strong attention to detail\nWillingness to remain hands-on, including high floor presence and phone involvement\nHigh level of professionalism, reliability, and accountability\nFlexible and adaptable in a dynamic, onsite work environment","description_format":"text","description_chars":1716,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Guatemala","iso":"GT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Hardware","Professional Services","Embedded Systems"],"lifecycle":[{"event":"open","at":"2026-09-22T13:49:40Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":6,"reasons":["conf:0","win:early","comp:junior"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/five-star-solutions-operations-supervisor","json_url":"https://alion.io/job/five-star-solutions-operations-supervisor.json","meta":{"generated_at":"2026-09-24T01:55:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}